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11 Apr 2019 by Antonio P
Dear Guest, we are very grateful for your positive feedback, we appreciate it and look forward to welcoming back again, Best regards, Antonio Pellegrino - manager
25 Oct 2018 by Antonio P
Dear Guest, thank you so much for your feedback. Hope to wee you soon, all our best regards, Antonio Pellegrino general manager
21 Sep 2022 by Bogdan Grosu, Sales & Revenue Manager
Dear Guest, we thank you for your feedback. We are happy that her stay went well. Thanks from all the staff, we can't wait to host you again in the structure, we are waiting for you! Sincerely,
29 Aug 2019 by Antonio P
Cher Client, Nous vous remercions beaucoup pour vos commentaires et nous sommes très heureux que vous ayez apprécié nos services. Nous espérons que vous reviendrez bientôt à Florence et vous sejournez bien sûr chez nous. Cordialement, Antonio Pellegrino - directeur
4 Oct 2019 by Antonio P
Thank you for your feedback 😊
10 Jul 2019 by Antonio P
Thank you
11 May 2019 by Antonio P
Merci pour vos commentaires, nous l'apprécions beaucoup et nous sommes vraiment heureux que votre séjour à THE MOON ait été agréable. En effet, et merci de le mentionner, devant THE MOON se trouve un immense et magnifique parc "Le Cascine", où vous pourrez faire du jogging et faire de belles promenades le long du fleuve Arno. Nous attendons votre prochain séjour, merci encore Cordialement, Antonio Pellegrino - directeur
3 May 2019 by Antonio P
Cher Client, Merci pour vos commentaires, nous l'apprécions beaucoup et nous sommes ravis que votre séjour à THE MOON ait été magnifique. Une grande partie des mérites va en particulier à notre personnel qui aime son travail et le fait avec passion. Nous espérons vous accueillir à nouveau à THE MOON, Cordialement, Antonio Pellegrino - directeur
The Moon Boutique Hotel & Spa offers its guests a full-service spa. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at The Moon Boutique Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Florence hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
The Moon Boutique Hotel & Spa offers 23 air-conditioned accommodations with minibars and a safe. Memory foam beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Room service (during limited hours) is available.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The Moon Boutique Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
