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4.3 out of 5

"Classical high quality PESTANA Group style 5 stars Hotel, great location with full ocean view from public pools, great warm staff and amazing internat ... " More

By a verified traveller on Mon 17 Feb 2020

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Double or Twin Room (Land View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£158* Per night/room 6 Jul - 7 Jul

Double or Twin Room, Partial Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double or Twin Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Pestana Grand Premium Ocean Resort's great location. During your stay, you're just a quick walk from Formosa Beach. Features include free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • 5 minutes by car from Formosa Beach and 13 minutes from CR7 Museum
  • Airport shuttle service available for a fee

Pestana Grand Premium Ocean Resort ratings based on 56 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pestana Grand Premium Ocean Resort

Everyone (15) Couples (19) Family (6) Friends (5)
4 out of 5
Classical high quality PESTANA Group style 5 stars Hotel, great location with full ocean view from public pools, great warm staff and amazing international breakfast.

Posted by , from Lisboa on 17 Feb 2020

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Comment from Hotel Management

18 Feb 2020 by Santos

Dear Luís, Firstly we would like to thank you for sharing your experience with us. It is wonderful to know that you’ve found the Grand a 5 stars hotel in a great location. A sincere thank you for your thoughtful words and preference. It was our absolute pleasure taking care of you and we all look very much forward to welcome you back on a not too distant future at the Grand. Warm regards,

5 out of 5
Good standard rooms, friendly staff, nightly happy hour ! good breakfast. Regular shuttle bus into town. Several nearby restaurants of a good standard.

Posted by on 23 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by GRelations

Dear Guest, Thank you very much for your review and for choosing our hotel for your holidays in Madeira. It makes us happy to hear that everything was to your liking. We are happy to know that your found our staff friendly staff, good breakfast and the shuttle bus service was helpful. It was an absolute pleasure taking care of you! Our warmest regards, Andreína Aguiar Guest Relations | lti Holiday Manager

5 out of 5

Elegant Hotel to feel confortable

Pros: Elegance, breakfast buffet, happy hour with double portion of drinks. Quiet!
Cons: Details of cleanliness of the rooms
Location: 4-5 km on the west of Funchal centre, with some nice Shopping centres, beach, nice to walk.
Personalized questions and demands are treated very quickly and with a smile. The employees do everything to create a confortable feeling. Very tastefull Interieur and a very nice garden! Very complete and tastefull breakfast buffet.

Posted by , from Switzerland on 1 Oct 2017

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Comment from Hotel Management

13 Oct 2017 by Management

Dear guest, Thank you so much for your lovely review and for choosing Lti Pestana Grand as your hotel in Madeira Island. It was a pleasure having you with us and we hope to welcome you back. Our warm regards,

5 out of 5

Grand in every sense

Great hotel, fabulous location, warm service, breathtaking views. the breakfast is a highlight with free flowing sparkling wine! The gardens are lovely with lots of different type of flowers. The pools are clean. It truly is one of the best.

Posted by , from Berkshire on 9 Jun 2017

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Comment from Hotel Management

11 Jun 2017 by Management

Dear KKS, Thank you so much for your lovely review and for choosing Lti Pestana Grand as your hotel in Mandeira Island. It was a pleasure having you with us and we hope to welcome you back. Our warm regards, The management

4 out of 5
Nice hotel, but not worth 5 starts. Good 4 stars hotel. I would go again. Best things: the view, peaceful location with nearby great promenades with this amazing view, nice pool area and little garden.

Posted by on 15 Jan 2017

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Comment from Hotel Management

24 Jan 2017 by Santos

Dear Guest, First of all, we would like to thank you for choosing our hotel for your holidays in Madeira : “The world´s leading island destination 2016”.We regret that we were not able to fully meet your expectations and present our most sincere apologies for it, as our main objective is to exceed our guests expectations and provide a memorable stay.We sincerely hope to welcome you again in a near future, until then please receive our kindest regards. The Hotel Management

5 out of 5

Posted by on 13 Dec 2021

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1 out of 5

Posted by on 24 Mar 2020

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5 out of 5
Wir haben nichts zu bemängeln. Doch es ist eher für ältere Leute ausgerichtet.

Posted by on 18 Oct 2019

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Comment from Hotel Management

1 Dec 2019 by Santos

Dear Guest, Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Das Wohl unserer Gäste liegt uns am Herzen und Ihr Feedback ist sehr wertvoll für uns. Liebe Grüsse aus Madeira!

3 out of 5
SPA ist nicht zu empfehlen, unprofessionel und extrem teuer, musste nach Manicure und Pedicure meine nägel nachfeilen und den Nagellack entfernen. Das für €150!

Posted by on 23 Sep 2019

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4 out of 5
Besinders hat uns die Lage des Hotels gefallen -direkt an der Promenade und wunderschöne Aussicht ins Garten und ans Meer. Funchal ist auch nur nach einem Spaziergang (ca. 20 - 30 Min. zu Fuss) erreichbar.

Posted by , from Zürich on 8 Sep 2019

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About the Pestana Grand Premium Ocean Resort

Location 23 Rua da Ponta da Cruz, Funchal, 9000-103

Property Features

Pestana Grand Premium Ocean Resort offers its guests a kids' pool, an indoor pool, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and spa services are also featured at the luxury Pestana Grand Premium Ocean Resort. Free self parking is available. This 5-star Funchal hotel is smoke free.

  • 177 guestrooms or units
  • 7 levels
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Pestana Grand Premium Ocean Resort offers 177 accommodations with a safe and coffee/tea makers. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Pestana Grand Premium Ocean Resort has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Jet skiing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property Registry Number – 3975
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Hotel Names

  • LTI Pestana Grand
  • LTI Pestana Grand Ocean
  • LTI Pestana Grand Ocean Funchal
  • LTI Pestana Grand Ocean Resort Hotel
  • LTI Pestana Grand Ocean Resort Hotel Funchal
  • Pestana Grand
  • Pestana Grand Ocean
  • Pestana Grand Ocean Funchal
  • LTI Pestana Grand Ocean Resort Hotel
  • Pestana Grand Premium Ocean Resort Hotel
  • Pestana Grand Premium Ocean Resort Funchal
  • Pestana Grand Premium Ocean Resort Hotel Funchal
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.