"No USB outlets. Short staff in the bar area. Noise from air con machines outside " More
7 Jan 2020 by l
Dear Guest, Thank you so much for your 4/5 score. I am very happy that you enjoyed many aspects of your visit. Thank you for staying with us and I hope that we will have the pleasure of welcoming you back to us again in the near future. Happy New Year to you and yours. Louise Pettit Guest Relations Manager.
7 Jan 2020 by l
Dear Guest, Thank you so much for your 5/5 score. I am delighted that you were fully satisfied with your recent stay. Thank you for staying with us and I hope that we will have the pleasure of welcoming you back to us again in the near future. Happy New Year to you and yours. Louise Pettit Guest Relations Manager.
1 Jan 2020 by l
Dear Guest, Thank you for your 4/5 score, I am very happy you enjoyed your overall stay. I hope that you will visit us again very soon. Thank you for staying with us. Kindest regards, Louise Pettit Guest Relations Manager
20 Sep 2019 by l
Dear Guest, Thank you for your 5/5 rating following your recent very positive experience while staying with us. I am delighted that you enjoyed every aspect of your visit based on your perfect score. I hope we will have the pleasure of looking after your again in the near future. Thank you for staying with us. Kindest regards, Louise Pettit Guest Relations Manager
22 Jul 2019 by l
Dear Guest, I appreciate you taking the time to share your experience and I am delighted that there were many aspects of your visit that were to your full satisfaction. It is always lovely to read that our Team provided our Guests with a Super Friendly service and that you enjoyed your dining experience and our live enterainment in the bar. I am sorry that you found the room stuffy, we could have provided your room with a fan, had we known. We do not have iron or iron boards in all of our rooms, however, they are available on request, which is mentioned in our in room Guest Information. I hope that should you visit Galway again you will consider staying with us and thank you for staying. Kindest regards, Louise Pettit Guest Relations Manager
13 Jul 2019 by l
Dear Guest, Thank you for your 4/5 rating. I am very happy that you enjoyed many aspects of your stay. I am sorry that you found the room too far away and humid. We would have tried to allocated you a room near reception if you had let us know and we will gladly provide a fan to the room on requests, as like many Irish hotels, usually there is no need for air -conditioning with our climate. There is also a maintenance team in the Hotel, who would have gladly addressed the issue with your fan during your visit. I hope that you will consider returning to us again on your next trip to Galway. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager
23 Jan 2019 by l
Dear Guest, I appreicate that you took the time to share your experience. I am very happy that you enjoyed so many aspects of your visit. As our Buffet Breakfast is so popular there are certain times during the morning that are busier for breakfast and there can be queues. However, we make every effort to ensure that our Guests are greeted and seating as quickly as possible. I hope that we will have the pleasure of looking after you again on your next trip to Galway. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager
20 Oct 2018 by l
Dear H, Thank you for your review and for sharing your experience. I am happy to know that based on your score of 3/5, that there were many aspects of your stay that you enjoyed, however, I am very sorry that you were unhappy with your room service pizza. It is a pity I did not have the opportunity to speak with you in person during your stay or prior to your departure regarding your dissatisfaction. I wish to assure you that all the ingredients used in our Pizza preparation is fresh and that your experience would not be the usual of our Guests. Thank you for choosing to stay with us and I hope that you will consider returning to us on your next visit to Galway. Kindest regards, Louise Pettit Guest Relations Manager
14 Apr 2018 by Louise Pettit
Dear Wendi, Thank you for your feedback, we are always grateful to hear from our Guests regarding their experience. I am sorry that your children's experience at the Kids Club was as you describe. Their experience would certainly be the exception and not the rule as the Friendly Fellows Team consistently receive the highest praise from our Guests, especially from our younger guests. The children movie does not start until 8.30pm, and prior to that there are a number 30 to 45 minutes activities for the children to enjoy, including free play time where the children can play what they like. As when attending the regular cinema, in order to every child to enjoy the movie experience on the big screen, children are asked very nicely to keep the talking to a minimum. There are family packages available that have entry to the Kids Club included. Again I am sorry that you found the bed in your room too hard. Our Hotel would be considered one of the most competitively priced within all the city. Thank you for staying with us and we hope that you and your family will visit consider stay with us again. Kindest regards, Louise Pettit Guest Relations Manager
The property is closed between 22 December and 27 December.
The Connacht Hotel offers its guests 4 indoor swimming pools, a 24-hour health club, a sauna, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 9 meeting rooms available. A library, a terrace, and a BBQ are also featured at the family-friendly The Connacht Hotel. Self parking is free. This 3-star Galway hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Free self parking
The Connacht Hotel offers 358 accommodations with laptop-compatible safes and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Ruebens Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
4 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 3 stars.
