23 Nov 2018 by Management of Galavilla
Dear Mr. Roger, Greetings from Galavilla Boutique Hotel & Spa...! Thank you for the stay at Galavilla. We are very sad to see that review you have mentioned regarding lost money from the safe locker. At the time of checkout, you have been opened the safe locker with your own password. That's mean if anyone has stolen some money from the locker, how they can close the locker with entering your password. Also, it will technically not possible. Because you are the only person who knows your password. We are always considering guest satisfaction and every time gives a high standard of service to our valuable guests Thank you,
Galavilla Boutique Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A kids' pool, spa services, and a library are also featured at the business-friendly Galavilla Boutique Hotel & Spa. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Galavilla Boutique Hotel & Spa offers 10 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Guests are served a free continental breakfast daily from 7:30 AM to 10 AM. The hotel hosts a free manager's reception daily.
Gala – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials and body scrubs. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Public bath/onsen services include an outdoor public bath.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
