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4.2 out of 5

"Lovely property with great friendly service. Nice quiet location about 20 minutes walk to busier part of town. Beds comfy, rooms large. Only disappoin ... " More

By a verified traveller on Tue 15 Oct 2019

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Hotel Description

Hotel IPV Palace & Spa's great beach location gets high marks from our customers. During your stay, you're just a quick walk from El Castillo Beach. Features include free WiFi in public areas, plus 3 restaurants and 2 bars. Built in 2004, this 4-star hotel has 285 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, LED TVs and minibars
  • Free WiFi
  • Enjoy international cuisine with garden views at Dona Lola, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre and a playground
  • Guests have great things to say about the location and the beach
  • Just a 2-minute drive from Centro Comercial Miramar and 8 minutes from Bioparc Fuengirola
  • Airport shuttle service available for a fee

Double Room, Terrace, Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£117* Per night/room 1 Sep - 2 Sep

Triple Room, 3 Single Beds, Garden View

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Family Room, Balcony

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Double Room Single Use, Terrace, Sea View

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hotel IPV Palace & Spa ratings based on 69 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel IPV Palace & Spa

Everyone (23) Couples (26) Business (2) Family (10) Other (1)
4 out of 5
Lovely property with great friendly service. Nice quiet location about 20 minutes walk to busier part of town. Beds comfy, rooms large. Only disappointment was thin walls so if you have a noisy neighbour it’s a bit irritating

Posted by on 15 Oct 2019

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Comment from Hotel Management

16 Oct 2019 by Jacqueline P., Guest Service

Dear Guests, Thank you very much for choosing Hotel IPV Palace & SPA and for your review on Ebookers. Will be a pleasure to welcome you back very soon and best regards.

5 out of 5
George at reception was the most welcoming arrival I have experienced.

Posted by on 9 Oct 2019

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Comment from Hotel Management

11 Oct 2019 by Jacqueline Petit, Guest Service

Dear Guests, Thank you very much for choosing Hotel IPV Palace & SPA and for your excellent review on Hotels.com. Will be a pleasure to welcome you back very soon and best regards.

5 out of 5
Friendly service good food. Seats saved on the beach daily.

Posted by on 29 Jul 2019

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Comment from Hotel Management

30 Jul 2019 by Jacqueline Petit, Guest Service

Dear Guests, Thank you very much for choosing Hotel IPV Palace & SPA and for your excellent review on Ebookers. Will be a pleasure to welcome you back very soon and best regards.

5 out of 5

Posted by on 29 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Jacqueline Petit, Guest Service

Dear Guests, Thank you very much for choosing Hotel IPV Palace & SPA and for your excellent review on Ebookers. Will be a pleasure to welcome you back very soon and best regards.

4 out of 5
Excellent experience as usual! Food excellent. Staff lovely very helpful.

Posted by on 24 May 2018

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Comment from Hotel Management

29 Jun 2018 by Jacqueline Petit, Guest Service

Dear Guests, Thank you very much for staying at Hotel IPV Palace & SPA and for your review on Ebookers. We hope to welcome you back very soon and best regards,

3 out of 5

Nice modern hotel in the beach

Don’t go all inclusive !! The last three times I stayed here the food was always lukewarm . This time I chose to go out to different restaurants for my evening meal. They charged € 15.00 to use the spa & sauna !! That’s per hour !! How can you relax and watch the clock at the same time.

Posted by , from england on 27 Nov 2017

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Comment from Hotel Management

2 Dec 2017 by Jacqueline Petit, Guest Service

Dear Mr Barry, Thank you very much for staying at Hotel IPV Palace & SPA and for your review on Expedia.com. Regarding your comments, we would like to inform you that our Hotel do not offer all inclusive to our customers. We are sorry if our Restaurant did not met your expectations. We offer a wide variety of dishes prepared with high quality products, show cooking, a great selection of fresh fish and meat, mediterranean dishes and many other range of products. About our SPA, the “INITIVM” Hydrothermal circuit offers dynamic indoor pool with different therapeutic jets, Jacuzzi, Sauna, Turkish bath and relaxation area. We appreciate the time spent on your feedback and hope to welcome you back very soon. Best regards,

5 out of 5

Super hotel, very comfortable. Lovely staff. Ideal

Super hotel, very comfortable, Lovely staff who cannot do enough for their guests. Convenient location adjacent to beach and Paseo Maritim at quieter end of resort but within easy walking distance of the huge shopping complex.

Posted by , from Liverpool on 14 Oct 2017

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1 out of 5

Poor customer relations

Pros: Special mention of Simone, the receptionist. A very likeable helpful lady - unlike her male colleagues.
Cons: We have tried repeatedly to speak to the Manager and been ignored. Customer relations could be improved.
Location: On the beach, pleasant location, castle to visit nearby and town of Fuengirola
Our experience of this hotel was very pleasant until the last 2 days. We had problems with our toilet, too long a story to go in to here but suffice to say we had to go to the spa to shower, had to flush the toilet by hand, had a flooded floor and their plumber was utterly useless. We missed going out one evening with friends because of this, some of my clothes were ruined, and when we asked for some compensation as a gesture of goodwill for all the aggravation we'd had, it was refused. We had a bill to pay of 195Euros. We offered to split this with them. But no. They were adamant they wanted the whole amount. When I said I would be putting a poor review online about this hotel, the receptionists attitude changed. He told us we would not be charged. Imagine my dismay when checking my credit card statement this morning, despite what the receptionist said, I see they have taken the money. All I have as proof unfortunately is his words. Nothing in writing. This hotel obviously doesn't care about getting a bad review and is apparently quite happy to treat its clients with contempt. They have in effect taken my money without my consent. I've spoken to my credit card company about this but unfortunately there is nothing they can do as we have stayed at the hotel. I would have stayed at this hotel again because other than this issue, it is a pleasant place to stay. However, I feel they should be ashamed of themselves for the way they have treated us. So, be warned.

