"Good location Good stuff Comfortable and quite Prefect to honeymoon " More

By nayef on Thu 04 Dec 2014

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Hotel Description

Our customers tell us that they can't get enough of the overall property condition at PARKROYAL Penang Resort. During your stay, you're just a quick walk from Ferringgi Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This 4.5-star hotel has 309 rooms over 7 floors. Enjoy your stay with amenities like an LED TV and a safe in each room.

  • Air-conditioned rooms with 24-hour room service, LED TVs and free bottled water
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self-parking
  • For dining with ocean views, stop by Cinnamon Asian Kitchen , one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to hot stone massages at St Gregory
  • Services include free supervised kids' activities, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a playground
  • Guests have good things to say about the accommodation for the overall comfort and low noise level
  • Steps from Ferringgi Beach and 5 minutes by car from Penang Butterfly Farm

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£88* Per night/room 30 Sep - 1 Oct

Deluxe Sea Facing Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Family Room, 1 Bedroom, Balcony, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, 2 Bedrooms, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

PARKROYAL Penang Resort ratings based on 11 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for PARKROYAL Penang Resort

Everyone (1) Couples (4) Family (3) Other (1) Friends (1)
5 out of 5
Beautiful hotel, very clean, good breakfast options. Would recommend.

Posted by , from UK on 6 Mar 2019

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Comment from Hotel Management

29 Mar 2019 by Ed

Hi MT, Thank you for your recent stay and glad to know you had a great trip. I am pleased to know the team looked after you and we have met your expectations this time. Great to know you like our resort and breakfast served. Your positive comments really mean a lot to us and helps us strive to continuously improve to deliver excellent service. Thank you again for staying and recommending our resort. Kind regards. Ed Edward Kollmer General Manager

2 out of 5

Tired old hotel

Pros: Not a lot - might improve with renovations? Food on our first night was dire to say the least!
Cons: All of the above
Location: Evening market, good restaurants and bars. Sightseeing but hotel area is remote from these.
Hotel is in the process of being renovated and our room was in the thick of it with plastic sheeting covering the corridor on one day accompanied by men using wheelbarrows to get sand and cement to the renovation team, This could have been tolerated as it was short lived but the carpet was not cleaned over the next three days! Bathroom was covered in mould above the shower and the sewerage draining system left a lot to be desired as it was very noisy. We suffered this as we had unpacked and did not want to repackage to change rooms as we on a short stay. Beach front area lacked tables with shade and very noisy due to constant water sports from morning to evening.

Posted by , from Spain on 14 May 2017

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Comment from Hotel Management

16 May 2017 by Nazrul

Dear Gogs, Thank you for sharing your review. Please accept my apologies for all the inconvenience caused. Yours sincerely, Nazrul.

5 out of 5

fantastic hotel

Good location Good stuff Comfortable and quite Prefect to honeymoon

Posted by on 4 Dec 2014

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2 out of 5

Very dated and run down

This hotel is falling apart and is so old and dirty. Needs a total renovation. AC in room very poor and no AC in public areas.

Posted by on 22 Jul 2014

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3 out of 5

Just Average

Just Average!! The Hotel is showing its age. The staff will try everything to fill the worst rooms first!! Insist on reviewing all rooms.

Posted by on 3 Jan 2014

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2 out of 5

Park Royal Penang

Lovely setting with green grass providing lots of space and shade and the beach provides a lovely view. That is as good as it gets unfortunately. Rooms in need of an upgrade, swimming pool was like a jacuzzi - the water was so warm -, staff were extremely slow at breakfasts and the internet connectivity was appalling. They need to get their act together and the crowning glory was they charged for the tennis court after 5pm If you want a no frills break then fine but don't expect any more than that

Posted by on 5 Apr 2013

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5 out of 5

great hotel

Really enjoyed my trip here. Location was fantastic. The hotel had a bus stop right outside, which took you straight into Georgetown. The hotel was in the middle of the night market and near to lots of restaurants. We particularly liked Jewel of the North which has most cuisines down to a tee. Would def suggest Bed and Breakfast, the array of food was amazing and really tasty I used another advisory travel site to make this final choice and would totally agree to its recommendations. The picture on the website suggests an extra bed, but it was a fold out bed, though it was comfortable enough.

Posted by on 20 Feb 2011

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4 out of 5

Hyvä uima-allasalue

Hotelli kaipaa pikku hiljaa ehostusta ja Wi-Fi liian heikko liikkuvan kuvan seuraamiseen. Lähellä hyvä ravintola Living Room, joka kilpailee hotellin vastaavan kanssa. Suosittelen kaikesta huolimatta.

Posted by on 15 Feb 2016

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3 out of 5

Lomamatka

Kohtuullinen rantahotelli. Hieman kuluneen oloinen mutta kaikki systeemit toimi. Hyvä sijainti ravintoloita yms. lähellä

Posted by on 8 Jan 2016

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1 out of 5

Vakantie met echtpaar

Hotel is absoluut geen 5sterren eerder 3 sterren.hotel is oud en in de gangen stinkt het Geur wordt verdreven door de spuitbus.Managers zijn alleen achter het buro en het personeel doet wat het wil.hotel is helemaal halal. Dit zijn voor hun ook de belangrijkste gasten.hotel waar je nooit meer naartoe gaat

Posted by on 10 Apr 2015

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Property Features

PARKROYAL Penang Resort offers its guests an outdoor pool, a health club, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Tour or ticket assistance, an arcade/games room, and gift shops/news stands are also featured at the luxury PARKROYAL Penang Resort. Self parking is free. A complete renovation of PARKROYAL Penang Resort was completed in January 2018. This 4.5-star George Town hotel is smoke free.

  • 1 building
  • 309 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Breakfast available (free)
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Penang (PEN-Penang Intl.) (31.3 km / 19.5 mi)
  • Parking: Free self parking

Room Amenities

PARKROYAL Penang Resort offers 309 forms of accommodation with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary slippers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free breakfast.

Cinnamon Asian Kitchen – Overlooking the ocean and garden, this family restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Gustoso – This poolside theme restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Gustoso By The Beach – This beach theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Javana Lounge – Overlooking the garden, this café only serves light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Sunset Bar – This beachfront bar only serves light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Parasailing nearby
  • Windsurfing nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Massages on beach

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible parking

Hotel Policies

Check-in

  • Minimum check-in age is 17

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 130.00.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in
  • Debit cards
  • Number of children who can stay for free – 2

Hotel Names

  • PARKROYAL Penang Resort George Town
  • PARKROYAL Penang Resort
  • PARKROYAL Resort Penang
  • Penang PARKROYAL
  • Penang PARKROYAL Resort
  • Parkroyal Penang Malaysia Batu Ferringhi
  • PARKROYAL Penang Resort, Malaysia Batu Ferringhi
  • Parkroyal Penang, Malaysia Hotel Batu Ferringhi
  • PARKROYAL Resort
  • PARKROYAL Penang George Town
  • PARKROYAL Penang Resort Hotel
  • PARKROYAL Penang Resort George Town
  • PARKROYAL Penang Resort Hotel George Town

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.