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"LOVE THE EIOTT STAYED THERE TWICE BRFORE , HAD WE BEEN AWARE OF THE MAJOR REFURBISMENT WE WOULD HAVE BOOKED A DIFFERANT HOTEL, ALLTHOU THE POOL WAS OP ... " More

By a verified traveller on Sat 01 Sep 2018

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Hotel Description

Our customers tell us that they enjoy the sightseeing around The Eliott Hotel. During your stay, you're just a quick walk from Cathedral of the Holy Trinity. Free WiFi in public areas, an outdoor pool and a restaurant are available. This 4-star hotel has 114 rooms over 8 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, 24-hour room service and satellite TV
  • Free WiFi
  • Enjoy a bite to eat at Rooftop Bistro, a bistro with pool views
  • Full breakfast served weekends for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests speak favourably about the quiet location and the proximity to shopping
  • Steps from Cathedral of the Holy Trinity and 4 minutes on foot from Gibraltar War Memorial

Superior Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£149* Per night/room 29 Oct - 30 Oct

Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Balcony (Rooftop)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Eliott Hotel ratings based on 26 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Eliott Hotel

Everyone (17) Couples (8) Family (1) Other (1)
3 out of 5
Near to town, poor housekeeping.i saw a duty manager who was cleaning cutlery and wine glasses touching her nose and coughing into her hands.

Posted by on 16 Sep 2019

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5 out of 5
Everything was outstanding apart from TV reception. It was abysmal. Unwatchable. Only down side to this fabulous place.

Posted by on 3 May 2019

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Comment from Hotel Management

6 May 2019 by Reservation Team

Thank you for your feedback. We do appreciate it!

4 out of 5

Posted by on 2 Apr 2019

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Comment from Hotel Management

3 Apr 2019 by Reservation Team

Dear Guest, Thank you for your feedback. We do appreciate it!

3 out of 5

Posted by on 1 Apr 2019

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Comment from Hotel Management

1 Apr 2019 by Reservation Team

Thank you for your feedback. We do appreciate it!

4 out of 5

Posted by on 23 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Reservation Team

Thank you for your feedback. We do appreciate it!

5 out of 5

Posted by on 23 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Reservation Team

Thank you for your feedback. We do appreciate it!

5 out of 5

Posted by on 23 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Reservation Team

Thank you for your feedback. We do appreciate it!

4 out of 5
Bedroom: The refurbished bedrooms were of a good standard. However, storage units were very much lacking. A chest of drawers would have enabled guests not to keep clothes in their suitcases, plus wardrobe storage was minimal and it would have been beneficial to have had doors on it, rather than clothes be on view all the time. If there were brakes on the bed wheels, they were not in use. As the bedrooms have hard floors with no rugs or carpeting, the beds moved very easily across the floor, if they were sat upon. This could cause someone to be injured if the bed moved away from them, causing a person to unexpectedly land on the floor. Hygiene: Bedding. The pillows did not have pillow protector cases on them - unhygienic. One of the pillows supplied actually had missing stitching, causing the pillow filling to unravel. The pillow cases were about 6 - 8 cms., too short for the actual pillows, therefore with no protectors in use, guests were actually sleeping on a partially uncovered pillow! Again this is unhygienic and unacceptable. Hygiene: Bathroom. The toilet roll holder is placed in the most unhygienic position being low on the wall at W.C. height and very close to it. This means that anyone not sitting on the W.C. seat when using the toilet causes urine droplets to spray all over the toilet rolls, floor, and over anything within close proximity of the W.C., which would include any uncovered toothbrushes placed on the sink top! No storage for toiletries

Posted by , from Aberdeenshire, Scotland. on 14 Jan 2019

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Comment from Hotel Management

16 Mar 2019 by Reservations Team

Many thanks for taking time to leave the detailed Feedback about your stay. We do appreciate it. We are sorry to hear that you did not enjoy the stay to the fullest. If you would have informed the Reception or Duty Manager straight away about the issues then we are sure everything could have been sorted immediately. Our apologies and it's a shame that we left you unsatisfied. Please let us take the opportunity to invite you to stay with us again so you could change your experience about our hotel. We look forward to welcoming you back again.

5 out of 5
Very nice hotel, recently refurbished to a very high standard, hotel staff very nice and friendly, food and meals were excellent, highly recommend this hotel.

Posted by on 1 Jan 2019

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Comment from Hotel Management

13 Feb 2019 by Lorraine

Thank you !

2 out of 5
If this hotel was at any other place, it would be out of business. Given the fact that there are hardly any options in Gibraltar, even though I hate this place, I still ended up spending over 20 nights in last 6 months. Pillows in the room are strange, Iron the room is the worst possible you can think of, Chairs in the lobby are torn, Chairs in the breakfast room are dirty, I can go on and on. Better hotels are available just across the border in Spain which are 1/3 of the price of this hotel with better facilities and service.

Posted by , from UK on 25 Nov 2018

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Renovations + Closures

This property is undergoing renovations.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly The Eliott Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star Gibraltar hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Gibraltar (GIB)
  • Parking: Self parking available for a surcharge

Room Amenities

The Eliott Hotel offers 114 forms of air-conditioned accommodation with a safe and free newspapers. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (24 hours)
  • Satellite channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast on weekends from 7:30 AM and 10:30 AM.

Rooftop Bistro – This poolside bistro serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GIP 30.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at The Eliott Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GIP 10 per person (approximately)
  • Self-parking fee: GIP 16 per day
  • Rollaway bed fee: GIP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eliott O'Callaghan
  • Eliott O'Callaghan Hotel
  • O'Callaghan Eliott
  • O'Callaghan Eliott Gibraltar
  • O'Callaghan Eliott Hotel
  • O'Callaghan Eliott Hotel Gibraltar
  • The Eliott Hotel Hotel
  • The Eliott Hotel Gibraltar
  • The O'Callaghan Eliott Hotel
  • The Eliott Hotel Hotel Gibraltar

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.