"Have stayed at this hotel previously and would have given 10/10 on that occasion. Unfortunately, Covid-19 prevented our travel plans and would have gl ... " More
28 Feb 2020 by Guest Relations Team
Bonjour! Thank you so much for your score. We will be looking froward to welcoming you back. Our best regards,
23 Feb 2020 by Guest Relations Team
Bonjour, Thank you so much for your top score. I will be looking forward to welcoming you back soon. My Best Regards,
14 Jan 2020 by Guest Experience Manager
Bonjour! Thank you o much for your score and lovely review. I will be looking forward to welcome you back to Sofitel London Gatwick. My best regards, Gabriela Libanio
27 Oct 2019 by Guest Relations Team
Bonjour! Thank you so much for your lovely comments of the room and lounge and we apologise for the slow check in. Please do check in online for your next stay. We hope to welcome you back very soon.
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 13 meeting rooms available. A 24-hour fitness centre, spa services, and tour or ticket assistance are also featured at the eco-friendly Sofitel London Gatwick. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Gatwick hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Self parking (surcharge)
Sofitel London Gatwick offers 518 air-conditioned accommodations with a safe and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Gatwick hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
La Brasserie – This restaurant specialises in Modern European cuisine.
Vanda Oriental Restaurant – This restaurant specialises in Asian cuisine. Open daily.
Urban Cafe – On-site bistro. Open daily.
La Terrace Bar – On-site bar. Open daily.
Le Ceil Bar – On-site bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sofitel London Gatwick offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
