4.3 out of 5

"From the moment of arriving at the front door we were attended by courteous and efficient staff. The hotel has had a recent refurbishment and is immac ... " More

By a verified traveller on Sat 16 Dec 2017

Enter dates to see availability

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Phoenicia Malta. During your stay, you're just a quick walk from Grand Harbour. You'll find features such as free WiFi in public areas, free valet parking and a free manager's reception. Built in 1947, this 5-star hotel has 136 rooms over 4 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • All rooms offer 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes mini golf
  • Guests have good things to say about the accommodation for the spaciousness and low noise level
  • Steps from Grand Harbour and 15 minutes on foot from Mediterranean Conference Centre
  • Dogs welcome for a fee (restrictions apply)

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£198 per night

Deluxe Double Room, Harbor View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Double Room, Balcony

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room, Accessible

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Valletta Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Phoenicia Malta ratings based on 57 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Phoenicia Malta

Everyone (6) Couples (32) Business (3) Family (5) Friends (4) Other (4)
5 out of 5

Posted by on 12 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

17 Apr 2019 by Nikola Greifeld, Guest Relations Manager

Thanks so much for your positive rating of your recent stay with us, which is very much appreciated. Best regards, Nikola Greifeld, Guest Relations Manager

5 out of 5

Very good hotel in a central position

Pros: The number and professionalism of the staff; location; the building itself.
Cons: Beer on draught and coffee making machines in the rooms.
Location: Excellent location, just across the road from the central bus station and with a taxi rank in front. It was a short walk into the centre of the city.
From the moment of arriving at the front door we were attended by courteous and efficient staff. The hotel has had a recent refurbishment and is immaculate throughout. The breakfast buffet was very comprehensive and of good quality and had plenty of staff to ensure that you were well looked after. The food and drink in the evening was similarly very good although, as expected, at a premium price (there are many other places to eat close by). The room was spacious, well appointed and comfortable with all the things you would expect to find - the complimentary mini bar was a nice touch.

Posted by , from Warwickshire UK on 16 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

17 Dec 2017 by Nikola Greifeld, Guest Relations Manager

Dear Howard, Thank you so much for your lovely comments and I am delighted to hear that you enjoyed your stay with us. As a member of the Leading Hotels of the World, we are continuously striving to further improve our service standards and facilities and feedback such as yours is very rewarding and encouraging for our team. Thanks again and we are hoping to be able to welcome you back to The Phoenicia sometime in the future. Kind regards, Nikola Greifeld Guest Relations Manager

5 out of 5

First Time Visit

A great experience for my wife and I. The hotel met our expectations and knew in advance that it is to undergo a major refurbishment in November. The staff were very friendly and helpful.

Posted by on 29 Aug 2015

Was this review helpful to you?
1 out of 5

poor, tired hotel Phonecia

Phoenicia was once probably one of the best hotels in Malta, due to its grand style and location to Valletta. However, although the reception and grand entrance are grand and stylish, the other aspects of the property are very disappointing. The gardens are okay leading to the pool, but once you arrive at the pool the area is a let-down...old sunbeds with grubby tables, the pool water was like old bath water. It was so murky that i love to swim but would never take a chance in dirty water like that, i would have been sick for a week.A pal who was travelling with us ordered a mocktail and it was undrinkable.We ordered water and the plastic cups were dirty and smelled awful. Consequently, we never went near the pool again. As for the room, the entrance door was dirty, full of weeks worth of old handprints, so not a good start..the windows were dirty, the bathroom tired with loose floor tiles and cracked tiles on the wall...all the chrome fittings are pitted and need replacing..towels were erratically changed..we had one bathrobe in a twin room...overall, for the cost, the quality was worse than poor for the hotel..we were not asked at check-out for any kind of feedback, as i was more than willing to describe the experience we had..very,very below standard, and we are not pleased...

Posted by on 6 Jul 2015

Was this review helpful to you?
5 out of 5

A lovely break

We stayed 5 nights with the Phoenicia and loved it. Great location. The staff are wonderful and very helpful, food is good, room and facilities commendable. It's even dog friendly!

