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3.8 out of 5

"Excellent experience!! we had a great time, the staff was very smiling and welcoming! " More

By a verified traveller on Thu 24 Oct 2019

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Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£77* Per night/room 3 Apr - 4 Apr

Deluxe Sea Facing Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at PARKROYAL Penang Resort. During your stay, you're just a quick walk from Batu Feringghi Night Market. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by Cinnamon Asian Kitchen, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with massages, body scrubs or body wraps at St. Gragory Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 1-minute drive from Ferringgi Beach and 6 minutes from Teluk Bahang Beach

PARKROYAL Penang Resort ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for PARKROYAL Penang Resort

Everyone (1) Family (2) Friends (1)
5 out of 5
Excellent experience!! we had a great time, the staff was very smiling and welcoming!

Posted by on 24 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Ed

Hi, Thank you for sharing your relaxing moment as well as your positive thoughts about our resort, team and service. It is a pleasure to know the team was hospitable. I really appreciate your kind remarks that helps us strive to continuously deliver excellent service. We hope to have the pleasure to welcome you back for another stay with us. Kind regards. Ed Edward Kollmer General Manager

5 out of 5
Beautiful hotel, very clean, good breakfast options. Would recommend.

Posted by , from UK on 6 Mar 2019

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Comment from Hotel Management

29 Mar 2019 by Ed

Hi MT, Thank you for your recent stay and glad to know you had a great trip. I am pleased to know the team looked after you and we have met your expectations this time. Great to know you like our resort and breakfast served. Your positive comments really mean a lot to us and helps us strive to continuously improve to deliver excellent service. Thank you again for staying and recommending our resort. Kind regards. Ed Edward Kollmer General Manager

2 out of 5

Tired old hotel

Pros: Not a lot - might improve with renovations? Food on our first night was dire to say the least!
Cons: All of the above
Location: Evening market, good restaurants and bars. Sightseeing but hotel area is remote from these.
Hotel is in the process of being renovated and our room was in the thick of it with plastic sheeting covering the corridor on one day accompanied by men using wheelbarrows to get sand and cement to the renovation team, This could have been tolerated as it was short lived but the carpet was not cleaned over the next three days! Bathroom was covered in mould above the shower and the sewerage draining system left a lot to be desired as it was very noisy. We suffered this as we had unpacked and did not want to repackage to change rooms as we on a short stay. Beach front area lacked tables with shade and very noisy due to constant water sports from morning to evening.

Posted by , from Spain on 14 May 2017

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Comment from Hotel Management

16 May 2017 by Nazrul

Dear Gogs, Thank you for sharing your review. Please accept my apologies for all the inconvenience caused. Yours sincerely, Nazrul.

4 out of 5

Hyvä uima-allasalue

Hotelli kaipaa pikku hiljaa ehostusta ja Wi-Fi liian heikko liikkuvan kuvan seuraamiseen. Lähellä hyvä ravintola Living Room, joka kilpailee hotellin vastaavan kanssa. Suosittelen kaikesta huolimatta.

Posted by on 15 Feb 2016

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3 out of 5

Lomamatka

Kohtuullinen rantahotelli. Hieman kuluneen oloinen mutta kaikki systeemit toimi. Hyvä sijainti ravintoloita yms. lähellä

Posted by on 8 Jan 2016

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Renovations + Closures

The property will be renovating from 11 March 2024 to 30 June 2024 (completion date subject to change). The following areas are affected:

  • Business centre
  • Meeting facilities
  • Spa

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

As a guest of PARKROYAL Penang Resort, you'll find a full-service spa, a water park, and 2 outdoor swimming pools. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre and 9 meeting rooms are available. A kids' pool, a health club, and a sauna are also featured at the luxury PARKROYAL Penang Resort. Self parking is free. This 4.5-star George Town hotel is smoke free.

  • 1 building
  • 309 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

PARKROYAL Penang Resort offers 309 accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include slippers and complimentary toiletries. This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Cinnamon Asian Kitchen – Overlooking the ocean and garden, this family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Passion Garden – This bar overlooks the garden. Happy hour is offered. Open daily.

Gustoso By The Beach – This beach theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Javana Lounge – Overlooking the garden, this café only serves light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Sunset Bar – This beachfront bar only serves light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

A health club and a water park with waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Ecotours nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Health or beauty spa nearby

Spa Services

St. Gragory Spa has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 1
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at PARKROYAL Penang Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65.65 for adults and from MYR 33.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • PARKROYAL Penang Resort George Town
  • PARKROYAL Penang Resort
  • PARKROYAL Resort Penang
  • Penang PARKROYAL
  • Penang PARKROYAL Resort
  • Parkroyal Penang Malaysia Batu Ferringhi
  • PARKROYAL Penang Resort, Malaysia Batu Ferringhi
  • Parkroyal Penang, Malaysia Hotel Batu Ferringhi
  • PARKROYAL Resort
  • PARKROYAL Penang George Town
  • PARKROYAL Penang Resort Hotel
  • PARKROYAL Penang Resort George Town
  • PARKROYAL Penang Resort Hotel George Town

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.