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Best Western Clifton Hotel

3-star property
The Leas, Folkestone, England 020 3788 4841
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4.2 out of 5
Very good!
See all 18 Ebookers Reviews

"Nice hotel close to beach lovely terrace to sit outside and enjoy a drink , staff very friendly only downside is no air con in rooms so was quite hot ... " More

By a verified traveller on Mon 30 Jul 2018

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Hotel Description

Our customers tell us that they can't get enough of the great public transport around Best Western Clifton Hotel. During your stay, you're just a quick walk from Leas Cliff Hall. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 80 rooms over 5 floors. Each room includes amenities such as free WiFi and an LED TV.

  • All rooms offer 24-hour room service, LED TVs and coffee/tea makers
  • Free WiFi
  • Enjoy British cuisine and garden views while dining at Steakhouse Bar & Grill
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 12 minutes by car from Dover Western Docks Cruise Terminal and 13 minutes from Dover Museum

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£37* Per night/room 4 Dec - 5 Dec

Superior Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Best Western Clifton Hotel ratings based on 18 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Clifton Hotel

Everyone (12) Couples (3) Family (2) Other (1)
4 out of 5

Posted by on 10 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Andrei

Dear Guest Thanks for staying with us. We appreciate your feedback! Kind Regards Operations Manager

4 out of 5
Everything was just right, staff were very polite, room was spacious, bathroom was just right we really enjoyed our stay. Only negative was that the room was very warm but that's my fault in that I could have turned the radiator down or opened the window.

Posted by on 25 Oct 2019

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Comment from Hotel Management

11 Nov 2019 by Andrei

Dear Guest Thanks for staying with us. We appreciate your feedback! We hope to see you again very soon. Kind Regards Operations Manager

5 out of 5
Great Location, lovely breakfast & convenient for tunnel if using as a stopover.. We had a sea view room on 4th floor great view.

Posted by on 28 Sep 2019

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5 out of 5
Friendly, smiley staff who are very helpful and attentive.

Posted by on 23 Sep 2019

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4 out of 5

Posted by on 2 Sep 2019

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4 out of 5
Confusion over parking permits was not made clear, having to then ask because booking said free offsite parking allocated it wasn’t , told it was fine because we had a blue badge but no where on the ticket machine did it say it was free and that we could park over 3 hours only when I questioned this was I offered a permit for £3 which I didn’t mind paying but I could have ended up with a fine if I hadn’t checked and was only then offered the permit.

Posted by on 14 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by neil

Dear Guest Thank you for your review and I am sorry for the confusion regarding the parking. All parking at the front of the hotel is chargeable as it is council owned, however, we have a permit that allows hotel guests to stay for £3 per day, however, Blue Badge holders are able to park free of charge so long as it is a valid permit and it is on display I hope this helps should you return again in the future Kindest regards Neil

5 out of 5
it is a really nice hotel. staff all very nice. one off the best hotels I have stay in . in folkestone.

Posted by on 31 Jan 2019

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3 out of 5
we checked in but after one hour had to check out due to a death in the family. but the hotel looked really nice and the room.

Posted by on 14 Jan 2019

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4 out of 5
Nice hotel close to beach lovely terrace to sit outside and enjoy a drink , staff very friendly only downside is no air con in rooms so was quite hot ,

Posted by on 30 Jul 2018

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4 out of 5

Good value

Party of 7 for one night annual stay. Ideal for the Tunnel. Reception areas renovated since our last visit. Rooms adequate. Good value at £21 a head plus Good full breakfast at £10. On street meter parking difficult.

Posted by , from B on 25 Mar 2018

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Comment from Hotel Management

2 Apr 2018 by neil

Dear Chris Thank you for your kind words and sentiments following your recent visit and I am pleased you like what we are developing in the hotel I hope we can be of service again in the future when I hope to have more areas of the building renovated Once again, your feedback is very much appreciated Kind regards Neil

About the Best Western Clifton Hotel

Location The Leas, Folkestone, England CT20 2EB

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1981 square feet (184 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Best Western Clifton Hotel. This 3-star Folkestone hotel is smoke free.

  • 80 guestrooms or units
  • 5 levels
  • 1981 sq ft of conference space
  • 184 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free parking nearby , Offsite parking discounted rates available

Transport

  • Airport: London (LGW-Gatwick) (117.8 km / 73.2 mi)
  • Train station: Folkestone Central Station (0.9 km / 0.6 mi)
  • Parking:

Room Amenities

Best Western Clifton Hotel offers 80 forms of accommodation with a safe and coffee/tea makers. LED televisions come with satellite channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Steakhouse Bar & Grill – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.

OCEAN BLEU BAR & LOUNGE – Overlooking the ocean, this bar specialises in British cuisine and serves lunch, dinner and light fare. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • In-room accessibility

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: GBP 94.00
  • Christmas Eve (24 December) Gala Dinner per child: GBP 47.00 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: GBP 99
  • New Year's Eve (31 December) Gala Dinner per child: GBP 49.50 (from 3 to 12 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 11.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • BEST WESTERN Clifton Hotel Folkestone, Kent, UK
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.