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Hilton Glasgow Grosvenor Hotel

4-star property
1-9 Grosvenor Terrace, Glasgow, Scotland 020 3788 4841
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3.6 out of 5
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See all 13 Ebookers Reviews

"Loved everything bout the hotel and Glasgow was a lovely place " More

By a verified traveller on Sun 01 Dec 2019

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Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£63* Per night/room 26 Apr - 27 Apr

Family Hilton Deluxe

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed (Compact)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Hilton Deluxe

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Hilton Glasgow Grosvenor Hotel's good location. During your stay, you're just a quick walk from University of Glasgow. Features include free WiFi in public areas, plus a restaurant and a bar. Built in 1855, this 4-star hotel has 97 rooms over 3 floors. All rooms offer plasma TVs and WiFi.

  • All rooms offer 24-hour room service, plasma TVs and electric kettles
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests speak favourably about the clean guestrooms and the location
  • Just a 3-minute walk from Botanic Gardens and 9 minutes on foot from University of Glasgow
  • Pets welcome for a fee (restrictions apply)

Hilton Glasgow Grosvenor Hotel ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Glasgow Grosvenor Hotel

Everyone (6) Couples (5) Family (1)
1 out of 5

Posted by on 6 Mar 2020

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4 out of 5

Posted by on 28 Dec 2019

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Comment from Hotel Management

8 Jan 2020 by L Bolan

Dear Anonymous Thanks for rating your stay at the Hilton Glasgow Grosvenor. It is always great to hear when our guests enjoy their stay and this feedback is shared with the entire team. Thanks once again and we hope to welcome you back to the Hilton Glasgow Grosvenor in the future. Kind Regards L Bolan Hotel Administrator

5 out of 5
Loved everything bout the hotel and Glasgow was a lovely place

Posted by on 1 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by LBolan

Dear Anonymous Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It was great to hear you enjoyed your stay and your feedback has been passed to our General Manager and the entire team. Thank you once again and we hope to welcome you back to the Hilton Glasgow Grosvenor in the future., Kind Regards LBolan Hotel Administrator

4 out of 5

Posted by on 7 Apr 2019

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Comment from Hotel Management

10 May 2019 by LBolan

Dear Anonymous Thank you for rating your stay at the Hilton Glasgow Grosvenor. It is always lovely when our guests enjoy their stay and hearing about it strengthens our commitment to provide the highest levels of service. Thank you once again and we hope to welcome you back in the future. Kind Regards Loraine Bolan Hotel Administrator

4 out of 5
Clean and tidy. Only an overnight stay so not much time to judge.

Posted by on 18 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by L Bolan

Dear Anonymous I would like to thank you for your feedback regarding your visit to the Hilton Glasgow Grosvenor. It was great to hear you enjoyed your short stay with us and your feedback has been shared with the entire team. Thank you once again and we hope to welcome you back. Kind Regards Loraine Bolan Hotel Administrator

3 out of 5

Friendly staff but very noisy and no air con!

Hotel is modern and rooms are nicely furnished. However, we were put on the first floor facing the back of the hotel and there was no air conditioning and the heating was on so the room was really warm. When we opened the windows for some air, it was really noisy as the waitresses/staff from the bar down below were constantly emptying glass bottles into the recycling bin up to 2am at night so we had to chose between sleeping in pools of sweat on the bed or listening to very loud clanking glass noises outside.

Posted by on 1 Oct 2017

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4 out of 5

nice hotel in good location

Pros: the area
Cons: rooms and maybe A-C
Location: VERY GOOD LOCATION
ok hotel, rooms quite small, no A-C, No leisure facilities, a little bit tired around the edges!!!! but in a nice area and plenty to do and see around the area I think maybe the hotel requires a bit of a upgrade to bring it into the year 2017 !!!!!!!

Posted by , from MANCHESTER on 3 Sep 2017

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1 out of 5

Staying for my daughters wedding -dissapointing!

Booked numerous rooms for wedding guests at hotel so expected this to be a great 3 day break as mother of bride. I was allocated a very small room that you couldn't even sit at mirror as you got stuck between bed and dresser. I have several bruises on legs as you couldn't pass furniture without hitting it as it was so small a room. This should have been a single room I'm sure and they have put double bed. No A/C or mini bar as noted in description. This was also end room scaffolding on the windows and really noisy as next to stairs. I complained but was told hotel too busy to change. At check out hotel refunded me one night accom.

Posted by , from newcastle on 30 Aug 2017

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5 out of 5

Fantastic trip during pregnancy!

Perfect! Enjoy every minute. The best steak ever! MUST TRY! Grab the early bird deal.

Posted by on 27 Mar 2016

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5 out of 5

excellent location for Oran mor

We stayed here for one night as this is the closest hotel to oran mor where we were going to see a band. The hotel was busy and there seemed to be lots of Xmas functions, staff were friendly and welcoming. Lift was out of order but no big problem as our room was only a couple of flights up. Our room overlooked the waitrose car park so no view but no street noise either. Room was very clean and spacious. Buffet breakfast was fantastic with an excellent choice both hot and cold. Would definitely stay again.

Posted by on 30 Dec 2014

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About the Hilton Glasgow Grosvenor Hotel

Location 1-9 Grosvenor Terrace, Glasgow, Scotland G12 0TA

Renovations + Closures

This property is closed from 22 December 2020 to 17 January 2021 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 6924 square feet (643 square metres) and includes conference rooms. The eco-friendly Hilton Glasgow Grosvenor Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Glasgow hotel is smoke free.

  • 97 guestrooms or units
  • 3 levels
  • 6924 sq ft of conference space
  • 643 sq. m of conference space
  • Built in 1855
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Glasgow International Airport (GLA) (17.3 km / 10.8 mi)
  • Train station: Glasgow Partick Station (1.6 km / 1 mi)
  • Metro station: Hillhead Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Glasgow Grosvenor Hotel offers 97 forms of accommodation with laptop-compatible safes and a safe. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Plasma television
  • Electric kettle
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:00 AM.

Bo Vine Restaurant – This restaurant only serves dinner. Reservations are required.

BeGIN – On-site bar. Open daily.

The Terrace – On-site lobby lounge. Open daily.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per stay
  • Maximum 1 per room
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and lunch, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 11.95 for adults and GBP 11.95 for children (approximately)
  • Fee for in-room wireless Internet: GBP 12.99 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 12.99 (rates may vary)
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glasgow Grosvenor
  • Glasgow Grosvenor Hilton
  • Glasgow Hilton Grosvenor Hotel
  • Grosvenor Hilton Glasgow
  • Hilton Glasgow Grosvenor
  • Hilton Glasgow Grosvenor Hotel
  • Hilton Grosvenor
  • Hilton Grosvenor Hotel
  • Hilton Hotel Grosvenor
  • Hotel Hilton Grosvenor Glasgow
  • Hilton Glasgow Grosvenor Hotel Scotland
  • Hilton Glasgow Grosvenor
  • Hilton Glasgow Grosvenor Hotel Hotel
  • Hilton Glasgow Grosvenor Hotel Glasgow
  • Hilton Glasgow Grosvenor Hotel Hotel Glasgow

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.