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4.6 out of 5

"Really nice room with a lot of space and good planning. Very comfortable bed and high quality pillows and covers. Big and very clean bathroom. Great v ... " More

By a verified traveller on Thu 03 Oct 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Jumeirah Frankfurt. During your stay, you'll be connected to a shopping centre and just a quick walk from Alte Oper. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. Built in 2011, this 5-star hotel has 218 rooms over 25 floors. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with deep-soaking bathtubs, iPod docking stations and 24-hour room service
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with Thai massages, aromatherapy or detox wraps at Talise Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a sauna and aerobics classes
  • Guests have great things to say about the comfortable guestrooms and the proximity to shopping
  • Steps from Zeil Shopping District and 7 minutes on foot from Romerberg
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£159* Per night/room 22 Mar - 23 Mar

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Room

Bed Count room.options.bedSize.TrundleBed.Singular Maximum Occupancy 3 Max

Grand Deluxe Suite

Bed Count room.options.bedSize.TrundleBed.Singular Maximum Occupancy 3 Max

Skyline Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Jumeirah Frankfurt ratings based on 19 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jumeirah Frankfurt

Everyone (12) Couples (6)
5 out of 5

Posted by on 9 Dec 2019

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Comment from Hotel Management

11 Dec 2019 by General Manager

Dear Guest, Thank you very much for your positive rating. We are very delighted by your review and keep looking forward to your next stay in Frankfurt. Kind regards, Daniela Fette-Rakowski General Manager

5 out of 5
Really nice room with a lot of space and good planning. Very comfortable bed and high quality pillows and covers. Big and very clean bathroom. Great view and excellent breakfast!

Posted by on 3 Oct 2019

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Comment from Hotel Management

3 Oct 2019 by Jumeirah Frankfurt

Thank you for your responds. We hope to see you back soon.

5 out of 5

Posted by on 30 Jul 2019

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Comment from Hotel Management

1 Aug 2019 by Hotelmanagement

Thank you for giving us a 5 out of 5 rating. It is truly nice to know that our efforts are paying off. We invite you to join us again soon and you can count on us to make your experience even more memorable. Kind regards, Jörg Stricker Interim General Manager

5 out of 5
Top Service, Top Ausstattung, Top Ausblick und Top Stadt...

Posted by on 30 Dec 2019

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Comment from Hotel Management

29 Jan 2020 by General Manager

Lieber Gast, Herzlichen Dank für Ihre wunderbare Review. Ich bin begeistert wie sehr Sie Ihre Zeit in unserem Hause genießen konnten und dass Sie von unserem gesamten Team mit offenen Armen empfangen wurden. Es war uns eine Freude, Sie bei uns zu Gast gehabt zu haben und wir freuen uns schon heute, Sie bald wieder bei uns im Hause begrüßen zu dürfen. Mit freundlichen Grüßen, Daniela Fette-Rakowski General Manager

5 out of 5

Posted by on 1 Dec 2019

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Comment from Hotel Management

11 Dec 2019 by General Manager

Dear Guest, Thank you very much for your perfect rating regarding your recent stay at Jumeirah Frankfurt. We hope to welcome you back soon to create new fond memories for you. Kind regards, Daniela Fette-Rakowski General Manager

4 out of 5
Loistavalla paikalla,rauhallinen hotelli. Aamiainen hyvä miinus uimaallas ei ollut hotellin oma .

Posted by on 7 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by General Manager

Dear Guest, Thank you very much for your positive words. We are very delighted by your review and keep looking forward to your next stay in Frankfurt. Kind regards, Daniela Fette-Rakowski General Manager

5 out of 5
Die Schrankturen brauchen eine besser Lösung an sonsten alles perfect dieses Hotel wird mein second home in Frankfurt

Posted by on 18 May 2019

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4 out of 5

Posted by on 23 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by General Manager

Dear Guest, Thank you very much for taking the time to share this review following your stay with us. We look forward to welcoming you back once more. With kind regards, Jörg Stricker Interim General Manager

5 out of 5
Das Personal ist sehr freundlich und hilfsbereit. Die Lage des Hotels im Zentrum von Frankfurt, ist perfekt für einen Shoppingtrip. Die Ausstattung des Zimmers ist luxuriös und im Bett schläft man wie im siebten Himmel.

Posted by , from Küssnacht am Rigi, Schweiz on 22 Apr 2019

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Comment from Hotel Management

3 May 2019 by General Manager

Lieber Kajo, Ich möchte mich für die Empfehlung von Jumeirah Frankfurt auf Ebookers bedanken. Es freut mich sehr, dass Ihnen unser Hotel und seine Ausstattung sehr gut gefallen haben, aber besonders bedanken möchte ich mich für Ihr Lob an unser Team. Wir würden uns sehr freuen, Sie in der nahen Zukunft erneut in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen, Jörg Stricker Interim General Manager

3 out of 5

Hotelli keskustassa, mutta ei rahansa väärti

Pros: Hieno, mutta ei todellakaan hintansa väärti.
Cons: Palvelu!
Location: Todella hyvä sijainti.
Hotelli on hyvä ja keskellä keskustaa, mutta ei todellakaan hintansa väärti. Huoneen saamisessa kesti ja kesti... Huonepalvelussa kesti 3h ennenkuin ruoka tuli perille, enkä saanut mitään alennusta edes. Taxin tilaamisen kanssa oli myös hankaluuksia ja tuntui, että henkilökunta oli aika pihalla kaikesta. Lisäksi hotelliin saapuessa he veloittivat vielä 150€, vaikka ebookersin sivuilla luki, että kaikki on maksettu.

Posted by on 23 Aug 2018

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Comment from Hotel Management

10 Sep 2018 by Nadine

We are delighted to read your detailed review following your experience at Jumeirah Frankfurt. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We are looking forward to welcoming you back at Jumeirah Frankfurt.

Property Features

Jumeirah Frankfurt offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 3918 square feet (364 square metres) and includes conference rooms. A sauna, spa services, and a library are also featured at the luxury Jumeirah Frankfurt. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Frankfurt hotel.

  • 1 building
  • 218 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 3918 sq ft of conference space
  • 364 sq. m of conference space
  • Built in 2011
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Frankfurt (FRA-Frankfurt Intl.)
  • Train station: Frankfurt (Main) Central Station (2.1 km / 1.3 mi)
  • Metro station: Frankfurt (M) Hauptwache Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Jumeirah Frankfurt offers 218 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Bathrooms are partially open
  • Deep-soaking tub
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and at the weekend from 6:30 AM to 11:00 AM.

Jumeirah Frankfurt has 2 restaurants serving breakfast, lunch and dinner.

El Rayyan – This restaurant specialises in Middle Eastern cuisine.

Ember Bar & Lounge – On-site cocktail bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Talise Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Thai massage
  • Minimum age to access spa is 5
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 per room (weight limit: 20 lb)Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Parking height restrictions apply
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 42 per person (approximately)
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 32 per night
  • Pet fee: EUR 25 per pet, per night
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurt Jumeirah
  • Jumeirah Frankfurt Hotel
  • Jumeirah Frankfurt
  • Jumeirah Hotel Frankfurt
  • Jumeirah Frankfurt Hotel Frankfurt
  • Jumeirah Frankfurt Hotel
  • Jumeirah Frankfurt Frankfurt
  • Jumeirah Frankfurt Hotel Frankfurt

You should know

  • Jumeirah Frankfurt offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.