19 Feb 2020 by The Cliff Bay Team
Dear Guest, Thank you very much for choosing the Cliff Bay Hotel for your stay in Madeira We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We have taken good note of the need of a full lenght mirror missing in your room . We look forward to having you back again! Yours faithfully,
27 Dec 2019 by The Cliff Bay Team
Dear Guest Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time. We hope to enjoy your company soon at a PortoBay hotel.
30 Apr 2019 by The Cliff Bay Team
Sehr geehrter Gast, wir möchten uns für Ihren Kommentar bedanken und hoffen, Sie schon bald wieder bei uns willkommen heißen zu dürfen. Mit freundlichen Grüßen,
The Cliff Bay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available. You'll find a business centre on site. Event space at this hotel measures 646 square feet (60 square metres) and includes conference rooms. An outdoor pool, a kids' pool, and a hot tub are also featured at the luxury The Cliff Bay. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Funchal hotel is smoke free.
Available in all rooms: Free WiFi
Free self parking
The Cliff Bay offers 202 forms of air-conditioned accommodation with DVD players and minibars. Smart televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, bidets and complimentary toiletries. This Funchal hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast.
Il Gallo dOro – This restaurant specialises in international cuisine and serves breakfast and dinner. 2-star Michelin rating.
The Rose Garden – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
The Blue Lagoon – This beach restaurant specialises in international cuisine and only serves lunch. Open daily.
24-hour room service is available.
An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa at The Cliff Bay has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Half Board rate plans do not include drinks.
Front desk staff will greet guests on arrival.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks, will be available to guests.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Drinks are not included in rate plans that include meals.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.