- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the property and the helpfulness of the staff was outstanding. I was not feeling well much of the trip, and the full trays of tea and snacks delivered to my room were much appreciated. The rooftop is a beautiful place to relax and enjoy the views (with drinks delivered). My room had a jacuzzi tub and views of the Ponte Vecchio. It is exactly the type of room I love - a huge armoire rather than a closet, a comfortable bed - that feels more like a guest room in a home than a sterile hotel room. I also appreciated the ability to come and go as I pleased (keys to the outside door, elevator code, room key) with the security of others not being able to enter without a code/call to reception.