"Modern and very clean hotel in an excellent location. Friendly and accommodating staff. Personalized note and goodbye gift was a nice touch. Really e ... " More
19 Mar 2022 by Reuben- Guest Relation Manager
Dear Miss Amy, thank you so much for your wonderful words!!! We really appreciate that means so much for us Our goal is to anticipate your desires and make them true, pay attention to every detail and achieve your complete satisfaction. Our Guests are special and important for us and we want them to feel pampered, we really glad that you appreciate our little gift is a little nice touch that we want to put to our guest to give a nice memory during their stay in Florence. We are looking forward to see you soon Best Regards
19 Aug 2020 by Giovanni - Guest Relations Manager
Dear Anoushka, You cannot even imagine how happy we feel reading these lovely words about Your stay with us!! We are thrilled to know you had a fantastic experience with a total satisfaction which was our main purpose at all the time. Equally, we truly appreciate your nice comments regarding our modern, equipped and comfortable rooms which have specially been created to provide our guests the best rest possible It was truly a pleasure to personally take care of you throughout your stay with us :))))) We will be looking forward on welcoming you back again in near future.
7 Oct 2022 by Giovanni - Guest Relations Manager
Dear Roberto,thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence.We look forward to welcoming you back in future.Warmest regards
31 Aug 2022 by Giovanni - Guest Relations Manager
Dear Nicola,thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence.We look forward to welcoming you back in future.Warmest regards
15 Oct 2020 by Giovanni - Guest Relations Manager
Dear Renate, Thank You for taking time to share a review on your experience about your stay at our The Market Urban Hotel. We are delighted to see that you had such a lovely stay and that the team was so nice and friendly. Great to also hear that you found our location also worked so well for you. As You wrote, our The Market Urban Hotel is located in the heart of the city, few minutes walking distance the main attractions of Florence! We thank you again for complimenting the location of the hotel and the service you received :))) We look forward to welcoming you back. Kindest regards,
The Market Urban Hotel offers its guests tour or ticket assistance, multilingual staff, and coffee/tea in common area. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The Market Urban Hotel also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. This 4-star Florence hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
The Market Urban Hotel offers 30 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available through room service.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.