29 Nov 2019 by Mathias
Dear guest, Thank you very much for sharing your feedback with us! Feedback is greatly valued as we get to identify our strengths and weaknesses to provide and ever-improving guest experience. We are very glad that you enjoyed your stay and we are excited to welcoming you back in the future. Kind regards, Mathias
23 Feb 2019 by Melissa GR Manager
Dear Guest, Thank you for taking the time to write us a review, highlighting certain aspects which were of concern during your recent stay with us. We are glad to learn that your overall stay with us was an enjoyable one. Thank you for your positive comments regarding our facilities. We are delighted to have hosted you and do hope to host you once again in the not too distant future. Best regards,
27 Nov 2018 by Melissa S
Dear Zlatka, Thank you for residing once again at Grand Hotel Excelsior. Thank you for your positive feedback regarding your experience at the hotel. Thank you for highlighting certain aspects which, in your opinion, are in need of improvement and we apologize if these have somehow hindered the enjoyment of your stay. We do hope to host you once again in the not too distant future. Best, Melissa
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
Step outside to unwind on the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Excelsior such as the marina and the outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. This Art Deco hotel also offers a kids' pool, a fitness centre and a garden. Self parking and valet parking are free. This 5-star Floriana hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Grand Hotel Excelsior offers 428 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries. This Floriana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Grand Hotel Excelsior has 2 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Le Grand Spa has 9 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Protocols (Malta) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Malta Eco-Certified, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.