"The place never lived up to it's billing. Services were wanting. Furniture was very much lacking(Bed,Coffee table,sinks and lavatories).General hygien ... " More
6 Jan 2022 by Fabien
Dear mamadou, Hello, and thank you for your detailed feedback on your stay. We will come back to all of these points. First of all, we would like to remind you that we are a so-called economy Hotel, we do not have any stars, so our services may seem less to you. Regarding hygiene, please note that we underwent our checks last month, and regarding the covid, our certification has been validated and renewed, moreover the certificate is displayed at the entrance of the establishment. 2 instead daily disinfection of all contact points. On the other hand we agree on the fact, that you should not be impacted by the nuisances of other customers. We are sorry about that. Please note that you can refer it to us at reception or by calling the emergency number. Sincerely, Fabien.
25 Aug 2018 by Sylvie
Dear Customer, Thank you for taking the time to leave us your opinion, we inform you that our hotel is open from 6:30 to 11am in the morning and from 17h to 21h in the evening why you have not found any employees on your departure to 6h. Our rooms are available from 13:30 as you can stay until 11:30 / 12h, the time for our teams to do the cleaning. The supplement for the early check in is requested to make you benefit from a room of your arrival (before 13:30), to be able to install you earlier. Hoping that our repônse is up to your expectations
21 Dec 2023 by FABIEN
Bonjour, Cher Severin.Nous sommes heureux de constater que votre séjour s'est bien déroulé et que notre travail a été à la hauteur de vos attentes.En espérant vous revoir pour une nouvelle halte.Cordialement, Fabien. H. Réceptionniste.
23 Oct 2022 by FABIEN
Chère Sophie,Merci de votre retour,Nous tenons à vous rappeler que notre établissement de 75 chambres, est au format économique, nos chambres sont standard. Nous sommes néanmoins content que notre gamme économique vous ai plu sur le plan tarifaire, c'est le meilleur rapport qualité prix dans le secteur genevois.
29 Jul 2021 by SYLVIE
Cher Client, Nous vous remercions de votre avis et d'avoir pris le temps de le partager. Nous sommes heureux que vous ayez appréciés votre séjour chez nous.Notre établissement est de gamme économique et les dimensions correspondent au standard sans étoile. Il est vrai qu'un peu plus d'espace serait le bienvenu, la cabine de toilette dans la chambre est un plus pour une meilleure hygiène. En vous remerciant a nouveau de votre visite, nous espérons vous retrouver lors d'une prochaine escale. Cordialement
19 Oct 2019 by sophie
Bonjour Chère Client, Nous vous remercions de votre excellente notation qui est une source de motivation importante pour l'ensemble de notre équipe et nous ne manquerons pas de partager votre avis. Nous sommes heureux que vous ayez appréciés votre séjour parmi nous et principalement notre accueil qui est une de nos priorités. Nous espérons vous retrouver lors d'un prochain passage Bien Cordialement
16 Jul 2019 by sophie
Bonjour Nous vous remercions d'avoir pris le temps et de noter. Nous aurions aimé savoir ce qu'il vous a déplu pour nous aider à nous améliorer Bonne journée
25 Oct 2018 by Denis
Bonjour cher Client, Nous vous remercions d'avoir pris le temps de donner votre avis sur votre expérience dans notre hôtel. Etant dans une démarche qualité, chaque commentaire est l'occasion pour nous de nous améliorer. Espérant vous revoir dans notre hôtel ou dans chaîne d'hôtels. Cordialement
20 Jan 2018 by Johanna H.
Cher client, Nous vous remercions pour votre commentaire et espérons vous revoir prochainement parmi nous ! Cordialement
As a guest of Kyriad Direct Annemasse - Genève, you'll find a terrace, vending machine, and multilingual staff. WiFi is free in public spaces. Kyriad Direct Annemasse - Genève also features a garden and express check-in. Limited free parking is available on a first-come, first-served basis. This Gaillard hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Kyriad Direct Annemasse - Genève offers 74 accommodations with free toiletries and blackout curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.
For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open during the following times:
Reception hours begin at 6:30 AM Monday-Friday.
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
