Renovations + Closures
This property is closed from 30 November 2020 to 10 January 2021 (dates subject to change).
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and a limo/town car service. A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the luxury The Westin Excelsior, Florence. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. This 5-star Florence hotel is smoke free.
- 1 building
- 171 guestrooms or units
- 5 levels
- 2 bars or lounges
- Dining venue
- Childcare (surcharge)
- Terrace on the roof
- Business facilities
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Car service
- Tour and ticket information
- Wedding services available
- Newspapers in lobby (free)
- Television in lobby
- No smoking on site
Available in all rooms:
Available in some public areas:
Valet parking (surcharge)
Airport: Peretola Airport (FLR) (6.7 km / 4.1 mi)
Train station: Stazione Porta al Prado, Florence, Italy (1.3 km / 0.8 mi)
Property shuttles: Airport shuttle and train station pick-up
Parking: Valet parking available for a surcharge
The Westin Excelsior, Florence offers 171 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. This Florence hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and amenities available on request include hypo-allergenic bedding.
- Pillowtop beds
- In-room dining (24 hours)
- Flat-screen television
- Luxury bedding
- Hypo-allergenic bedding
- Shower and tub combination
- Nightly turndown service
- Childcare in room (surcharge)
- Toiletries (free)
- Blackout drapes
- Climate control
- Ensuite bathroom
- Unique furnishings
- Unique decor
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
SE STO on Arno – This restaurant specialises in Mediterranean cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
ORVM Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
- Health or beauty spa nearby
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchair-accessible path of travel
- Accessible bathroom
- Wheelchair-accessible concierge desk
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business centre
- Check-in time starts at 3 PM
- Check-in time ends at anytime
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for EUR 80.0 per night.
- Pets are welcome and stay free
- Only dogs are allowed
- Maximum 1 per room (weight limit: 40 lbs)
- Food and water bowls are available
- Certain rooms only, restrictions apply
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
- Property is cleaned with disinfectant
- Debit cards not accepted
- Guests are provided with free hand sanitiser
- Staffed front desk
- Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
- LGBTQIA friendly
- Property confirms they are implementing enhanced cleaning measures
- Pets allowed (no fees)
- Property confirms they are implementing guest safety measures
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: EUR 44.50 per person (approximately)
- Airport shuttle fee: EUR 105 per person (one-way)
- Valet parking fee: EUR 55 per day (in/out privileges)
- Nearby parking fee: EUR 33 per day
- Rollaway bed fee: EUR 80.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
- Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
- The Westin Excelsior, Florence offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
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