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Hotel Description

The spacious rooms at Merchant Hotel get good marks from our customers. During your stay, you're just a quick walk from Camera Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant. This 3.5-star hotel has 93 rooms over 11 floors. Each room includes amenities such as free WiFi and a free stocked minibar.

  • Air-conditioned rooms with free minibar items, LCD TVs and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Winger & Diners
  • Amenities include free newspapers in the lobby, a meeting room and multilingual staff
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 4-minute walk from Camera Museum and 12 minutes on foot from KOMTAR

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£45* Per night/room 19 Oct - 20 Oct

Executive Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

41.0% of guests recommend out of 165 reviews

Excellent
Good
Average
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Terrible

Property Features

There's a restaurant on site. WiFi is free in public spaces. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Merchant Hotel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star George Town hotel.

  • 1 building
  • 93 guestrooms or units
  • 11 levels
  • Dining venue
  • 1 conference room
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Merchant Hotel offers 93 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include a bath and shower, a bidet, complimentary toiletries and a hairdryer. This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Winger & Diners – This restaurant specialises in local and international cuisine and only serves breakfast.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Merchant Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MYR 2.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Merchant Hotel Penang
  • Merchant Hotel
  • Merchant Penang
  • Merchant Hotel Penang/George Town
  • Merchant Hotel George Town
  • Merchant George Town
  • Merchant Hotel Hotel
  • Merchant Hotel George Town
  • Merchant Hotel Hotel George Town

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.