"Nice place. Room was well appointed and overall clean. Carpet could do with being deep cleaned. Great views of the sea. Some of the rooms are updated ... " More
17 Jun 2021 by Neil
Dear Guest Thank you for your review and your kind comments therein. We have planned to begin a refurbishment of all bedrooms in April 2020, however, due to the hotel having to close during the pandemic everything has been put on hold. We are hoping to restart this year once the industry begins to normalise and we have greater stability I hope that when you return you will be able to see the improvements being undertaken Once again, thank you for your review, it has been very helpful Kindest regards
18 May 2021 by neil
Dear Guest Thank you for your review and the kind feedback therein, this is very much appreciated. We look forward to hopefully welcoming you back again in the future. Kind regards Clifton Team
11 Nov 2019 by Andrei
Dear Guest Thanks for staying with us. We appreciate your feedback! Kind Regards Operations Manager
11 Nov 2019 by Andrei
Dear Guest Thanks for staying with us. We appreciate your feedback! We hope to see you again very soon. Kind Regards Operations Manager
16 Jun 2019 by neil
Dear Guest Thank you for your review and I am sorry for the confusion regarding the parking. All parking at the front of the hotel is chargeable as it is council owned, however, we have a permit that allows hotel guests to stay for £3 per day, however, Blue Badge holders are able to park free of charge so long as it is a valid permit and it is on display I hope this helps should you return again in the future Kindest regards Neil
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1981 square feet (184 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Best Western Clifton Hotel. This 3-star Folkestone hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Offsite parking discounted rates available
Best Western Clifton Hotel offers 80 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Marco Pierre White Grill – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
OCEAN BLEU BAR & LOUNGE – Overlooking the ocean, this bar specialises in British cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
