"Difficult to believe the hotel is only 3 yrs old, the build quality is terrible. The general cleanliness was not up to standard. We had two of the mor ... " More
25 Dec 2019 by Yazmi
Dear Valued Guest, Thank you for your review on our Expedia. We are sincerely sorry for the inconvenience caused during your stay and we have already addressed it with our housekeeping team. Please accept our sincere apologies and allow us to showcase our improved services in the future. Best Regards, Team Amari Galle
11 Apr 2018 by Asanka
Thank you for the feedback given and we will work hard to fix those ares
31 Oct 2018 by Amari Galle - Executive - Administration
Dear Valued Guest, Thank you so much for your rating and your review. We are pleased that you had a great time with us at Amari Galle. Thank you for admiring the beauty of the hotel. We are pleased that you had a good time by the pool and at our Bommu rooftop bar. Whilst thanking you for your review, we are eagerly looking forward to the pleasure of welcoming you back. Best Regards, Team Amari Galle
Amari Galle offers its guests an outdoor pool, a fitness centre, and a kids' pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Spa services, a terrace, and a free kid's club are also featured at the luxury Amari Galle. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Valet parking is free. This 5-star Galle hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Amari Galle offers 172 forms of accommodation with minibars and a safe. Rooms open to balconies or patios. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets. This Galle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine.
On-site venue No. 2 – This bar specialises in international cuisine. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
Guests are required to complete health declarations (PCR screenings for COVID-19) during their stay. Guests are screened on arrival, followed by a second screening 5-7 days later; guests staying 7 nights or more are screened a third time. Guests staying up to 7 nights must pay for 2 PCR tests. Guests staying 8 nights or more must pay for 3 PCR tests. Screening fees are mandatory and must be paid to the property prior to arrival. Children age 11 and younger are exempt.
Payment for PCR screenings and COVID-19 insurance must be paid in full at the time of making the hotel booking. These fees are nonrefundable.
This property offers airport transfers in secure vehicles to and from Bandaranaike International Airport (CMB) and Mattala Rajapaksa Hambantota Airport (HRI). Airport transfers, transfers from another Level 1 hotel to Amari Galle, and excursions to approved places of interest must be pre-purchased immediately after booking.
This property is a certified Sri Lanka Tourism Level 1 hotel.
Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Onyx Clean (Onyx Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
This property advises that they will automatically enroll guests into the Mandatory Inbound Visitor's Insurance Scheme (MIVIS). The mandatory additional fee comprises the cost of the 30-day health insurance premium.
The mandatory administration fee covers the PCR screening for COVID-19 fee for stays of 1-7 nights. The screening fee is USD 120 per person for stays of 8 nights or more.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
