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4.0 out of 5

"Have stayed at this hotel previously and would have given 10/10 on that occasion. Unfortunately, Covid-19 prevented our travel plans and would have gl ... " More

By a verified traveller on Mon 31 Aug 2020

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£172* Per night/room 14 Aug - 15 Aug

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Room, 1 Queen Bed, View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Room, 1 Queen Bed, Business Lounge Access (Lounge Access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Sofitel London Gatwick's proximity to the airport. During your stay, you'll be close to Manor Royal Business Park. Free WiFi in public areas, a free round-trip airport shuttle and 2 bars are available.

  • Free WiFi and wired Internet
  • Enjoy Modern European cuisine while dining at La Brasserie
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to the airport and the beds
  • 6 minutes by car from Manor Royal Business Park and 14 minutes from K2 Crawley Leisure Center
  • Free airport shuttle service

Sofitel London Gatwick ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel London Gatwick

Everyone (3) Family (1)
3 out of 5
Have stayed at this hotel previously and would have given 10/10 on that occasion. Unfortunately, Covid-19 prevented our travel plans and would have gladly accepted a credit note against a future stay over. Sadly ebookers didn’t offer this.

Posted by , from Scotland on 31 Aug 2020

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4 out of 5

Posted by on 26 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Guest Relations Team

Bonjour! Thank you so much for your score. We will be looking froward to welcoming you back. Our best regards,

5 out of 5
Its a massive welcoming hotel. There was nothing i didnt like.

Posted by on 19 Feb 2020

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Comment from Hotel Management

23 Feb 2020 by Guest Relations Team

Bonjour, Thank you so much for your top score. I will be looking forward to welcoming you back soon. My Best Regards,

4 out of 5
Convenient for airport! Quick check out. Quiet! No fuss

Posted by on 11 Jan 2020

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Comment from Hotel Management

14 Jan 2020 by Guest Experience Manager

Bonjour! Thank you o much for your score and lovely review. I will be looking forward to welcome you back to Sofitel London Gatwick. My best regards, Gabriela Libanio

4 out of 5
Comfortable room. Great lounge bar with good food. Check in was incredibly slow... in a queue for approx 15 minutes.

Posted by on 25 Oct 2019

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Comment from Hotel Management

27 Oct 2019 by Guest Relations Team

Bonjour! Thank you so much for your lovely comments of the room and lounge and we apologise for the slow check in. Please do check in online for your next stay. We hope to welcome you back very soon.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 13 meeting rooms available. A 24-hour fitness centre, spa services, and tour or ticket assistance are also featured at the eco-friendly Sofitel London Gatwick. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Gatwick hotel is smoke free.

  • 1 building
  • 518 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Built in 1990
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Horley Station (2.6 km / 1.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sofitel London Gatwick offers 518 air-conditioned accommodations with a safe and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Gatwick hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

La Brasserie – This restaurant specialises in Modern European cuisine.

Vanda Oriental Restaurant – This restaurant specialises in Asian cuisine. Open daily.

Urban Cafe – On-site bistro. Open daily.

La Terrace Bar – On-site bar. Open daily.

Le Ceil Bar – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sofitel London Gatwick offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sofitel London Gatwick

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19.00 per person (approximately)
  • Self-parking fee: GBP 22.50 per day
  • Extended parking fee: GBP 22.50 per day
  • Early check-in fee: GBP 47.00 (subject to availability)
  • Late check-out fee: GBP 47.00 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Gatwick London
  • Sofitel Hotel Gatwick London
  • Sofitel London Gatwick
  • Crawley Sofitel
  • Gatwick Hotel Sofitel
  • Sofitel Crawley
  • Sofitel Hotel Crawley
  • Sofitel Hotel London Gatwick
  • Sofitel London Gatwick Hotel Crawley
  • Sofitel London Gatwick Hotel
  • Gatwick London Sofitel
  • Sofitel London Gatwick Hotel
  • Sofitel London Gatwick Gatwick
  • Sofitel London Gatwick Hotel Gatwick

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.