"Property is ok but the signings is not good and there’s no bedit in the bathroom " More
1 Sep 2019 by Guest Relations Team
Thank you for staying with us. We appreciate your feedback.
24 Jun 2019 by Guest Relation Team
Thanks for staying with us. We appreciate your feedback.
6 Jun 2019 by Guest Relation
Good afternoon, first off I would like to thank you for choosing the Sheraton Frankfurt Airport Hotel for your stay. Whatever kind of incident has happened during your stay with us, does not represent our hotel and values. Please do not set this as a representation of our service. We are most apologetic about having caused an inconvenience for you during your stay. We pride ourselves in our customer service and do not take any kind of matter lightly at all. Please feel free to contact me, should you have any further questions, concerns or wishes. I am at your disposal. Kind regards,
2 Jan 2022 by Guest Relation
Dear Tuula, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team
29 Feb 2020 by Guest Relations
Guten Tag, vielen Dank, dass Sie das Sheraton Frankfurt Airport Hotel für Ihren Aufenthalt gewählt haben. Wir freuen uns sehr über Ihr positives Feedback und bedanken uns, dass Sie sich die Zeit genommen haben dieses mit uns zu teilen. Wir würden uns freuen Sie schon bald wieder bei uns im Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Guest Relation Team
28 Dec 2019 by Your Guest Relation Team
Good morning, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards
20 Dec 2019 by Team Guest Relation
Vielen Dank, dass wir Sie als Gast im Sheraton Frankfurt Airport Hotel begrüßen durften. Wir sind dankbar für Ihre Rückmeldung und freuen uns darauf Sie auch in Zukunft wilkommen zu heißen. Mit freundlichen Grüßen Team Guest Relation
3 Dec 2019 by Guest Relations
Good afternoon, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate that you took the time to share your honest feedback with us. It would be interesting for us to find out, what we can improve to make for a more memorable experience. We hope that with this incident, we did not lose you as a valued guest and you grant us the chance to convince you of our service by returning to the Sheraton Frankfurt Airport Hotel. Kind regards Your Guest Relation Team
28 Sep 2019 by Guest Relation
Good Afternoon, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team
5 Oct 2019 by Guest Relations
Good morning, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team
Sheraton Frankfurt Airport Hotel & Conference Center offers its guests a sauna and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 13412 square feet (1246 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Sheraton Frankfurt Airport Hotel & Conference Center. Parking is available for a fee. This 4-star Frankfurt hotel is smoke free.
Available in all rooms: Free WiFi , Wired internet access (surcharge)
Available in some public areas: Free WiFi , Wired internet access - surcharge
Long-term parking (surcharge) , Self parking (surcharge)
Sheraton Frankfurt Airport Hotel & Conference Center offers 779 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
The Eatery Kitchen & Bar – On-site restaurant. Guests can enjoy drinks at the bar.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 15 days prior to check-in.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 15 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
