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4.5 out of 5

"Really nice hotel close to the main sights. Great breakfast. " More

By a verified traveller on Thu 26 Oct 2017

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Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£147* Per night/room 31 Mar - 1 Apr

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Hotel Centrale gets high marks from our customers. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Enjoy features like free WiFi in public areas and a free manager's reception, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Cathedral of Santa Maria del Fiore and 10 minutes on foot from Uffizi Gallery
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Centrale ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Centrale

Everyone (9) Couples (3) Family (2)
5 out of 5

Posted by on 20 Nov 2018

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Comment from Hotel Management

7 Dec 2018 by hotel centrale

Thank you, we are glad that your stay was enjoyable and hope to see you again. Kind Regards

5 out of 5

Great location

Really nice hotel close to the main sights. Great breakfast.

Posted by on 26 Oct 2017

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5 out of 5

Great hotel, friendly staff, good location

Hotel was full of character in good location near Duomo but in a quiet side street. Very friendly staff.

Posted by on 31 Aug 2016

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5 out of 5
Hotel tres bien situe

Posted by on 12 Sep 2023

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Comment from Hotel Management

20 Sep 2023 by Manager

Chère Madame Clotilde,Merci pour vos commentaires fantastiques! Nous sommes heureux que vous ayez apprécié votre séjour dans notre établissement et nous espérons vous accueillir à nouveau dans notre historique Dimora Fiorentina.CordialementPhilippe

5 out of 5
Top Lage Sehr Grosszügig. Eine Gratismasage. Konnten auch 2 Std früher einchecken.

Posted by on 12 Jul 2021

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Comment from Hotel Management

12 Jul 2021 by Ufficio Prenotazioni

Es war uns eine Freude, Sie als unseren Gast zu haben, vielen Dank, dass Sie Ihre Emotionen mit dieser Bewertung geteilt haben, und wir hoffen, Sie bald hier begrüßen zu dürfen. Mit freundlichen Grüßen Lavinia

5 out of 5
Emplacement idéal au centre de Florence, près de tout.

Posted by , from Lausanne on 16 Aug 2020

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Comment from Hotel Management

20 Aug 2020 by hotel centrale

Merci pour votre reservation et pour le commentaire. Nous esperons de vous revoir à Florence

5 out of 5
Wunderbares Hotel an absolut zentraler Lage und trotzdem sehr ruhig. (Blick auf San Lorenzo). Überragendes Catering, freundliches Personal. Bestes Preis-Leistungs-Verhältnis!

Posted by , from Berlin on 15 Jul 2020

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Comment from Hotel Management

23 Jul 2020 by hotel centrale

Sehr geehrte Hanna, Wir freuen uns, dass Sie bei Relais Hotel Centrale eine sehr positive Erfahrungen gemacht haben und begrüßen Sie herzlich. Bis bald

4 out of 5
Keskeisellä paikalla. Upea rakennus. Avulias henkilökunta. Loistava aamupala. Hyvä Wi-Fi.

Posted by on 1 Sep 2019

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Comment from Hotel Management

5 Sep 2019 by hotel centrale

Dear guest, we thank you for your kind words and we are pleased with the excellent experience we have given you. We look forward to seeing you in the near future and enjoy Florence

4 out of 5
Very Well located. Rooms to be renewed. Nice staff

Posted by on 13 May 2019

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Comment from Hotel Management

16 May 2019 by irene

thank you for your nice words, We work daily on providing the best customer service in order to give our customers an unforgettable experience! We look forward to welcoming you in the near future.

4 out of 5
Uraltes schönes Hotel mit sehr freundlichem Personal

Posted by on 23 Apr 2019

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Comment from Hotel Management

16 May 2019 by irene

Thank you so much for your review! We are so pleased to hear you enjoyed your stay with us and we were able to accommodate all of your needs.

Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, a meeting room, and coworking spaces are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A library, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Centrale. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1800
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Bellhop
  • Lift
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Valet parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Florence (ZMS-Santa Maria Novella Train Station) (1.3 km / 0.8 mi)
  • Metro station: Unità Tram Stop (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Centrale offers 35 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hotel Centrale offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Nearby parking fee: EUR 35 per day (656 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centrale Florence
  • Centrale Hotel
  • Hotel Centrale Florence
  • Centrale Dimora Storica Florence
  • Centrale Dimora Storica Hotel
  • Relais Hotel Centrale Florence
  • Relais Centrale Florence
  • Relais Centrale
  • Hotel Centrale Hotel
  • Hotel Centrale Florence
  • Hotel Centrale Hotel Florence
  • Relais Hotel Centrale Residenza D 'Epoca

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.