30 Jan 2020 by Antonio Santos - Unit Manager
Dear Guest, Thank you very much for your feedback on your stay at our hotel. Your comments deserved our best attention. Kind Regards
25 Nov 2019 by Antonio Santos - Manager
Dear Guest, Thank you for the tme spent making this review. It is very important for us. Wee look forwards to welcome you in a near future at the pestana Palms Hotel. Kind Regards
29 Apr 2019 by António Santos - Unit Supervisor
Dear Guest, Thank you very much for the time spent making this review. It is very important for us. The whole Pestana Palms Team is very happy to know you enjoyed your stay with us. looking forward to have you with us in a near future I remain with Kind Regards,
8 Apr 2019 by António Santos - Unit Supervisor
Dear Guest, Thank you for having chosen the Pestana Palms Hotel for your stay in Funchal. Thank you as well for the time spent making this review. Kind Regards
Pestana Palms Ocean Aparthotel offers its guests an outdoor pool, a kids' pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Event space at this aparthotel measures 3400 square feet (316 square metres). An arcade/games room, multilingual staff, and concierge services are also featured at the family-friendly Pestana Palms Ocean Aparthotel. Limited free parking is available on a first-come, first-served basis. This 4-star Funchal aparthotel is smoke free.
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Pestana Palms Ocean Aparthotel offers 76 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Accommodation at this 4-star aparthotel has kitchenettes with kitchenware and utensils. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. 32-inch LCD televisions come with cable channels. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Pestana Palms Ocean Aparthotel has a restaurant on site.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests are asked to contact the property in advance with an estimated arrival time if arriving outside of normal check-in hours.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.