Posted by , from London on 27 Sep 2017

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Comment from Hotel Management

9 Oct 2017 by Jacqueline Petit, Guest Service

Dear Lynne S, Thank you very much for your review on Expedia. Regarding your comments, we would like to point out: firstly, about the attached photografh to your comment, this happened as a result of an accident suffered by you, as a consecuence of a cistern failure that occurred in your room during the night, so our maintenance service could not attend. Secondly, in no case was it necessary the use of the SPA for showering because this failure affected only your cistern and not the bath. The next day our Plumber tried to solve the incidence but the access to the room was limited, being requested to exit the room before finishing (replacing the lid of the cistern). Our Housekeeping team was there and left the bathroom in optimal conditions for its use. None of your personal belongings were reported as damaged. As you indicated, on Check-out your threatened our team with a bad report on internet, with very bad manners, refusing to pay the outstanding bill, and so it was. In our establishment we do not tolerate lacks of respect towards our team and neither do we considerate this incidence as a reason for compensation, we offered you to change the room but you didn't wish to take our offer. Thank you very much for the time spent on your review and kind regards,

4 out of 5
Hotel room was fine, although twin beds not double. Pool excellent. Staff excellent, hard working and helpful apart from one at the poolside bar who was extremely rude on two occasions and was reported. Food generally good but expensive. £5 for bowl of chips and £14 for a small paella!!! Bit of a trek into town in the heat. But, overall a good relaxing weeks holiday.

Posted by , from London on 22 Sep 2017

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4 out of 5

Not Impressed

Pros: Comforable beds and pool was lovely
Cons: Friendly staff and courtesy bus to Fuengirola Harbour
Location: Bad and nothing
Hotel was grand to look at but rooms were pretty basic. Found the staff to be impersonal except for a few. The only staff i found to be friendly and chatty was one in the restaurant, (the one who took your room number when you entered) and the entertainments staff. Every night we had a half hours walk to get into Fuengirola as the hotel is set away from the center. It cost us 10 euros every night in a taxi to get back to the hotel. When i mentioned to the receptionist that a courtesy bus to the center would be nice she frowned at me and didn't answer. Would not stay here again.

Posted by , from N. Ireland on 24 Aug 2017

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Property Features

Hotel IPV Palace & Spa offers its guests an outdoor pool, a fitness centre, and a kids' pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. Event space at this hotel measures 15263 square feet (1418 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel IPV Palace & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Fuengirola hotel is smoke free.

  • 285 guestrooms or units
  • 5 levels
  • 4 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 15263 sq ft of conference space
  • 1418 sq. m of conference space
  • Built in 2004
  • Bar by the pool
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Malaga (AGP) (28.4 km / 17.6 mi)
  • Train station: Fuengirola Station (4.5 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel IPV Palace & Spa offers 285 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. 32-inch LED televisions come with digital channels. Bathrooms include a bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Dona Lola – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Beach Club – This restaurant specialises in Mediterranean cuisine. Open selected days.

La Alacena – This restaurant serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Drinks are not included in Half Board and Full Board rate plans.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges EUR 15 per person, per hour to access the spa facilities.

This property's dress code requires that gentlemen wear long trousers at dinner.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property Registry Number – H/MA/01748
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Airport shuttle fee: EUR 38.00 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 38.00 (one-way)
  • Self-parking fee: EUR 11 per day
  • Late check-out fee: EUR 70.00 (subject to availability)
  • In-room safe fee: EUR 2.40 per day
  • Facilities fee: EUR 15.00 per person and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel IPV Palace
  • Hotel IPV Palace Fuengirola
  • IPV Palace
  • IPV Palace Fuengirola
  • Hotel Beatriz Fuengirola
  • Ipv Beatriz Palace Hotel Fuengirola
  • Hotel IPV Beatriz Palace Fuengirola
  • Hotel IPV Beatriz Palace
  • IPV Beatriz Palace Fuengirola
  • IPV Beatriz Palace
  • Ipv Beatriz Palace Hotel And Spa
  • Beatriz Palace Fuengirola
  • Beatriz Palace Spa
  • Beatriz Palace Hotel
  • Hotel IPV Palace & Spa Fuengirola, Costa Del Sol, Spain
  • Hotel IPV Palace & Spa Fuengirola Costa Del Sol Spain
  • Hotel IPV Palace Spa
  • Hotel IPV Beatriz Palace Spa
  • Hotel IPV Palace & Spa Hotel
  • Hotel IPV Palace & Spa Fuengirola
  • Hotel IPV Palace & Spa Hotel Fuengirola

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hotel IPV Palace & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.