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5.0 out of 5

"This Hotel is situated in a very pleasant side street above the 'Lees' at Folkestone with spectacular views across the Channel on a good day. The Hote ... " More

By a verified traveller on Sun 28 Jul 2019

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Basic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Wards Hotel, you're just a quick walk from Lower Leas Coastal Park. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a porter, luggage storage and wedding services
  • 11 minutes by car from Port Lympne Wild Animal Park and Gardens and 12 minutes from Dover Western Docks Cruise Terminal

Wards Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wards Hotel

Couples (2)
5 out of 5
This Hotel is situated in a very pleasant side street above the 'Lees' at Folkestone with spectacular views across the Channel on a good day. The Hotel itself is a very welcoming place, the staff was welcoming and Professional in their Customer Reception, the Bar had a very nice ambiance to it, nice decor, pleasant Staff attitude. The Restaurant well I have to say, the food was exceptional, well prepared and cooked and pride is taken in its presentation absolute pleasure to eat here, and for the quality of the food very well priced. Our room was a front-facing room very nicely decorated, excellent shower and toilet facilities, nice modern feel to the room, great blinds to darken the room, Well Done to the Owner, Staff and all involved at this Hotel, I have stayed at a lot of local Hotels, but this is certainly a good 'Cut Above the Rest....................Well Done.

Posted by on 28 Jul 2019

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Comment from Hotel Management

3 Aug 2019 by Wards Hotel

Dear Guest, we really appreciate your positive review and ratings. We are delighted to hear you have enjoyed your stay with us and we hope to see you again in the near future.

5 out of 5
Es hat uns im Wards Hotel sehr gut gefallen. Die Zimmer sind einfach, ruhig gelegen und die Betten sehr gut. Das Restaurant kann man nur empfehlen, das Essen ist sehr gut gekoch und besonders schön angerichtet. Wir werden dieses Hotel bei unserem nächsten Englandaufenthalt wieder wählen. K.B., Schweiz

Posted by on 29 May 2019

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Comment from Hotel Management

30 May 2019 by Wards Hotel

Dear Guest, thank you for your kind feedback. We are happy you have enjoyed your stay and our freshly cooked meals. We hope to see you again soon in the future! Hope you had a safe journey home.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Wards Hotel also features multilingual staff, a garden, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis. This 3-star Folkestone hotel is smoke free.

  • 10 guestrooms or units
  • Conference rooms
  • Deli
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Folkestone Central Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Wards Hotel offers 10 accommodations with complimentary bottles of water and coffee/tea makers. This accommodation has separate sitting areas and includes desks and dining tables. Beds feature premium bedding. 30-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Sitting area
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Rainfall showerhead
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Heating
  • Fan
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Earls Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 3:00 PM - 9:00 PM. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 3:00 PM - 9:00 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 3:00 PM
  • Front desk closes daily at 9:00 PM
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wards Folkestone
  • Wards Hotel
  • Wards Hotel Folkestone
  • Wards Hotel Hotel
  • Wards Hotel Folkestone
  • Wards Hotel Hotel Folkestone
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.