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"Public areas lovely rooms need updating. Overall disappointed " More

By a verified traveller on Sun 27 Oct 2019

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort, you're just a quick walk from The Westerwood Golf Course. Free WiFi in public areas, free self-parking and a full-service spa are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body wraps, massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, tennis courts and a gym
  • Steps from The Westerwood Golf Course and a 3-minute drive from Cumbernauld Theatre
  • Pets welcome for a fee

DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort

Everyone (3) Couples (1) Family (2)
1 out of 5
Stayed here on a Saturday night. Check in staff were moody, bat staff were moody, restaurant staff were moody, leisure staff were friendly. They don’t do bar meals however the food is not very good anyway. I won’t stay here again and it was such a poor experience I probably won’t stay at a Doubletree again. Very poorly run hotel

Posted by on 1 May 2023

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Comment from Hotel Management

2 May 2023 by Dean McDonnell

Dear Tom,Thank you for taking the time to share your feedback in regards to your stay at the Westerwood. I am very disappointed to read that you did not enjoy your stay at the hotel on Saturday evening particularly the feedback on our team as normally the feedback we receive on our team is excellent. In terms of bar food, we serve food in our Grill restaurant during the daytime and then evening meals in Flemings restaurant located on the ground floor of the hotel. I am sorry to read you would not return to our hotel Tom based on your experience, this is not our normal standards of service. Kind Regards,Dean McDonnellOperations Manager

4 out of 5
No comment

Posted by on 31 Jan 2022

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Comment from Hotel Management

17 Feb 2022 by Stephanie

Dear Guest, Thank you for taking the time to share your feedback. We appreciate all feedback whether this be positive or negative as this allows us to continuously improve or guest services. Without feedback from our guests there may be some points that we are unaware of. I do hope that we can welcome you back to the hotel again sometime in the near future. Kind Regards, Stephanie Brass, Front Office Manager.

3 out of 5
Public areas lovely rooms need updating. Overall disappointed

Posted by on 27 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by CJ

Thank you for taking the time to review our hotel. Sorry that we have fallen shot on delivering you an exceptional stay during your time at the hotel. Kind regards Colin Jewell Operations manager

4 out of 5

Posted by on 15 Apr 2019

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2 out of 5

Posted by on 26 Feb 2019

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5 out of 5
A warm friendly welcome. Room very comfortable.we enjoyed a great breakfast and the grill was very good. Being Coeliac I much appreciated the gluten free menu. We had early start one day and was given a pack up breakfast ordered the previous day. Returning in May just hoping for better weather.

Posted by , from west Yorkshire on 6 Apr 2018

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Comment from Hotel Management

8 Apr 2018 by Jackie

Dear Brenda Thank you for your wonderful feedback, I am delighted to hear that you've had such a lovely time here and that we've looked after you so well. I would love to welcome you back again, please don't be a stranger. Kind regards Jackie Hudson Operations Manager

About the DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort

Location 1 St Andrews Drive, Glasgow, Scotland G68 0EW

Property Features

DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4350 square feet (404 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at the eco-certified DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort. Free self parking is available. Smoking is allowed in designated areas at this 4-star Glasgow hotel.

  • 1 building
  • 148 guestrooms or units
  • 3 levels
  • 4350 sq ft of conference space
  • 404 sq. m of conference space
  • Built in 1991
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Glasgow Cumbernauld Station (3.9 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort offers 148 accommodations with laptop-compatible safes and a safe. LCD televisions come with pay-per-view films. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Films for purchase
  • Fridge
  • Separate bath and shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Travel cot

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Flemings Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Grill Restaurant – Overlooking the golf course, this restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons on site
  • Golfing on site

Spa Services

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 25 per accommodation, per night
  • Maximum 2 (weight limit: 75 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.75 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • QHotels Westerwood
  • Westerwood
  • Westerwood Hotel Resort QHotels
  • Westerwood Hotel Resort QHotels Glasgow
  • Westerwood QHotels
  • Westerwood QHotels Glasgow
  • Westerwood Hotel Resort Glasgow
  • Westerwood Hotel Resort
  • Westerwood Glasgow
  • DoubleTree Hilton Glasgow Westerwood Spa Resort
  • DoubleTree Hilton Westerwood Spa Resort
  • DoubleTree Hilton Glasgow Westerwood Spa
  • DoubleTree Hilton Westerwood Spa
  • The Westerwood Hotel And Golf Resort - a Qhotel
  • Westerwood Hotel Cumbernauld
  • The Westerwood Hotel & Golf Resort - a q Cumbernauld
  • Hotel Westerwood
  • The Westerwood Hotel Golf Resort QHotels
  • The Westerwood Hotel Golf Resort
  • DoubleTree Hilton Westerwood
  • DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort Hotel

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.