12 Feb 2019 by Gilberto Gouveia
Dear Guest, Thank you very much for sharing your feedback regarding your recent stay at the Pestana Ocean Bay All Inclusive Hotel. We are delighted that we had the opportunity to be at your service and look forward to welcome at the Pestana Bay Hotel. Looking forward to welcoming you back, Sincerely, Gilberto Gouveia The hotel Management
25 Nov 2019 by Gilberto Gouveia
Liebe Gast, es war uns eine große Freude, Sie im Pestana Bay Ocean Aparthotel empfangen zu dürfen. Wir sind sehr stolz darauf, dass Sie einen unvergesslichen Aufenthalt in unserem Haus verbracht und Ihnen der Standort des Hotels sowie der Service unseres Teams besonders gefallen haben. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen,
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Pestana Ocean Bay Resort is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Pestana Ocean Bay Resort offers its guests a marina, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. WiFi is free in public spaces. A kids' pool, a fitness centre, and a sauna are also featured at the family-friendly Pestana Ocean Bay Resort. A free area shuttle within 5 km is available. Self parking is free. This 4-star Funchal aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Pestana Ocean Bay Resort offers 214 accommodations with a safe and a hairdryer. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Arlequim – This restaurant serves breakfast, lunch and dinner.
Arlequim – On-site pub.
Room service (during limited hours) is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.