- Liked: Cleanliness, staff & service, property conditions & facilities
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Hotel Hermitage is located in Florence's Duomo neighbourhood. Uffizi Gallery and Palazzo Vecchio are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Nelson Mandela Forum or Visarno the Hippodrome. Our guests love the hotel's location for the sightseeing.
The cleanliness of the property and the helpfulness of the staff was outstanding. I was not feeling well much of the trip, and the full trays of tea and snacks delivered to my room were much appreciated. The rooftop is a beautiful place to relax and enjoy the views (with drinks delivered). My room had a jacuzzi tub and views of the Ponte Vecchio. It is exactly the type of room I love - a huge armoire rather than a closet, a comfortable bed - that feels more like a guest room in a home than a sterile hotel room. I also appreciated the ability to come and go as I pleased (keys to the outside door, elevator code, room key) with the security of others not being able to enter without a code/call to reception.