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5.0 out of 5

"Lovely hotel in unique position on island of Fraser. Rooms are clean and comfortable. Staff friendly and prices reasonable. " More

By a verified traveller on Wed 07 Nov 2018

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Standard Resort Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Standard Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Kingfisher Bay Resort's great location. During your stay, you're just a quick walk from Great Sandy Strait. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 3 restaurants. This 3.5-star hotel has 103 rooms. All rooms offer balconies/patios and LCD TVs.

  • All rooms offer balconies or patios, LCD TVs and coffee/tea makers
  • Free WiFi in some public areas
  • For dining with pool views, stop by Maheno Resturant, one of the property's 3 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a kids' club and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a playground and rowing/canoeing
  • Guests speak favourably about the convenient parking and the restaurant
  • 7 minutes on foot from Great Sandy Strait and a 4-minute drive from Lake McKenzie
  • Airport and ferry terminal shuttle service available for a fee

Kingfisher Bay Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kingfisher Bay Resort

Everyone (1)
5 out of 5
Lovely hotel in unique position on island of Fraser. Rooms are clean and comfortable. Staff friendly and prices reasonable.

Posted by , from London on 7 Nov 2018

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Comment from Hotel Management

21 Nov 2018 by DH

Thank you for taking time out from your holiday to post a review Tariq. We're thrilled you enjoyed your stay and very much appreciate your kind words that we'll be sure to share with all the team. From everyone here at Kingfisher Bay Resort we wish you well for all your future travels. Kind Regards, David Hay, GM.

Renovations + Closures

This property is closed from 1 December 2020 to 18 December 2020 (dates subject to change).

Property Features

Kingfisher Bay Resort offers its guests 2 outdoor swimming pools and an outdoor tennis court. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 1346 square feet (125 square metres) and includes conference centres. Spa services, tour or ticket assistance, and gift shops/news stands are also featured at the family-friendly Kingfisher Bay Resort. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Fraser Island hotel.

  • 103 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • 1346 sq ft of conference space
  • 125 sq. m of conference space
  • Bar on the beach
  • Bar by the pool
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking reservations required

Transport

  • Airport: Hervey Bay, QLD (HVB) (26.2 km / 16.3 mi)
  • Property shuttles: Airport shuttle and ferry terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Kingfisher Bay Resort offers 103 forms of accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • LCD television
  • Coffee maker
  • Shower and tub combination
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.

Maheno Resturant – Overlooking the pool, this bistro serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Sand Bar – Overlooking the pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.

Seabelle Restuarant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site
  • Fishing on site
  • Rowing or canoeing on site
  • Surfing/boogie boarding on site
  • Segway rental/tour on site
  • Hiking/biking trails nearby
  • Beach volleyball on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7:00 PM. The check-in location differs from the property location. To check in, go to Shop 7/54 Ariadne Street, Riverhead Shopping Village This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests will be booked on the 3:30 PM ferry from River Heads on their arrival date (surcharge apply, payable on check-in). Alternative departure times from River Heads are 9 AM, 12:30 PM, and 6:45 PM. Guests preferring one of these times can arrive at River Heads reception 40 minutes prior to departure. 4WD vehicle ferry transfers surcharges vary, and pre-booking is required.

The front desk at this property is open daily from 7:00 AM - 7:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Shop 7/54 Ariadne Street, Riverhead Shopping Village
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 29 for adults and AUD 18 for children (approximately)
  • Fee for in-room wireless Internet: AUD 15 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 23.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 23.00 (roundtrip), (from 4 to 14 years old)
  • Self-parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25 per day
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kingfisher Bay Resort
  • Kingfisher Bay Resort Fraser Island
  • Kingfisher Bay
  • Kingfisher Bay Fraser Island
  • Kingfisher Bay Hotel Fraser Island
  • Mercure Kingfisher Bay Resort Fraser Island
  • Kingfisher Bay Hotel Fraser Island
  • Kingfisher Bay Fraser Island
  • Kingfisher Bay Resort Hotel
  • Kingfisher Bay Resort Fraser Island
  • Kingfisher Bay Resort Hotel Fraser Island

You should know

  • Kingfisher Bay Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.