29 Apr 2021 by Thierry Lavalley, General Manager
Dear Madame, Dear Sir, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you enjoyed our great location and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, be it on leisure or on business, I remain, Yours sincerely, Thierry Lavalley General Manager
13 Oct 2020 by Thierry Lavalley
Sehr geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, eine wundervolle Bewertung über Ihre Erfahrungen im Fairmont Grand Hotel Geneva zu schreiben. Ihre ausgezeichneten Kommentare zu unseren Zimmern und zum Frühstück werden sehr geschätzt. Ich werde dafür sorgen, dass jeder vom Fairmont Grand Hotel Geneva-Team Ihre freundlichen Worte hört. Wir hoffen, Sie bald wiederzusehen. Bis dahin wünsche ich Ihnen alles Gute. Dein, Thierry Lavalley Generaldirektor
The following facilities or services will be unavailable from January 10 2022 to March 26 2022 (dates subject to change):
The following facilities are closed seasonally each year. They will be closed from 10 September to 31 March:
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday, Monday and Tuesday:
Fairmont Grand Hotel Geneva offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 11582 square feet (1076 square metres) and includes conference rooms. A nightclub, a sauna, and a terrace are also featured at the luxury Fairmont Grand Hotel Geneva. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Geneva hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Fairmont Grand Hotel Geneva offers 412 forms of accommodation with iPads and minibars. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. This Geneva hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Il Vero – This restaurant only serves breakfast.
Le Grill – This steakhouse specialises in French cuisine. Open daily.
Lou One – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
FloorTwo Lounge – This bistro specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
FloorTwo Bar – On-site bar. Open selected days.
A complimentary food shopping service is offered and guests can order late-night fare from room service (during limited hours).
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa Valmont has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.