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4.4 out of 5

"We were a party of 5 people and had booked 2 rooms. One room for 2 and the other for 3 people. For some reason they put the 3 people in the tiniest ro ... " More

By a verified traveller on Mon 14 Dec 2020

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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£76* Per night/room 23 Apr - 24 Apr

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Double Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Hotel Kraft. During your stay, you'll be connected to the airport and just a quick walk from The New Florence Opera House. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool. Built in 1960, this 4-star hotel has 78 rooms over 6 floors. All rooms offer free WiFi and TVs.

  • Air-conditioned rooms with TVs, minibars and room service (during limited hours)
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests really like the accommodation for the nice bathrooms, overall comfort and spaciousness
  • Within a 15-minute walk of Basilica of Santa Maria Novella and Medici Chapels
  • Cats and dogs welcome free of charge

Hotel Kraft ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Kraft

Everyone (5) Couples (7) Family (2) Other (3) Friends (1)
5 out of 5
We were a party of 5 people and had booked 2 rooms. One room for 2 and the other for 3 people. For some reason they put the 3 people in the tiniest room and gave a children's bed to an adult. It was hilarious as he couldn't get his head and feet into the bed. The room for 2 people was huge! Literally twice the size of the other room so we had to get the room for 3 changed to a bigger room and get a proper size sofabed for the extra adult. Beware of this when booking a triple room as it doesn't give you a bigger room at all. Hotel is spotless and in a fabulous area close to the Ponte Vecchio. Hotel restaurant is lovely for an evening meal but the hotel breakfast was disgusting. The views from the rooftop are stunning. The pool is warm and there are plenty sunbeds on the terrace. Will return.

Posted by , from London on 14 Dec 2020

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Comment from Hotel Management

14 Dec 2020 by Luciano

Dear valued guest, In this bad moment for all of us it is a pleasure receiving a so nice review. We hope to recover soon from this situation and we are looking forward to welcoming you ahain. Our best regards Luciano Becherucci Hotel manager

5 out of 5
Kraft hotel is beautiful. The rooms are spotless and very elegant. The pictures online do not do the rooms justice. I think they need new pictures as the rooms are really lovely and the photos do not show this. Views from the rooftop are spectacular. Staff are lovely. The rooftop pool is heated to a lovely temperature, it really is lovely and warm. This alone was reason to book this hotel as I love a rooftop pool and there are plenty of sunbeds on the terrace and near the pool. Location was great, literally less than a 10 minute walk to the Ponte Vecchio. My only criticism would be the breakfast. The breakfast was not good at all. I couldn't eat anything at all & it was especially lacking in vegetarian/vegan food. I'm not vegetarian but I do not eat pork or cheese and there was little else there. I tried the beans buy they were a cheap brand and I found them inedible. The coffee however was very good. The restaurant in the evening was in fact wonderful. Nothing like breakfast. Food was delicious. I had the best creme brulee I've ever had here. We ate twice in the hotel at night because the weather was so awful, we had torrential rain and didn't have appropriate clothes to go out so we dined in the hotel and we were not disappointed. The views are so incredible from the rooftop and the bar area is trendy so it felt rather glamorous staying in the hotel in the evening. I wouldn't hesitate to return here.

Posted by , from London on 14 Dec 2020

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Comment from Hotel Management

14 Dec 2020 by Luciano

We hope to recover soon from this situation and we are looking forward to welcoming you ahain. Our best regards Luciano Becherucci Hotel manager

5 out of 5
Roof top restaurant with views. Roof top pool. Massage can be arranged at hotel.

Posted by on 11 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Luciano

Dear Guest, Thank you for your feedback which is very important for us . All suggestions will be taken in high consideration in order to improve our standards. Our best regards Luciano Becherucci Hotel manager

5 out of 5

Great location, 15min walk to centre of Florence.

Really enjoyed our stay in the hotel, great location. The pool was great after a long day sightseeing and great choice for breakfast. The staff were excellent, very helpful and advised and booked any tours required. Would stay here again if gowing to Florence again.

Posted by , from Ireland on 22 Aug 2018

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Comment from Hotel Management

22 Aug 2018 by Hotel manager Luciano Becherucci

Dear Guest, We are really happy you enjoyed yor stay at the Kraft Hotel. Thank you very much for your feedback and we are looking forward to welcoming you again.

4 out of 5

Great location

Close to the historic centre. Lovely roof terrace, for breakfast and evening drinks. Pool perfect after a days sightseeing, but needs more sun beds. Good value.

Posted by , from london on 4 Sep 2017

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Comment from Hotel Management

9 Sep 2017 by Luciano

Thank you very much for your feedback. With our best regards Hotel Kraft

5 out of 5

Celebrating my 60th with girlfriends

This hotel made us feel really welcome, the staff were efficient and helpful. The morning of my birthday was made special by the 'maitre d' organising a chocolate mousse with a candle on it! Each breakfast he made sure we had a table for the 9 of us, and ensured we had pots of tea with cold milk! We had 20 discount on our first evening meal which was delicious, and we really appreciated only having to use the lift or walk down to our rooms at the end of the evening. The outside terrace and pool looked very inviting (too damp in January to sit out on) and we all said how nice it would be in the summer. The location was excellent-a short walk along the river to get to the Ponte Vecchio and Florence town centre. In all a lovely stay.

Posted by on 14 Jan 2016

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5 out of 5

Lovely hotel.

Very comfortable and an excellent breakfast. Also the receptionist went out of her way to find out for me information needed for my travels, much appreciated.

Posted by on 1 Jan 2016

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5 out of 5

Excellent city break

Lovely hotel, in a quiet part of Florence, but well positioned- 10 mins walk to Firenze SMN, 15-20 mins walk to Ponte Vecchio. 3 days well spent visiting all main attractions. Roof top pool/sun lounge area is excellent (perfect after walking all around Florence!). Breakfast on the terrace in the sunshine with scenic views of the city is worth the room rate alone - Roberto very friendly & helpful. Suggest eating at the restaurant 1 night, esp. if a special occasion- a few more euros than other places, but food is excellent & service spot on.....

Posted by on 13 Sep 2015

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4 out of 5

Good pool average service

Great rooftop pool! Clean rooms. One thing that spoiled it was one of the ladies on front desk reception was quite unnecessarily rude - not once, but twice.

Posted by on 7 Jul 2015

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4 out of 5

Good value

Near to the centre, good food, excellent service and a delightful bar/restaurant on the 5th floor. Negatives: breakfast very ordinary and no SKY tv

Posted by on 11 Sep 2013

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Renovations + Closures

This property is closed from 4 January 2021 to 16 March 2021 (dates subject to change).

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A meeting room and a limo/town car service are available. An outdoor pool, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly Hotel Kraft. Parking is available for a fee. This Beaux Arts Florence hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 6 levels
  • Built in 1960
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Peretola Airport (FLR) (6.5 km / 4 mi)
  • Train station: Stazione Porta al Prado, Florence, Italy (1.1 km / 0.7 mi)
  • Metro station: Cascine Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Kraft offers 78 forms of accommodation with minibars and a safe. Beds feature premium bedding. This Florence hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Hotel Kraft has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQIA friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 23 per night
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kraft
  • Hotel Kraft Florence
  • Kraft Florence
  • Kraft Hotel
  • Kraft Hotel Florence
  • Hotel Kraft Hotel
  • Hotel Kraft Florence
  • Hotel Kraft Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9 AM to 8 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.