This property is closed from 1 December 2020 until further notice.
Due to COVID-19, this property’s food and beverage options may be limited.
Mercure Kingfisher Bay Resort Fraser Island offers its guests 3 the outdoor swimming pools and an outdoor tennis court. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A beach bar and A bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite business centre. Spa services, a terrace, and tour or ticket assistance are also featured at the family-friendly Mercure Kingfisher Bay Resort Fraser Island. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Free self parking is available. This 4-star Fraser Island hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Mercure Kingfisher Bay Resort Fraser Island offers 152 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service is available.
3 the outdoor swimming pools are on site along with an outdoor tennis court.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 7:00 PM. If you are planning to arrive after 7:00 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests will be booked on the 3:30 PM ferry from River Heads on their arrival date (surcharge apply, payable on check-in). Alternative departure times from River Heads are 9 AM, 12:30 PM, and 6:45 PM. Guests preferring one of these times can arrive at River Heads reception 40 minutes prior to departure. 4WD vehicle ferry transfers surcharges vary, and pre-booking is required.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless checkout is available. Enhanced food service safety measures are in place.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
