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4.5 out of 5

"Really nice hotel close to the main sights. Great breakfast. " More

By a verified traveller on Thu 26 Oct 2017

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£93* Per night/room 28 Jul - 29 Jul

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Relais Hotel Centrale - Residenza D 'Epoca gets good marks from our customers. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant. Built in 1800, this 4-star hotel has 35 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a memory foam bed in each room.

  • Air-conditioned rooms with memory foam beds, 24-hour room service and flat-screen TVs
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club
  • Guests have great things to say about the location and the helpful staff
  • Steps from Medici Chapels and San Lorenzo Church
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Relais Hotel Centrale - Residenza D 'Epoca ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Relais Hotel Centrale - Residenza D 'Epoca

Everyone (8) Couples (3) Family (4) Other (4)
5 out of 5

Posted by on 20 Nov 2018

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Comment from Hotel Management

7 Dec 2018 by hotel centrale

Thank you, we are glad that your stay was enjoyable and hope to see you again. Kind Regards

5 out of 5

Great location

Really nice hotel close to the main sights. Great breakfast.

Posted by on 26 Oct 2017

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5 out of 5

Great hotel, friendly staff, good location

Hotel was full of character in good location near Duomo but in a quiet side street. Very friendly staff.

Posted by on 31 Aug 2016

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5 out of 5

Great hotel in amazing location

Hotel could not have been better located- 5 min walk from the Duomo and a straightforward 10 min walk to the station . Spotlessly clean and excellent service. Nairne a large room and a nice breakfast. In a safe area, suitable for a woman travelling along like myself. Would highly recommend.

Posted by on 21 Jul 2015

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5 out of 5

Central, spotless and quirky

Recently spent a month traveling in Italy, spent last 6 days in Florence. Stayed at hotel centrale, a wonderful experience, overall excellent choice. Location could not be better, so central to all main sights, excellent restaurant 'Red Onion' less than 1 minute away, fab food and staff. Hotel spotlessly clean, staff friendly and professional, so anxious to help. Great value for money, can't wait to go back. Florence is such a fabulous place to visit, will be back, definitely check out hotel centrale again.

Posted by on 20 Jul 2015

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5 out of 5
Top Lage Sehr Grosszügig. Eine Gratismasage. Konnten auch 2 Std früher einchecken.

Posted by on 12 Jul 2021

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Comment from Hotel Management

12 Jul 2021 by Ufficio Prenotazioni

Es war uns eine Freude, Sie als unseren Gast zu haben, vielen Dank, dass Sie Ihre Emotionen mit dieser Bewertung geteilt haben, und wir hoffen, Sie bald hier begrüßen zu dürfen. Mit freundlichen Grüßen Lavinia

5 out of 5
Emplacement idéal au centre de Florence, près de tout.

Posted by , from Lausanne on 16 Aug 2020

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Comment from Hotel Management

20 Aug 2020 by hotel centrale

Merci pour votre reservation et pour le commentaire. Nous esperons de vous revoir à Florence

5 out of 5
Wunderbares Hotel an absolut zentraler Lage und trotzdem sehr ruhig. (Blick auf San Lorenzo). Überragendes Catering, freundliches Personal. Bestes Preis-Leistungs-Verhältnis!

Posted by , from Berlin on 15 Jul 2020

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Comment from Hotel Management

23 Jul 2020 by hotel centrale

Sehr geehrte Hanna, Wir freuen uns, dass Sie bei Relais Hotel Centrale eine sehr positive Erfahrungen gemacht haben und begrüßen Sie herzlich. Bis bald

4 out of 5
Keskeisellä paikalla. Upea rakennus. Avulias henkilökunta. Loistava aamupala. Hyvä Wi-Fi.

Posted by on 1 Sep 2019

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Comment from Hotel Management

5 Sep 2019 by hotel centrale

Dear guest, we thank you for your kind words and we are pleased with the excellent experience we have given you. We look forward to seeing you in the near future and enjoy Florence

4 out of 5
Very Well located. Rooms to be renewed. Nice staff

Posted by on 13 May 2019

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Comment from Hotel Management

16 May 2019 by irene

thank you for your nice words, We work daily on providing the best customer service in order to give our customers an unforgettable experience! We look forward to welcoming you in the near future.

About the Relais Hotel Centrale - Residenza D 'Epoca

Location Via dei Conti 3, Florence, FI 50123

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and coworking spaces are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference centres. A health club, a library, and tour or ticket assistance are also featured at the family-friendly Relais Hotel Centrale - Residenza D 'Epoca. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Beaux Arts Florence hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1800
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Peretola Airport (FLR) (6.8 km / 4.2 mi)
  • Train station: Florence Santa Maria Novella Station (1.2 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Relais Hotel Centrale - Residenza D 'Epoca offers 35 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Relais Hotel Centrale - Residenza D 'Epoca has a restaurant on site.

Late-night fare is available from 24-hour room service.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to Covid-19, the breakfast room is closed. Breakfast is delivered to guestrooms.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 24 per day (in/out privileges)
  • Nearby parking fee: EUR 24 per day (656 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 26

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centrale Florence
  • Centrale Hotel
  • Relais Hotel Centrale - Residenza D 'Epoca Hotel
  • Hotel Centrale Florence
  • Centrale Dimora Storica Florence
  • Centrale Dimora Storica Hotel
  • Relais Hotel Centrale Florence
  • Relais Hotel Centrale - Residenza D 'Epoca Florence
  • Relais Centrale Florence
  • Relais Centrale
  • Relais Hotel Centrale - Residenza D 'Epoca Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Relais Hotel Centrale - Residenza D 'Epoca offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.