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4.3 out of 5

"Right on the doorstep of Valletta, it is a lovely hotel from which to explore the city, and a cool piece of serenity amidst the hussle and bussle goin ... " More

By a verified traveller on Wed 23 Oct 2019

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Hotel Description

The clean rooms at Hotel Phoenicia Malta get high marks from our customers. During your stay, you're just a quick walk from Grand Harbour. Enjoy features like free WiFi in public areas, free valet parking and a free manager's reception. Built in 1947, this 5-star hotel has 136 rooms over 4 floors. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes mini golf
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Grand Harbour and 7 minutes on foot from Upper Barrakka Gardens
  • Airport shuttle service available for a fee

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£112* Per night/room 28 Feb - 29 Feb

Deluxe Double Room, Harbour View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Double Room, Balcony

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room, Accessible

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Valletta Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Phoenicia Malta ratings based on 62 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Phoenicia Malta

Everyone (9) Couples (34) Business (3) Family (5) Friends (4) Other (4)
5 out of 5

Posted by on 23 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Nikola

Thank you for your positive rating of The Phoenicia, it is always a pleasure to receive positive feedback from our guests. We are hoping to be able to welcome you back to the hotel one day. Best regards, Nikola Greifeld Guest Relations Manager

3 out of 5

Posted by on 19 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by Karl Sapiano

Thank you for the score. I hope you enjoyed your holiday in Malta and for choosing the Phoenicia for your stay. If there is anything we can do to improve our service, please do not hesitate to contact us. Regards, Karl

5 out of 5

Posted by on 27 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by Karl Sapiano

Thank you for staying at the Phoenicia Malta.

5 out of 5
Right on the doorstep of Valletta, it is a lovely hotel from which to explore the city, and a cool piece of serenity amidst the hussle and bussle going on outside. We took full advantage of breakfast on the terrace and evening meals on the balcony at Phoenicia Cafe, watching the world go by

Posted by on 23 Oct 2019

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Comment from Hotel Management

4 Nov 2019 by Nikola

Thank you very much for your positive review and I am delighted to hear that you enjoyed your stay with us. Kind regards, Nikola Greifeld,

5 out of 5

Posted by on 12 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by Nikola Greifeld, Guest Relations Manager

Thanks so much for your positive rating of your recent stay with us, which is very much appreciated. Best regards, Nikola Greifeld, Guest Relations Manager

5 out of 5

Very good hotel in a central position

Pros: The number and professionalism of the staff; location; the building itself.
Cons: Beer on draught and coffee making machines in the rooms.
Location: Excellent location, just across the road from the central bus station and with a taxi rank in front. It was a short walk into the centre of the city.
From the moment of arriving at the front door we were attended by courteous and efficient staff. The hotel has had a recent refurbishment and is immaculate throughout. The breakfast buffet was very comprehensive and of good quality and had plenty of staff to ensure that you were well looked after. The food and drink in the evening was similarly very good although, as expected, at a premium price (there are many other places to eat close by). The room was spacious, well appointed and comfortable with all the things you would expect to find - the complimentary mini bar was a nice touch.

Posted by , from Warwickshire UK on 16 Dec 2017

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Comment from Hotel Management

17 Dec 2017 by Nikola Greifeld, Guest Relations Manager

Dear Howard, Thank you so much for your lovely comments and I am delighted to hear that you enjoyed your stay with us. As a member of the Leading Hotels of the World, we are continuously striving to further improve our service standards and facilities and feedback such as yours is very rewarding and encouraging for our team.Thanks again and we are hoping to be able to welcome you back to The Phoenicia sometime in the future. Kind regards, Nikola Greifeld Guest Relations Manager

5 out of 5

First Time Visit

A great experience for my wife and I. The hotel met our expectations and knew in advance that it is to undergo a major refurbishment in November. The staff were very friendly and helpful.

Posted by on 29 Aug 2015

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1 out of 5

poor, tired hotel Phonecia

Phoenicia was once probably one of the best hotels in Malta, due to its grand style and location to Valletta. However, although the reception and grand entrance are grand and stylish, the other aspects of the property are very disappointing. The gardens are okay leading to the pool, but once you arrive at the pool the area is a let-down...old sunbeds with grubby tables, the pool water was like old bath water. It was so murky that i love to swim but would never take a chance in dirty water like that, i would have been sick for a week.A pal who was travelling with us ordered a mocktail and it was undrinkable.We ordered water and the plastic cups were dirty and smelled awful. Consequently, we never went near the pool again. As for the room, the entrance door was dirty, full of weeks worth of old handprints, so not a good start..the windows were dirty, the bathroom tired with loose floor tiles and cracked tiles on the wall...all the chrome fittings are pitted and need replacing..towels were erratically changed..we had one bathrobe in a twin room...overall, for the cost, the quality was worse than poor for the hotel..we were not asked at check-out for any kind of feedback, as i was more than willing to describe the experience we had..very,very below standard, and we are not pleased...

Posted by on 6 Jul 2015

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5 out of 5

A lovely break

We stayed 5 nights with the Phoenicia and loved it. Great location. The staff are wonderful and very helpful, food is good, room and facilities commendable. It's even dog friendly!

Posted by on 28 Feb 2015

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4 out of 5

Xxxxxxxx

Very pleasant and ideal if wanting to travel around Malta and also very convenient for Valletta and all their restaurants. Very helpful but cheaper to arrange things for yourself

Posted by on 6 May 2014

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About the Hotel Phoenicia Malta

Location The Mall, Floriana, Malta FRN1478

Renovations + Closures

The following facilities will be closed from 06 January 2020 until 03 February 2020 (dates subject to change):

  • Swimming pool

Property Features

Hotel Phoenicia Malta offers its guests a seasonal outdoor pool and a kids' pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A free manager's reception is offered. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a limo/town car service. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Hotel Phoenicia Malta. Self parking and valet parking are free. This 5-star Floriana hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Built in 1947
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hotel Phoenicia Malta offers 136 forms of accommodation with minibars and a safe. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Floriana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Electric kettle
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on selected days.

Hotel Phoenicia Malta has 3 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: EUR 0.50 per person, per night.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 17 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Malta Phoenicia
  • Hotel Phoenicia
  • Hotel Phoenicia Malta
  • Malta Hotel Phoenicia
  • Malta Phoenicia
  • Malta Phoenicia Hotel
  • Phoenicia Hotel Malta
  • Phoenicia Malta
  • Phoenicia Malta Hotel
  • Hotel Phoenicia Malta/Valletta
  • Phoenicia Hotel Valletta
  • Hotel Phoenicia Malta Valletta
  • Phoenicia Malta Valletta
  • Hotel Phoenicia Malta Floriana
  • Phoenicia Malta Floriana
  • Hotel Phoenicia Malta Hotel
  • Hotel Phoenicia Malta Floriana
  • Hotel Phoenicia Malta Hotel Floriana

You should know

  • The seasonal pool will open in March and close in December.

Awards & Affiliations

Green/Sustainable Property
This property participates in Malta Eco-Certified, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • The property is a member of the Leading Hotels of the World.
url importing https://www.ebookers.com/Floriana-Hotels-Hotel-Phoenicia-Malta.h518882-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.