"Wonderful! The staff is very friendly, I felt safe at all the times in regard of the pandemic and the cook and roomservice are nothing short but excel ... " More
8 May 2023 by David Collas General Manager Mandarin Oriental, Ge
Dear Rupert,Thank you for having taken the time to share your rating. We are deeply sorry to see that your experience did not live up to all your expectations.Best regards,
10 Jan 2022 by David Collas
Dear Giuseppe Emanuele, Many thanks for your great feedback which is always very important to us. We are delighted that you enjoyed the service and the quality of food. We are looking forward to welcoming you back in Geneva. Warm regards, David Collas General Manager Mandarin Oriental, Geneva
9 Apr 2021 by David Collas, Directeur Général
Cher hôte, Nous vous remercions sincèrement pour votre commentaire très encourageant. Je suis heureux de lire que vous ayez apprécié le service remarquable de nos équipes, le confort et l’ambiance de notre hôtel ainsi que son emplacement. Nous espérons avoir le plaisir de vous accueillir à nouveau dans un futur proche. Bien cordialement, David Collas Directeur Général Mandarin Oriental Genève
Mandarin Oriental, Geneva offers its guests a steam room, a 24-hour fitness centre, and complimentary bicycles. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2852 square feet (265 square metres) and includes conference space. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Mandarin Oriental, Geneva. For a fee, parking is available. This 5-star Geneva hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge
Self parking (surcharge) , Valet parking (surcharge)
Mandarin Oriental, Geneva offers 178 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. This Geneva hotel provides wireless Internet access for a surcharge. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Le Bistrot du Rhône – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
SACHI – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
MO Bar – This cocktail bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a steam room, a 24-hour fitness centre and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.
