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"The size of the rooms for two person is ideal and the quality and comfort of the bed was excellent " More

By a verified traveller on Thu 01 Aug 2019

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Hotel Description

The comfortable rooms at Novotel Geneve Centre get high marks from our customers. During your stay, you're just a quick walk from The Library In English. Features include free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 4-star hotel has 206 rooms over 7 floors. Each room includes amenities such as an LCD TV and a minibar.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi in some public areas
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and a playground
  • Guests speak favourably about the central location and the breakfast
  • Just a 1-minute drive from Paquis Baths and 6 minutes from Jet d'Eau Fountain
  • Pets welcome for a fee

Executive Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Superior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Novotel Geneve Centre ratings based on 15 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Geneve Centre

Everyone (7) Couples (3) Business (4) Family (1)
4 out of 5
The size of the rooms for two person is ideal and the quality and comfort of the bed was excellent

Posted by on 1 Aug 2019

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Comment from Hotel Management

1 Aug 2019 by Flavie (front office)

Dear Guest, Thankyou, we very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely,

5 out of 5
Within 5 minutes of cornavin main train station so perfectly located for that and very central to everyrhing. Quick check in and room was very spacious for 2/adults and 2/teens with 2 double beds, tea and coffee makig facilities in room. Swing out desk/writing bureau, large flat screen tv with many channels and some english channels too including bbc itv and cbbc etc. ,bathroom with bath complete with low rise shower head perfect height for washing hair in bath, full compliment of touletries, hairdryer,make up mirror,seperate shower cubicle, really good. Beds very comfortable, two seperate bucket chairs, chiller complete with drinks/snacks (extra cost) , clean mordern fixtures and furnishings. Attentive check in receptionist (Laurent) with clear information and guest cards. I have stayed in Geneva 4 times and this hotel represents best value for money in relation to amenaties,location and service

Posted by on 12 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Gregory V

Dear valued guest, Thank youf or sharing your positive experience. We look forward to welcoming you soon. Sincerely yours,

5 out of 5

Nice, clean and great hotel

Beyond my expectation to find that hotel is great with a medium price

Posted by , from Jakarta, Indonesia on 9 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Gregory V

Dear Dhni, Thank you for your positive and appreciated review. We look forward to welcoming you. Sincerely yours,

5 out of 5

business hotel in central geneva

The hotel is a well appointed, standard, business hotel located nearby the railway station and walking distance to the lake and main shopping areas/old town. Staff were friendly and helpful, the rooms comfortable and appeared recently refurbished. Good British TV channel selection too!

Posted by , from London on 15 Jan 2018

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Comment from Hotel Management

16 Jan 2018 by Luba (Front Office) P.O. Nicolas Goureau, GM

Dear Mark, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us. We’ve just replaced the TV in all the hotel rooms, so, now we got a big LCD screens and more than 130 international channels. So, we are very glad to receive your positive remark about it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Kind regards,

3 out of 5
We often stay in Novotels around Europe. This was worse than e.g. London Novotels. The facilities were fine but food quality was average for the price and the area around the hotel is a bit dodgy.

Posted by on 21 Feb 2017

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Comment from Hotel Management

2 Mar 2017 by Gregory

Thank you for sharing your comments and getting back to us. All our customer feedbacks are taken into account to improve our services. Our food and beverage team really make their best daily to give their best. We look forward to welcoming you soon. Sincerely yours

2 out of 5

unsatisfactory

1. not acces WI-FI in room; 2. one chair for twoo persons; 3. temperature in room below 19C

Posted by on 4 Jul 2013

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3 out of 5

Not a Four-Star

I had booked 3 weeks in advance for a Business trip, including a room booking for a colleague who, upon arrival late in the afternoon, had to accept being lodged in a kind of annex/living room extension on a bed-sofa, due to over-booking.... In short, he did not get the room I had booked for him. My room definitely needed a haul-over, with chinks on the walls, mould in the bathroom and a well worn-off carpet. For one night it was bearable, but I just don´t see how the 4 stars can be justified, more so that the lighting in general makes it look cheaper than it probably is. The Highlight though is the underground carpark - really adventurous and memorable.

