27 Oct 2020 by Gloria G, Ufficio Marketing
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig. Wir bemühen uns stets unsere Leistungen zu verbessern und der Beitrag unserer Gäste ist entscheidend. Wir hoffen sehr, Sie hier in unserem Hotel als Gast bald wieder willkommen zu heißen. Herzliche Grüße, Gloria G, Ufficio Marketing
27 Oct 2020 by Gloria G, Ufficio Marketing
Hallo vom Poiano Resort und vielen Dank für das positive Feedback. Wir hoffen, Sie bald wieder bedienen zu können.
11 Jul 2019 by Sara D., Ufficio Marketing
Dear Guest, thank you for your positive feedback. Best regards,
The property is closed between 7 November and 24 March.
Poiano Resort Apartments offers its guests a full-service spa, outdoor tennis courts, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. You'll find a business centre on site. A kids' pool, a seasonal outdoor pool, and a fitness centre are also featured at the family-friendly Poiano Resort Apartments. A free area shuttle within 3 kilometers is available. Self parking is free. Smoking is allowed in designated areas at this Garda apartment.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Poiano Resort Apartments offers 160 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to furnished balconies or patios. This accommodation is furnished with twin sofa beds. Flat-screen televisions come with satellite channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and bidets. This Garda apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.
Poiano Ristorante – Overlooking the pool and garden, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Bar Poiano – On-site bar. Open daily.
Gazebo Pool Bar – This bar is located by the pool. Open daily.
Room service (during limited hours) is available.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.
Guests aged under 18 years old are not allowed in the health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Poiano Resort Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.