"First of all, the price of the room was good and the room was clean and spacious. But... a) Unfortunately the room did not match the pictures. b) The ... " More
9 Mar 2020 by Damien.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Regards, Damien
6 Aug 2019 by royal
Dear Guest, Thank you for the great feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Roberta P. Guest Services Manager
6 Aug 2019 by royal
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Roberta P. Guest Services Manager
10 Mar 2018 by Guest Relation
Dear Guest, Thank you for taking the time to share your comments regarding your recent stay with us on our website. Your feedback is crucial for us to achieve improvement in the quality of our service. We are glad to know you enjoyed our room and the comfort. As we do each week, we have followed-up on our Guest comments and yours helped motivate the Team in order to keep improving. Kind regards, Roberta Panfilio Guest Services
Hotel Royal offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Hotel Royal. Parking is available for a fee. This 4.5-star Geneva hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Hotel Royal offers 202 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Geneva hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Restaurant Le Bistro – This bistro specialises in French cuisine and serves breakfast, lunch and dinner.
Restaurant l'Aparté – This restaurant specialises in French cuisine. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include massages. The spa is equipped with Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses a grey water recycling system.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.