Posted by on 19 Apr 2015

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3 out of 5

Below Par

The only mentionable experience about this Hotel is the Underground parking, with steep slopes, hairpin turns and an exceptionally low ceiling. I had reserved a double room for a colleague, who only received a transformed living room of a Suite (isolated for that purpose) with a bed-sofa and a mini bathroom, as the Hotel was fully booked despite a pre-paid (!)and timely Reservation. As a compensation, he was invited to make free use of the mini-bar, which only contained 4 bottles. My own room, just like the whole Hotel (gym for example) would require a serious renovation: The Corners were not really clean and there was plenty of mould in the bathroom. All in all nowhere near other ordinary 3* Business Hotels.

Posted by on 6 Apr 2015

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4 out of 5
das Hotel liegt sehr gut, leider etwas laut da viel Lärm

Posted by on 18 Nov 2019

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Comment from Hotel Management

20 Nov 2019 by Nordine

Dear Guest, Thank you very much for your review. We do apologize for the inconvenience about noise. We appreciate your feedback, and we hope to see you again soon!

3 out of 5
Sijainti oli hyvä, mutta hinta hotellin nykykuntoon nähden kallis. Henkilökunta toimi hitaasti pyyntöjemme osalta. Esimerkiksi huoneemme parvekkeen oven lukitus oli rikki ja pyytäessämme korjausta meille sanottiin, että "ei sieltä kukaan sisään tule".

Posted by on 24 Sep 2019

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Comment from Hotel Management

26 Sep 2019 by Gregory V Transalted by Google

Kiitos, että kerroit meille kokemuksestasi Novotel Genève Centerissä. Olen pahoillani siitä, että kokemuksesi ei vastannut odotuksiasi; antakaa minun ilmaista vilpittömän anteeksipyyntöni. Novotel pyrkii tarjoamaan erinomaisen palvelukokemuksen jokaiselle asiakkaalle; siksi palautteesi on meille erittäin tärkeää. Voit olla varma, että ryhdymme asianmukaisiin toimiin ongelman ratkaisemiseksi ja estämiseksi tulevaisuudessa. Arvostamme, että jaoit huolenaiheesi, ja toivomme, että annat meille mahdollisuuden palvella sinua paremmin lähitulevaisuudessa. Ystävällisin terveisin,

About the Novotel Geneve Centre

Location 19 Rue De Zurich, Geneva, GE 1201

Renovations + Closures

This property is closed until further notice.

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. Public spaces have free WiFi. Event space at this hotel measures 3111 square feet (289 square metres) and includes conference rooms. A 24-hour fitness centre, spa services, and tour or ticket assistance are also featured at the family-friendly Novotel Geneve Centre. For a fee, parking is available. This 4-star Geneva hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 7 levels
  • 3111 sq ft of conference space
  • 289 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (5.4 km / 3.3 mi)
  • Train station: Geneva Station (0.8 km / 0.5 mi)
  • Metro station: Mole Tram Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Geneve Centre offers 206 forms of air-conditioned accommodation with minibars and a safe. 26-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6 AM to 10:30 AM.

Gourmet Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 30 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: The onsite parking lot can accommodate vehicles under 5 feet, 5 inches (1 meter, 70 cm).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 29 per person (approximately)
  • Self-parking fee: CHF 30 per day
  • Pet fee: CHF 30 per pet, per night
  • Early check-in fee: CHF 65 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centre Geneve
  • Geneve Centre
  • Geneve Novotel
  • Geneve Novotel Centre
  • Novotel Centre Geneve
  • Novotel Geneve
  • Novotel Geneve Centre
  • Novotel Geneve Centre Geneva
  • Novotel Geneve Centre Hotel
  • Novotel Geneve Centre Hotel Geneva
  • Geneva Novotel
  • Novotel Geneva
  • Novotel Hotel Geneva
  • Novotel Hotel Geneve Centre
  • Novotel Geneve Centre Hotel
  • Novotel Geneve Centre Geneva
  • Novotel Geneve Centre Hotel Geneva

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.