4.0 out of 5

"Arriving late because our flight was delayed, we were frustrated that the room that we had booked (specifically with Runway View) was unavailable. We ... " More

By Jane S. on Wed 02 Sep 2015

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Sheraton Frankfurt Airport Hotel & Conference Center. During your stay, you'll be connected to the airport and just a quick walk from The Squaire. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus 2 restaurants. This 5-star hotel has 1008 rooms over 9 floors. All rooms offer deep-soaking bathtubs and flat-screen TVs.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and flat-screen TVs
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking and extended parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre and a sauna
  • Guests like the accommodation for the spaciousness, overall comfort and low noise level
  • 8 minutes by car from Frankfurt Trade Fair and 10 minutes from Congress Center Messe Frankfurt
  • Free airport shuttle service
  • Pets welcome for a fee

Standard Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£82* Per night/room 28 Sep - 29 Sep

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Frankfurt Airport Hotel & Conference Center ratings based on 23 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Frankfurt Airport Hotel & Conference Center

Everyone (9) Couples (4) Business (4) Family (1) Other (1)
4 out of 5
Property is ok but the signings is not good and there’s no bedit in the bathroom

Posted by on 1 Sep 2019

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Comment from Hotel Management

1 Sep 2019 by Guest Relations Team

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on 22 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Guest Relation Team

Thanks for staying with us. We appreciate your feedback.

1 out of 5

Posted by on 5 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Guest Relation

Good afternoon, first off I would like to thank you for choosing the Sheraton Frankfurt Airport Hotel for your stay. Whatever kind of incident has happened during your stay with us, does not represent our hotel and values. Please do not set this as a representation of our service. We are most apologetic about having caused an inconvenience for you during your stay. We pride ourselves in our customer service and do not take any kind of matter lightly at all. Please feel free to contact me, should you have any further questions, concerns or wishes. I am at your disposal. Kind regards,

3 out of 5

Stay spoiled by an extra charge

Pros: comfy bed updated bathroom good location
Cons: When I returned home the hotel had charged me $75 on my VISA
the hotel looks dated but the bathroom had been updated

Posted by , from Ottawa, ON Canada on 6 Nov 2016

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5 out of 5

Great once we got what we booked

Arriving late because our flight was delayed, we were frustrated that the room that we had booked (specifically with Runway View) was unavailable. We asked to speak to the manager and were then given a room which matched what we had booked. Staff were helpful throughout. Definitely recommend it.

Posted by on 2 Sep 2015

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4 out of 5

Purposeful

Would definitely stay again. Restaurant really great, maybe the best In my entire evening fining experience in Germany.

Posted by on 5 Jan 2015

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5 out of 5

Sheraton Hotel, Frankfurt

Excellent hotel, allowing ease of access and fantastic facilities. Will definitely use this one again.

Posted by on 3 Feb 2014

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2 out of 5

a 3 star hotels would have been better

I have been to all sorts of hotels, my works requires that i spend signification amount of my time out of the office. I have been in 3 star hotels that are better than this. I was very surprised to find that this is actually a 5 star hotel. I expected much much more from the Sheraton considering the reputation.

Posted by on 28 Jan 2013

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5 out of 5
Alle Mitarbeiter sind sehr zuvorkommend & freundlich!!!

Posted by on 7 Sep 2019

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Comment from Hotel Management

7 Sep 2019 by Guest Relation

Guten Tag, vielen Dank, dass Sie das Sheraton Frankfurt Airport Hotel für Ihren Aufenthalt gewählt haben. Wir freuen uns sehr über Ihr positives Feedback und bedanken uns, dass Sie sich die Zeit genommen haben dieses mit uns zu teilen. Wir würden uns freuen Sie schon bald wieder bei uns im Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Guest Relation Team

4 out of 5

Posted by on 13 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by Guest Relation Team

Thanks for staying with us. We appreciate your feedback.

About the Sheraton Frankfurt Airport Hotel & Conference Center

Location Flughafen Terminal 1, Frankfurt, HE 60549

Renovations + Closures

The property will be renovating from 01 September 2019 until 30 September 2019 (completion date subject to change). The following areas are affected:

  • Bar/lounge

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Sheraton Frankfurt Airport Hotel & Conference Center offers its guests a sauna and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 13412 square feet (1246 square metres) and includes conference centres. Multilingual staff, gift shops/news stands, and coffee/tea in common area are also featured at the luxury Sheraton Frankfurt Airport Hotel & Conference Center. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. This 5-star Frankfurt hotel is smoke free.

  • 1008 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 dining venues
  • 13412 sq ft of conference space
  • 1246 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Frankfurt (FRA-Frankfurt Intl.)
  • Train station: Zeppelinheim Station (8.5 km / 5.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sheraton Frankfurt Airport Hotel & Conference Center offers 1008 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Sheraton Frankfurt Airport Hotel & Conference Center has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Spa Services

  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 75.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: EUR 30 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 2 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 32 per person (approximately)
  • Fee for in-room wireless Internet: EUR 9 per day (rates may vary)
  • Fee for in-room wired Internet: EUR 9 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: EUR 9 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 30 per pet, per stay
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurt Airport Hotel
  • Frankfurt Airport Hotel Sheraton
  • Frankfurt Airport Sheraton
  • Frankfurt Airport Sheraton Hotel
  • Hotel Frankfurt Airport Sheraton
  • Hotel Sheraton Frankfurt Airport
  • Sheraton Frankfurt Airport
  • Sheraton Frankfurt Airport Hotel
  • Sheraton Hotel Frankfurt Airport
  • Frankfurt Sheraton
  • Sheraton Frankfurt Airport Hotel And Conference Center
  • Sheraton Frankfurt Airport Hotel Frankfurt
  • Sheraton Frankfurt Hotel
  • Sheraton Frankfurt Airport Hotel & Conference Center Hotel
  • Sheraton Frankfurt Airport Hotel & Conference Center Frankfurt

You should know

  • Sheraton Frankfurt Airport Hotel & Conference Center offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.