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4.3 out of 5

"Its a massive welcoming hotel. There was nothing i didnt like. " More

By a verified traveller on Wed 19 Feb 2020

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Hotel Description

Our customers tell us they can't get enough of Sofitel London Gatwick's proximity to the airport. During your stay, you'll be connected to the airport and close to Manor Royal Business Park. Free WiFi in public areas, a free round-trip airport shuttle and 2 restaurants are available. Built in 1990, this 4-star hotel has 518 rooms over 8 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi and wired Internet
  • Enjoy Modern European cuisine at La Brasserie, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 2.5 mi (4 km) from Manor Royal Business Park and 9.5 mi (15.3 km) from K2 Crawley Leisure Center
  • Free airport shuttle service

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Room, 1 Queen Bed, View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Room, 1 Queen Bed (Lounge Access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sofitel London Gatwick ratings based on 37 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel London Gatwick

Everyone (18) Couples (8) Business (6) Family (4)
4 out of 5

Posted by on 26 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Guest Relations Team

Bonjour! Thank you so much for your score. We will be looking froward to welcoming you back. Our best regards,

5 out of 5
Its a massive welcoming hotel. There was nothing i didnt like.

Posted by on 19 Feb 2020

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Comment from Hotel Management

23 Feb 2020 by Guest Relations Team

Bonjour, Thank you so much for your top score. I will be looking forward to welcoming you back soon. My Best Regards,

4 out of 5
Convenient for airport! Quick check out. Quiet! No fuss

Posted by on 11 Jan 2020

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Comment from Hotel Management

14 Jan 2020 by Guest Experience Manager

Bonjour! Thank you o much for your score and lovely review. I will be looking forward to welcome you back to Sofitel London Gatwick. My best regards, Gabriela Libanio

4 out of 5
Comfortable room. Great lounge bar with good food. Check in was incredibly slow... in a queue for approx 15 minutes.

Posted by on 25 Oct 2019

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Comment from Hotel Management

27 Oct 2019 by Guest Relations Team

Bonjour! Thank you so much for your lovely comments of the room and lounge and we apologise for the slow check in. Please do check in online for your next stay. We hope to welcome you back very soon.

5 out of 5
Very nice hotel have been a few times and will definitely come again

Posted by on 22 Jun 2019

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Comment from Hotel Management

25 Jun 2019 by Guest Experience Manager

Bonjour! Thank you so much for the amazing top score and lovely review. I hope to welcoming you back to our hotel very soon. My best regards, Gabriela Libanio

5 out of 5
Stayed here before, and always find the high standards remain the same. Particularly appreciate the unexpected discount on meals & drink during our stay this time.

Posted by on 16 May 2019

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Comment from Hotel Management

17 May 2019 by Guest Relations Manager

Wow thank you so much for your amazing review and top score. I will be looking forward to personally welcomes you back. Best regards, Guest Relations Team

5 out of 5

Posted by on 20 Apr 2019

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4 out of 5

Posted by on 22 Mar 2019

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4 out of 5
The room was very good. Restaurants were crowded. Drinks are expensive

Posted by on 19 Feb 2019

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5 out of 5
Exactly to the airport, very friendly staff .

Posted by on 17 Feb 2019

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Renovations + Closures

This property is closed from 27 March 2020 to 3 July 2020 (dates subject to change).

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 13 meeting rooms available. A 24-hour fitness centre, spa services, and tour or ticket assistance are also featured at the eco-friendly Sofitel London Gatwick. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Gatwick hotel is smoke free.

  • 1 building
  • 518 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1990
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Horley Station (2.6 km / 1.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sofitel London Gatwick offers 518 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

La Brasserie – This restaurant specialises in Modern European cuisine.

Vanda Oriental Restaurant – This restaurant specialises in Asian cuisine. Open daily.

Urban Cafe – On-site bistro. Open daily.

La Terrace Bar – On-site bar. Open daily.

Le Ceil Bar – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19.00 per person (approximately)
  • Self-parking fee: GBP 22.50 per day
  • Extended parking fee: GBP 22.50 per day
  • Early check-in fee: GBP 47.00 (subject to availability)
  • Late check-out fee: GBP 47.00 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Gatwick London
  • Sofitel Hotel Gatwick London
  • Sofitel London Gatwick
  • Crawley Sofitel
  • Gatwick Hotel Sofitel
  • Sofitel Crawley
  • Sofitel Hotel Crawley
  • Sofitel Hotel London Gatwick
  • Sofitel London Gatwick Hotel Crawley
  • Sofitel London Gatwick Hotel
  • Gatwick London Sofitel
  • Sofitel London Gatwick Hotel
  • Sofitel London Gatwick Gatwick
  • Sofitel London Gatwick Hotel Gatwick

You should know

  • Sofitel London Gatwick offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.