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3.9 out of 5

"The room was spacious & clean. Staff were friendly & attentive. " More

By a verified traveller on Wed 19 Feb 2020

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£56* Per night/room 1 Apr - 2 Apr

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Best Western Frodsham Forest Hills Hotel's good location. During your stay, you'll be within walking distance of Lady Heyes Crafts and Antique Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the pool and the helpful staff
  • Just a 3-minute drive from Lady Heyes Crafts and Antique Centre and 8 minutes from Delamere Forest
  • Dogs welcome for a fee

Best Western Frodsham Forest Hills Hotel ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Frodsham Forest Hills Hotel

Everyone (3) Business (2) Family (2)
4 out of 5
The room was spacious & clean. Staff were friendly & attentive.

Posted by on 19 Feb 2020

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4 out of 5

Posted by on 7 May 2019

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5 out of 5
Beautiful setting. Staff were very helpful and chatty. Food was excellent. The room was clean, beds extremely comfortable.

Posted by on 6 Apr 2019

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1 out of 5

Average hotel

Children running up and down the corridor banging on doors, shouting and screaming. Good breakfast.

Posted by , from Midlands on 11 Sep 2017

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4 out of 5

Good hotel for business stopover

Pros: staff, breakfast, room size
Cons: TV too small
Location: In-house leisure centre (didn't try but looked fine) Need to go into Frodsham for local pubs / restaurants (1 - 2 miles)
simple to book through e-booker, friendily efficient staff at reception, breakfast room comfortable, clean Good breakfast choice Needs bigger TV in room !

Posted by , from UK on 15 Jan 2017

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5 out of 5

Great location

Good hotel - good stop between London and Holyhead great sleep - quiet location - easy reach of town - near to M56 M53 Chester Manchester Liverpool

Posted by on 11 Aug 2016

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3 out of 5

short stop over

Room 109 is above hotel heater pumps. Like having a helicopter nearby!!! Jacuzzi broken so not the full spa experience. Other than that it's a central stay for chester/Cheshire sights.

Posted by on 20 Aug 2015

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5 out of 5

Good hotel

Friendly, helpful staff. Good food and a comfortable room.

Posted by on 9 Feb 2015

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4 out of 5

Kurzer Businesstrip

Gutes Hotel, leider fehlen einige Dinge, welche man erwarten dürfte. Enge Betten und langsames WiFi sowie das etwas Verwohnt wirkende Old English muss man in Kauf nehmen bzw. mögen. Alles in Allem aber ein guter Ort mit einer grandioser Aussicht und sattem Grün rund um die Anlange rum. Gym war super und hoteleigenes Restaurant ebenfalls sehr gut - Achtung grosse Portionen.

Posted by on 20 Apr 2015

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About the Best Western Frodsham Forest Hills Hotel

Location Overton Hill, Frodsham, England WA6 6HH

Property Features

Best Western Frodsham Forest Hills Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A kids' pool, a fitness centre, and a sauna are also featured at the business-friendly Best Western Frodsham Forest Hills Hotel. Free self parking is available. This 3-star Frodsham hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 3 levels
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Frodsham Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and a hairdryer. Digital televisions are provided. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a English breakfast daily.

Hilltops Restaurant – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 14
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 per person
  • Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Forest Hills
  • Best Western Forest Hills Frodsham
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  • Forest Hills Best Western
  • Forest Hills Hotel
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You should know

  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.