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Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£57* Per night/room 20 Oct - 21 Oct

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premium Room, 1 King Bed, Non Smoking, Kitchen (VIP Studio)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Best Western Plus Golden Lakes Hotel's great location. During your stay, you're just a quick walk from Lac de l'Eau d'Heure. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. Built in 2018, this 4-star hotel has 79 rooms. All rooms offer free WiFi and sofa beds.

  • Air-conditioned rooms with sofa beds, 24-hour room service and Smart TVs
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and ocean views while dining at La Brasserie des Lacs
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body treatments, hot stone massages or body scrubs at Spa Wellness
  • Services include babysitting, supervised activities for kids and concierge services
  • On-site recreation includes a steam room and a sauna
  • Guests speak favourably about the beds and the breakfast
  • Within a 15-minute walk of Lac de l'Eau d'Heure and Piscine Aquacentre
  • Pets welcome for a fee

Best Western Plus Golden Lakes Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Plus Golden Lakes Hotel

Couples (1)
4 out of 5
Tout était propre mis à part la poussière sur l 'armoire. Pas assez de papier toilette le jour d arrivée. Problème d 'étanchéité du chassis. Mis à part ça tout était parfait.

Posted by on 3 Mar 2020

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About the Best Western Plus Golden Lakes Hotel

Location Route de la Plate Taille, 51, Froidchapelle, Wallonia 6440

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Best Western Plus Golden Lakes Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference rooms. A sauna, a terrace, and tour or ticket assistance are also featured at the business-friendly Best Western Plus Golden Lakes Hotel. The hotel can provide concierge services and wedding services. Self parking is free. This 4-star Froidchapelle hotel is smoke free.

  • 79 guestrooms or units
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 2018
  • Dining venue
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Golden Lakes Hotel offers 79 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Smart televisions come with satellite channels. Fridges and microwaves are provided. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

La Brasserie des Lacs – Overlooking the ocean and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Boat tours nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Spa Wellness has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts Visa, Mastercard, American Express, debit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 19 for adults and EUR 9.5 for children (approximately)
  • Pet fee: EUR 15 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Golden Lakes Hotel Froidchapelle
  • Best Western Plus Golden Lakes Froidchapelle
  • Hotel Best Western Plus Golden Lakes Hotel Froidchapelle
  • Froidchapelle Best Western Plus Golden Lakes Hotel Hotel
  • Hotel Best Western Plus Golden Lakes Hotel
  • Best Western Plus Golden Lakes
  • Best Western Plus Golden Lakes
  • Best Western Plus Golden Lakes
  • Best Western Plus Golden Lakes Hotel Hotel
  • Best Western Plus Golden Lakes Hotel Froidchapelle
  • Best Western Plus Golden Lakes Hotel Hotel Froidchapelle

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.