20 Nov 2019 by DT
Dear Guest, thanks for the nice evaluation, hope you will guve us the chance of getting 5/5 on your next stay by the Rivoli Boutique Hotel, best regards. Daniele Torrini Resident Manager
23 Sep 2019 by DT
Dear Guest, thanks for the great evaluation and review. Hope to welcome you again in Florence, best regards. Daniele Torrini Resident Manager
4 Mar 2019 by DT
Cher client, je suis heureux qu'il se soit bien trouvé ici. En même temps, je regrette que le petit-déjeuner ne soit pas à son apogée, mais je peux vous assurer que les produits que nous servons pour le petit-déjeuner sont toujours frais et que la plupart sont des produits locaux. J'espère vous revoir bientôt pour vous garantir une satisfaction à 100%. Un salut cordial, Daniele Torrini Résident Manager
29 Mar 2019 by DT
Dear GUest, thanks for the nice comment and compliments to Giulia, that I will report her. I do not understand if your stay with us has been appreciated or not as, evaluation is 2/5 ... then the comment is very positive. I will understand it as a positive experience you had here, for this reason I hope to welcome you again in Florence. Best regards, Daniele Torrini Resident Manager
24 Mar 2018 by DT
Cher client, Je suis très heureux que j'ai passé un bon séjour avec nous et que nous avons apprécié que nous ne sommes pas un hôtel "standard". Le choix d'offrir à nos clients un service personnalisé, peut certainement être plus difficile, mais certainement beaucoup plus satisfaisant. J'espère vous accueillir de nouveau comme notre invité et vous envoyer mes meilleures salutations. Daniele Torrini Resident Manager
13 Nov 2017 by dt
Dear Guest, I'm really happy you enjoyed our hotel, our breakfast and our Benedicta Restaurant. We try every day to offer our guests the best experience and it is always a great pleasure to have feed back like yours. Hoping to welcome you again at the Rivoli, best regards. Daniele Torrini Resident Manager
Rivoli Boutique Hotel offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Rivoli Boutique Hotel. Parking is available for a fee. This 4-star Florence hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Rivoli Boutique Hotel offers 87 forms of accommodation with minibars and a safe. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Rivoli Boutique Hotel has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Aqua & Wellness Firenze has 1 treatment room. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.
For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.