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"Quick check in friendly staff breakfast excellent pool etc great " More

By a verified traveller on Sun 16 Feb 2020

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Glasgow, BW Signature Collection. During your stay, you're just a quick walk from St Vincent Street Church. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. Built in 2001, this 4-star hotel has 141 rooms over 7 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Free secured self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Within a 15-minute walk of The SSE Hydro and Kings Theatre Glasgow
  • Pets welcome for a fee

Executive Room, Multiple Beds, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Apartment, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Glasgow, BW Signature Collection ratings based on 29 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Glasgow, BW Signature Collection

Everyone (18) Couples (6) Family (6)
5 out of 5
Quick check in friendly staff breakfast excellent pool etc great

Posted by , from St Johann on 16 Feb 2020

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3 out of 5
Really could do with upgrading, overall looking really tired and grubby especially the leisure area. We were offered an upgrade to an apartment which we took as it had more space but seating area stained and grubby. Once again room looked run down but could be great with more sound proofing think there must have been children in the room above as it sounded like they were on roller skates or doing gymnastics the noise was terrible, I did comment to reception and was told it was the cleaners possibly vacuuming, fair enough but it went on for most of our stay, disappointing. Oh and £10 per night parking is excessive for guests.

Posted by on 31 Dec 2019

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Comment from Hotel Management

22 Jan 2020 by PaulW

Good day, I am sorry that the hotel did not live up to expectations. We are in the process of addressing the condition of our apartments and hopefully soon will have the ability to refurbish these. The parking is very reasonable for a city centre and I believe it would be a struggle to find cheaper 24hr parking far that price. I hope though, that we may see you again.

3 out of 5
Strong smell of cigarette smoke in the room and wi does don’t open

Posted by on 22 Dec 2019

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Comment from Hotel Management

22 Dec 2019 by PaulW

Good day, Many thanks for the review. I am sorry that on this occasion the room was not up to standard. I hope we see you again and have a lovely Christmas

5 out of 5

Posted by on 20 Nov 2019

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Comment from Hotel Management

14 Dec 2019 by PaulW

5 out of 5. Can't beat it, thanks

5 out of 5

Posted by on 19 Nov 2019

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Comment from Hotel Management

14 Dec 2019 by PaulW

Many thanks for the top marks.

4 out of 5
Good location easy check in and easy taxi service into town

Posted by on 17 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by PaulW

Thank you for the high marks. I hope to welcome you again soon.

4 out of 5
The Hallmark Hotel is not the Ritz and it doesn't pretend to be. But if you are looking for great service, accommodation that is in line with the price tag, then Hallmark Hotel hits the mark. The room was spacious and quiet - a big plus for me. The breakfast was good too. I found the staff to be very friendly and helpful. Parking is 20 meters away and you don't have to pay a kings ransom for it either! Will use Hallmark Hotel again, for sure!

Posted by on 26 Oct 2019

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Comment from Hotel Management

26 Oct 2019 by PaulW

Many thanks for the lovely review and I hope to see you again soon.

3 out of 5
Great location, friendly staff, but hotel rooms need updating, and a good clean, we were in room 108 it was very large room, but very dark even though there were 3 large windows, but they were dirty, with thick curtains, blinds would have been better, carpet was clean (as in hoovered) but very grubby, there were stains on the lamp shade, and on the cushions that were on the bed, the sofa wad very worn, and I think the springs had gone on it, shame really as this could be a very nice hotel but definately not a 4 star, not in this room anyway, the good points were great location for central Glasgow, friendly staff, nice breakfast even though the staff were very busy, they were very pleasant

Posted by on 27 Aug 2019

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Comment from Hotel Management

29 Aug 2019 by PaulW

Good day, thank you for the recent review. We will be addressing the points you realized directly with the departments. I am glad you found our staff friendly. I hope should you stay again you will have a better experience.

1 out of 5

Posted by on 28 Jul 2019

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4 out of 5
Comfortable bed. Really appreciated the air conditioning system, especially at night. Situated at far end of Argyle Street, just a short walk into central Glasgow.

Posted by on 26 Jul 2019

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Comment from Hotel Management

27 Jul 2019 by Paul W

Good day, Thank you for the kind review. Hope to see you again with us.

About the Glasgow, BW Signature Collection

Location 27 Washington Street, Glasgow, Scotland G3 8AZ

Renovations + Closures

This property is closed from 25 March 2020 to 6 September 2020 (dates subject to change).

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Bar/lounge
  • Fitness facility
  • Health club
  • Indoor pool
  • Full-service spa
  • Restaurant
  • Sauna
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Health club
  • Indoor pool
  • Full-service spa
  • Restaurant
  • Bar/lounge
  • Sauna
  • Spa tub

Property Features

Glasgow, BW Signature Collection offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 110 square feet (10 square metres) and includes conference rooms. The business-friendly Glasgow, BW Signature Collection also features spa services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Glasgow hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 7 levels
  • 110 sq ft of conference space
  • 10 sq. m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Glasgow (GLA-Glasgow Intl.) (15.2 km / 9.4 mi)
  • Train station: Glasgow Anderston Station (0.7 km / 0.4 mi)
  • Metro station: St Enoch Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Glasgow, BW Signature Collection offers 141 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Glasgow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

On-site venue – This brasserie specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 17.00 per person (approximately)
  • Uncovered self-parking fee: GBP 10 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Cleaning supplies fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Menzies Hotels Glasgow
  • Menzies Hotels Hotel Glasgow
  • Menzies Glasgow Hotel Scotland
  • Menzies Hotel Glasgow
  • Hallmark Hotel Glasgow
  • Hallmark Glasgow
  • Hallmark Hotel Glasgow Scotland
  • Hallmark Hotel Glasgow
  • Glasgow, BW Signature Collection Hotel
  • Glasgow, BW Signature Collection Glasgow
  • Glasgow, BW Signature Collection Hotel Glasgow

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.