18 Feb 2021 by Lynn H
Thank you for choosing Ameristar and for letting us know about this issue. This will be addressed.
Ameristar Casino Resort Spa Black Hawk offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and meeting rooms are available. A casino, a 24-hour fitness centre, and a sauna are also featured at the business-friendly Ameristar Casino Resort Spa Black Hawk. Free self parking is available. This 4-star Black Hawk resort is smoke free.
Available in some public areas: Free WiFi
Free self parking
Ameristar Casino Resort Spa Black Hawk offers 536 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
Guests can enjoy cooked-to-order breakfast for a fee.
Timberline Grill – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fireside Kitchen – This steakhouse specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Bar 8042 – On-site bar. Open 24 hours. Open daily.
Starbucks – On-site coffee shop. Open daily.
Jinya Ramen Bar – This restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs open between 9:00 AM and 10:00 PM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Level 1 of the property will not allow anyone under the age of 21. This includes no minors in the Buffet, Deli, Timberline Grill and Starbucks. Persons under the age of 21 can dine in the Fireside Kitchen or In Room dining.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prepaid credit cards/gift cards are not accepted as deposits for incidentals. A valid credit card must be presented at check-in.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
