19 Feb 2020 by The Cliff Bay Team
Dear Guest, Thank you very much for choosing the Cliff Bay Hotel for your stay in Madeira We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We have taken good note of the need of a full lenght mirror missing in your room . We look forward to having you back again! Yours faithfully,
12 May 2022 by The Cliff Bay Team
Dear Guest, Thank you very much for your review. We look forward to seeing you soon here at The Cliff Bay. Regards,
25 Apr 2022 by The Cliff Bay Team
Guten Tag, wir möchten uns für Ihren Kommentar bedanken und hoffen, Sie schon bald wieder bei uns willkommen heißen zu dürfen. Mit freundlichen Grüßen
10 Dec 2021 by The Cliff Bay Team
Wir möchten uns dafür bedanken, dass Sie sich für uns entschieden haben und bereit dazu waren, Ihre Meinung über Ihren Aufenthalt bei PortoBay mit uns zu teilen! Vielen Dank!
16 May 2021 by The Cliff Bay Team
Dear Guest, Thank you for your review and comments. It was a great pleasure to welcome you to The Cliff Bay. We were pleased to hear that you had a pleasant stay at our hotel. We hope to see you again in Madeira. Regards,
The Cliff Bay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 646 square feet (60 square metres) and includes conference rooms. An outdoor pool, a kids' pool, and a hot tub are also featured at the luxury The Cliff Bay. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Funchal hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Cliff Bay offers 202 air-conditioned accommodations with minibars and a safe. 43-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, bidets and complimentary toiletries. This Funchal hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Il Gallo d'Oro – This restaurant specialises in international cuisine and serves breakfast and dinner. 2-star Michelin rating.
The Rose Garden – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
The Blue Lagoon – This beach restaurant specialises in international cuisine and only serves lunch. Open daily.
24-hour room service is available.
An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa at The Cliff Bay has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Half Board rate plans do not include drinks.
The Cliff Bay offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Drinks are not included in rate plans that include meals.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.