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"Beautiful hotel and grounds, staff were very attentive. All together a very enjoyable stay! " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

Our customers tell us they can't get enough of Ashdown Park Hotel & Country Club's great location. During your stay, you're just a quick walk from Ashdown Forest. Features include free WiFi in public areas and free self-parking, plus 3 bars. Built in 1815, this 4-star hotel has 106 rooms over 3 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer 24-hour room service, flat-screen TVs and espresso makers
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine and garden views while dining at The Anderida Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body scrubs, aromatherapy or body wraps at Country Club and Spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a health club
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Ashdown Forest and a 3-minute drive from Ashdown Forest Llama Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Junior Suite (Fairway)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Deluxe Room, View (Parkland View)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Suite (Master)

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Ashdown Park Hotel & Country Club ratings based on 10 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ashdown Park Hotel & Country Club

Everyone (7) Couples (3)
4 out of 5
Beautiful hotel and grounds, staff were very attentive. All together a very enjoyable stay!

Posted by , from London on 16 Mar 2020

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2 out of 5
Lovely old building, not kept very well. Room we had was small and a bit shabby, big country club that felt a bit like a Bupa hospital - no sauna or steam room. There was a bar and snooker room but not much else there.

Posted by on 4 Nov 2019

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5 out of 5

Posted by on 8 Jul 2019

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2 out of 5
Beautiful venue, dissapointing room for £280. Very dated and wallpaper coming off. Shower very poor quality and more went on floor than me

Posted by on 1 Jul 2019

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5 out of 5

Posted by on 5 Dec 2018

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2 out of 5
Location and the exterior of the hotel is great and staff is generally very polite. But 2 things made this particular stay a bit disappointing. 1) one goes away from London for a weekend getaway to eat well and potentially take some spa treatments. For this stay there wasn’t any spa treatments available when checking a couple of days ahead of arriving. That’s something one can live with I guess, but that one has to eat dinner sitting in a lounge sofa instead of in the restaurant is beyond bad. Hugely disappointing if one has planned a trip to celebrate a birthday. 2) while polite, the staff wasn’t very attentative and there were some big gaps in basic knowledge about the hotel. Eg when asking where the spa facilities were, the reply was “I’m not sure, but I know it is a different building from this one” without offering to check or referring to colleague who would know. Seemed like the staff were a bit stressed which might be more about management issues than the staff themselves.

Posted by on 15 Oct 2018

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3 out of 5
All started well, with a really good professional reception from the front of house staff on check in. We then attended a pre-lunch champagne reception with canapes, the champagne which was served from the tray on entry to the room but the canapes were just put on a tray on a table and not served, leaving a guest to take the initiative and offer them to others, as many were unaware they were there. Lunch was served and every body agreed it was of good quality but was served tepid not the hot roast lunch that was expected. Wine was provided following the initial serving. It was served in chaotic way, with the staff topping up one glass and then leaving the table without asking others if they required more. The desert was fine with good service. The coffee that followed was of good quality but some people were missed and had to request service. The room was excellent, clean, tidy and well appointed as one would expect with a very comfortable bed with a turn back service. Breakfast I can only describe as chaotic with a very slow service. A request for poached eggs resulted in waiting over half an hour for their delivery to table, coffee was delivered cold. It was very disappointing, as without doubt this is a top establishment. Having considered all, I would say that it is individual and staff team training that is required within the catering department. The Hotel is a lovely place to stay, I am therefore sorry that I have to report this experience as it was.

Posted by , from Kent on 28 Aug 2018

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3 out of 5

Beautiful setting

Pros: The building and its grounds
Cons: Mangers need to manage better
Location: Set in the beautiful Ashdown Forest
A lovely hotel in beautiful grounds we even saw deer.

Posted by on 12 Mar 2017

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5 out of 5

Beautiful one-night stay

Pros: The rooms, the staff and the overall atmosphere
Cons: My only complaint was that the rooms were dark and I found it very difficult to read in the evening
Location: Lovely to go to Ashdown Forest and walk in the steps of Winnie the Pooh
From the moment that we arrived the staff could not have been more friendly and helpful. The rooms were beautifully decorated and were spotlessly clean. The beds were very comfortable and there was nothing lacking. The breakfast was delicious and again all the staff were very attentive but not over the top. I only wish that we had had more time to extend our stay.

Posted by , from Derbyshire on 7 Nov 2016

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5 out of 5

Excellent stay

Location: Forrest location. The Llama Park in walking distance was a great experience. We got to feed many different animals, great fun!
Very nice setting. View on the garden was superb. Enjoyed walking in the forest and mini-golf!

Posted by on 2 Nov 2016

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About the Ashdown Park Hotel & Country Club

Location Wych Cross, Forest Row, England RH18 5JR

Renovations + Closures

This property is closed from 1 May 2020 to 28 May 2020 (dates subject to change).

Property Features

Ashdown Park Hotel & Country Club offers its guests a full-service spa, a golf course, and outdoor tennis courts. There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. An indoor pool, a health club, and a hot tub are also featured at the luxury Ashdown Park Hotel & Country Club. Self parking is free. This Victorian Forest Row hotel is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • 3 bars or lounges
  • Built in 1815
  • Dining venue
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts -2
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (LGW-Gatwick) (22.8 km / 14.2 mi)
  • Parking: Free self parking

Room Amenities

Ashdown Park Hotel & Country Club offers 106 forms of accommodation with espresso makers and a safe. Each accommodation is individually decorated. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Portable fan
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10:00 AM.

The Anderida Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Fairways Lounge – This bistro specialises in British cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Country Club and Spa has 6 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Number of treatment rooms 6
  • Sports massage
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 30 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Staffed front desk
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 23 per person (approximately)
  • Pet fee: GBP 30 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ashdown Country Park
  • Ashdown Country Park Hotel
  • Ashdown Park
  • Ashdown Park Country Club
  • Ashdown Park Country Club Forest Row
  • Ashdown Park Country Hotel
  • Ashdown Park Hotel & Country Club
  • Ashdown Park Hotel & Country Club Forest Row
  • Ashdown Park Hotel Country Club
  • Ashdown Park Hotel & Country Club East Sussex/Wych Cross
  • Ashdown Park Hotel And Country Club
  • Ashdown Park Hotel Country Club Forest Row
  • Ashdown Park & Forest Row
  • Ashdown Park Hotel & Country Club Hotel
  • Ashdown Park Hotel & Country Club Forest Row
  • Ashdown Park Hotel & Country Club Hotel Forest Row

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.