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4.3 out of 5

"Excellent location. Central for everything but remarkably quiet. Spotlessly clean. Great service " More

By a verified traveller on Sun 10 Nov 2019

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Studio, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£96* Per night/room 31 Oct - 1 Nov

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hotel Porto Santa Maria. During your stay, you're just a quick walk from Funchal-Monte Teleferico. Features include free WiFi in public areas, plus an indoor pool and a restaurant. Built in 2000, this 4-star hotel has 146 rooms over 4 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, Smart TVs and fridges
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Amenities include a meeting room, conference space and laundry facilities
  • On-site recreation includes a fitness centre and a sauna
  • Guests have great things to say about the location and the breakfast
  • 12 minutes by foot from Funchal Marina and a 3-minute drive from CR7 Museum
  • Airport shuttle service available for a fee

Hotel Porto Santa Maria ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Porto Santa Maria

Everyone (5) Couples (3) Other (1) Friends (1)
5 out of 5
Excellent location. Central for everything but remarkably quiet. Spotlessly clean. Great service

Posted by on 10 Nov 2019

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Comment from Hotel Management

19 Nov 2019 by Bacanhim

Good afternoon, Thank you for your comments and we hope to be able to see you again in the near future. Regards, Carla

4 out of 5

Posted by on 22 Jul 2020

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Comment from Hotel Management

8 Sep 2020 by Bacanhim

Thank you Regards Carla

4 out of 5
Leider hat das check-in nicht geklappt. Obwohl wir schon vorher bei ihnen waren, mussten wir ein Anmeldeformular ausfüllen. Die Zimmer-Karten haben nicht funktioniert und wir mussten an der Reception neue machen lassen. Sonst alles tip top

Posted by on 14 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Carla Bacanhim

Sehr geehrter Gast, wir möchten uns hiermit dafür bedanken, dass Sie Ihre Meinung über unser Hotel mit uns geteilt haben. Wir bedauern zu hören, dass wir nicht in der Lage waren, Ihre Erwartungen zu erfüllen. Was die von Ihnen angesprochenen Punkte betrifft, werden wir alles unternehmen, um uns in dieser Hinsicht zu verbessern. Noch einmal unser herzlichstes Dankeschön. Carla

5 out of 5

Posted by on 11 Nov 2018

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Comment from Hotel Management

7 Dec 2018 by Carla Bacanhim

Thank You Carla

4 out of 5
Zwei Wochen Ferien mit ruhiger und freundlicher Bedienung,Betreuung ideal. Anlage vom Pool und Wirlpool gut.Hilfsbereit bei Exkursion

Posted by on 1 Apr 2018

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5 out of 5

Schönes Hotel an bester Lage.

Freundliches Personal, schöne Poolanlage mit vielen Liegstühlen, Hotel ist direkt an der Altstadt gelegen.

Posted by , from Schweiz on 15 Oct 2017

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Comment from Hotel Management

18 Oct 2017 by Bacanhim

Wir möchten uns dafür bedanken, dass Sie sich für uns entschieden haben und bereit dazu waren, Ihre Meinung über Ihren Aufenthalt bei PortoBay mit uns zu teilen! Vielen Dank! Carla

4 out of 5

Hotel direkt in der Altstadt

Altmodisch eingerichtetes Hotel. Zimmer gut und sauber. Frühstücksbüffet reichhaltig. Leider Kaffee aus der Thermoskanne und Saft aus dem Automaten. Pool hat reichlich Chlor. Publikum älteren Semesters, Abendunterhaltungen auf diese Altersgruppe abgestimmt.

Posted by , from Zürich, Schweiz on 21 Jul 2017

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Comment from Hotel Management

4 Aug 2017 by Bacanhim

Sehr geehrter Gast Es ist sehr wichtig für uns, Ihr Feedback zu erhalten. Wir bedanken uns für Ihre Kommentare und freuen uns schon auf Ihren nächsten Besuch in einem unserer Hotels. Mit freundlichen Grüßen Carla

5 out of 5

tres bon hotel

hotel bien situé,personnel tres sympas,petit dejeuner copieux,bref tous correcte pour passer un bon moment

Posted by on 24 Mar 2014

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3 out of 5

Durchschnitt kann auch gut sein.

Grenzerfahrung in einem "jüngeren" Altersheim. Kein Wunder können die Türen so laut zuknallen...

Posted by on 11 Feb 2014

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4 out of 5

Zentrale Lage

Zentrale Lage, paar Meter zur Altstadt,Gondelbahn Monte.Schöne Zimmer mit Kochgelegenheit.Kein Hotelkomplex man fühlt sich wohl.

Posted by on 28 Aug 2013

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Property Features

Hotel Porto Santa Maria offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 839 square feet (78 square metres) and includes conference rooms. Spa services, a terrace, and multilingual staff are also featured at the eco-friendly Hotel Porto Santa Maria. An airport shuttle (available 24 hours) is available for a fee. This 4-star Funchal hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • 839 sq ft of conference space
  • 78 sq. m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Funchal (FNC-Cristiano Ronaldo) (17 km / 10.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Porto Santa Maria offers 146 forms of accommodation with a safe and complimentary bathrobes. Rooms open to balconies. Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Funchal hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Fridge
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily.

Arsenal – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Half Board rate plans do not include drinks.

Guests booked in Half Board rates on December 25 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in Half Board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Drinks are not included in rate plans that include meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • No cots (infant beds) available
  • Property Registry Number – 6705
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 16
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 31.50 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Porto Santa Maria
  • Hotel Porto Santa Maria Funchal
  • Hotel Santa Maria Porto
  • Porto Maria
  • Porto Santa
  • Porto Santa Maria
  • Porto Santa Maria Funchal
  • Porto Santa Maria Hotel
  • Santa Maria Porto
  • Santa Porto
  • Porto Santa Maria Hotel (Porto Bay) Madeira/Funchal
  • Hotel Porto Santa Maria Hotel
  • Hotel Porto Santa Maria Funchal
  • Hotel Porto Santa Maria Hotel Funchal

You should know

  • Hotel Porto Santa Maria offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.