Posted by on 28 Feb 2015

Was this review helpful to you?
4 out of 5

Xxxxxxxx

Very pleasant and ideal if wanting to travel around Malta and also very convenient for Valletta and all their restaurants. Very helpful but cheaper to arrange things for yourself

Posted by on 6 May 2014

Was this review helpful to you?
4 out of 5

Great hotel!

Still not sure whether our room was a double deluxe with harbour view as on our last day saw opposite side had floor to ceiling window where we only had standard window but other than that was really spoiled. Went for the history and location and was not disappointed! Recommend contacting hotel directly if u have specific requirements.....I was aware that at moment 3rd and 4th floor are refurbished so was willing to have modern over balcony....lovely quiet room and staff so helpful. Did room only as so close to valetta wanted to go and do breakfast in their many cafes....the hotel also did a very reasonable coffee and crossiant for 3.80 which was great for basic refuelling and could include cappuccinos etc and they have lovely chocolate crossiants. Ate at the Pegasus brassiere on the final night. Was the most expensive meal of out stay but well worth it especially as they filleted the fish and food was perfect. Malta is superb (as it was when we were last there at their sister hotel 6 yrs ago) lots to see and do with spectacular people, history and weather.....we even had a storm to make us feel at home :-). The open top buses were new to us but ideal to see the island without having to drive ourselves. Go to the falconry experience but be aware only open till 12.30....on the south tour but we did taxi there so we could spend maximum time there and simple to get normal bus back....fantastic people who love birds of prey! Missed the old Malta buses but the new ones had better air con. Will be back....to Malta and this hotel as its location is superb and want to see the new city gates finished....maybe be tempted by our of season visit.

Posted by on 14 Sep 2013

Was this review helpful to you?
5 out of 5

Great experience

This was a very pleasent and memorable holiday, top class hotel in every aspect a truly 5 star experience for the whole duration of our stay. I would highly recomend a stay at the Phoenicia, ideal location, highly proffessional staff, fantastic all around experience.

Posted by on 5 Aug 2013

Was this review helpful to you?
4 out of 5

A Good Choice

We chose the Phoenicia as we were attending a ball in the function suite and because of its convenient location adjacent to the old city. In terms of comfort and convenience it cannot be faulted. Our room was comfortable and well appointed. Our only concern was the cost of meals (even breakfast was very expensive) and as a result we ate out every evening but in Valletta that is no hardship.

Posted by on 29 Apr 2013

Was this review helpful to you?
4 out of 5

unstuffy luxury

We warmed to this hotel with every day. The staff could not have been more pleasant and helpful. I returned from an evening out having badly twisted my ankle. Within minutes an ice pack arrived in our room, and a lady in reception phoned the next day to make sure I was OK. We had room service breakfast most days, and it arrived promptly. It did seem to vary in terms of what arrived, and maybe the hotel should consider introducing a standard quantity (this was a breakfast bakers basket). But overall, we were very happy and would definitely book the Phoenicia again.

Posted by on 27 Mar 2013

Was this review helpful to you?

About the Hotel Phoenicia Malta

Location The Mall, Floriana, Malta FRN1478

Property Features

Hotel Phoenicia Malta offers its guests an outdoor pool and a kid's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A free manager's reception is offered. WiFi and wired Internet are free in public spaces. A business centre and a limo/town car service are available. Tour or ticket assistance, a BBQ, and multilingual staff are also featured at the luxury Hotel Phoenicia Malta. Self parking and valet parking are free. This 5-star Floriana hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Built in 1947
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Hotel Phoenicia Malta offers 136 forms of accommodation with minibars and a safe. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Electric kettle
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on selected days.

Hotel Phoenicia Malta has 3 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • Pets: EUR 50 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 18 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: EUR 0.50 per person, per night.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 17 per person (approximately)
  • Pet fee: EUR 50 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Phoenicia Malta Valletta
  • Phoenicia Malta Valletta
  • Phoenicia Malta
  • Hotel Phoenicia Malta/Valletta
  • Phoenicia Hotel Valletta

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Malta Eco-Certified, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • The property is a member of the Leading Hotels of the World.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.