27 Jan 2020 by Nikola
Thank you for your positive rating of The Phoenicia, it is always a pleasure to receive positive feedback from our guests. We are hoping to be able to welcome you back to the hotel one day. Best regards, Nikola Greifeld Guest Relations Manager
31 Dec 2019 by Karl Sapiano
Thank you for the score. I hope you enjoyed your holiday in Malta and for choosing the Phoenicia for your stay. If there is anything we can do to improve our service, please do not hesitate to contact us. Regards, Karl
28 Nov 2019 by Karl Sapiano
Thank you for staying at the Phoenicia Malta.
4 Nov 2019 by Nikola
Thank you very much for your positive review and I am delighted to hear that you enjoyed your stay with us. Kind regards, Nikola Greifeld,
17 Apr 2019 by Nikola Greifeld, Guest Relations Manager
Thanks so much for your positive rating of your recent stay with us, which is very much appreciated. Best regards, Nikola Greifeld, Guest Relations Manager
17 Dec 2017 by Nikola Greifeld, Guest Relations Manager
Dear Howard, Thank you so much for your lovely comments and I am delighted to hear that you enjoyed your stay with us. As a member of the Leading Hotels of the World, we are continuously striving to further improve our service standards and facilities and feedback such as yours is very rewarding and encouraging for our team. Thanks again and we are hoping to be able to welcome you back to The Phoenicia sometime in the future. Kind regards, Nikola Greifeld Guest Relations Manager
The Phoenicia Malta offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A free manager's reception is offered. WiFi is free in public spaces. There are 6 meeting rooms available. A kids' pool, a fitness centre, and a sauna are also featured at the luxury The Phoenicia Malta. Limited free parking is available on a first-come, first-served basis. This 5-star Floriana hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
The Phoenicia Malta offers 136 air-conditioned accommodations with minibars (stocked with some free items) and a safe. This Floriana hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The hotel hosts a free manager's reception on selected days.
The Phoenicia Malta has 3 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Deep Nature Spa has 5 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room.
The spa is open selected days.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Malta Eco-Certified, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.