Due to COVID-19, this property’s food and beverage options may be limited.
The property will be renovating from 16 February 2022 to 30 August 2022 (completion date subject to change). The following areas are affected:
Alternative facilities will be available off-site during the renovation.
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Mercure Penang Beach offers its guests an outdoor pool and a fitness centre. There are 4 meeting rooms available. A terrace, tour or ticket assistance, and a picnic area are also featured at the eco-friendly Mercure Penang Beach. A complete renovation of Mercure Penang Beach was completed in October 2018. Smoking is allowed in designated areas at this 4-star George Town hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Parking (limited spaces)
Mercure Penang Beach offers 220 accommodations with laptop-compatible safes and complimentary bottles of water. 40-inch LED televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
The Ombak – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 17 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and temperature checks are available to guests. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 17 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.