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"Craig on reception was very welcoming and knowledgeable. Very personable and could not have been more helpful " More

By a verified traveller on Mon 21 Jan 2019

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Hotel Description

The comfortable rooms at Leonardo Inn Glasgow West End get good marks from our customers. During your stay, you'll be within walking distance of University of Glasgow. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 137 rooms over 4 floors. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Enjoy a bite to eat at Brasserie, a brasserie that serves British cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests speak favourably about the area's walkability and the helpful staff
  • 8 minutes by car from University of Glasgow and 10 minutes from Kelvingrove Art Gallery and Museum

Standard Double and Single

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£37* Per night/room 5 Jul - 6 Jul

Standard Double

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Leonardo Inn Glasgow West End ratings based on 22 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Leonardo Inn Glasgow West End

Everyone (11) Couples (6) Family (2) Other (2)
2 out of 5
Servicing of the room was poor. Bathroom bin not emptied, towels were short and bed unmade on one day. Room could have been much cleaner.

Posted by on 19 Apr 2019

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Comment from Hotel Management

3 May 2019 by Piotr

Dear Guest, I am so sorry for the issues you experienced during your stay. I would be happy to speak to you in regards to your stay in more detail if you wish and hopefully you will be happy to return to the hotel soon and have a more positive stay. Regards Piotr Matusiak Operations Manager

4 out of 5

Posted by on 9 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Piotr

Dear Guest, Thank you for your excellent review, I am delighted that you enjoyed your stay with Leonardo Inn Glasgow West End and thank you for your kind comments about our hotel, Regards Piotr Matusiak Operations Manager

5 out of 5
Craig on reception was very welcoming and knowledgeable. Very personable and could not have been more helpful

Posted by on 21 Jan 2019

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Comment from Hotel Management

22 Jan 2019 by Duty Manager

Dear Guest, thank you for your feedback, I am glad you had a nice time we look forward to seeing you again and I will pass onto Craig your kind words.

3 out of 5
Tired rooms.. paper peeling off ceiling.. although beds were comfy

Posted by on 17 Dec 2018

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Comment from Hotel Management

20 Dec 2018 by Piotr

Dear Guest, I am so sorry for the issues you experienced during your stay. I would be happy to speak to you in regards to your stay in more detail if you wish and hopefully you will be happy to return to the hotel soon and have a more positive stay. Regards Piotr Matusiak Operations Manager

4 out of 5

Very comfortable hotel in an ideal location

Very comfortable hotel in an ideal location in the West End. Plenty of amenities nearby. Bus Stops right around the corner. Staff very friendly. House keeping could be very noisy at times talking amongst themselves and banging shut doors - some travellers need to catch up on their sleep throughout the day! Overall a very pleasant stay!

Posted by , from Cyprus on 18 Feb 2018

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Comment from Hotel Management

28 Mar 2018 by Helen

Dear Julie I am delighted to read that you had a pleasant stay, I have passed your comments on to the team to discuss as it’s only with feed back we can improve Kind regards

3 out of 5

Basic city hotel with reasonable facilities

Pros: Location
Cons: Housekeeping was a bit 'slack'.
Location: Handy for west end.
Pleasant enough hotel in the Travel Lodge style. Had to ask for clean cups and replacement towels on the second day. Room was clean and comfortable.

Posted by , from Nairn on 25 Aug 2017

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5 out of 5

Nice hotel not far from airport and Glasgow city

Very clean, comfortable, practical for 1 day (or more) in Glasgow

Posted by , from Switzerland on 23 Jul 2017

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4 out of 5

Perfect for us

Lovely hotel..breakfast was only blip..asked for porridge but staff forgot request...cooked breakfast was lovely

Posted by , from Argyll on 17 Nov 2016

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3 out of 5

Worst room experience in many visits

Pros: It is convenient for places I am going. It has been in the past reasonable value, it would be a shame if this was to change for the worse.
Cons: Some people handling training for certain staff members
Location: Good access to the centre of Glasgow by bus, also close to Botanic Gardens and Byres Road area.
This was a return visit to the Pond having stayed there several times before. The receptionist on arrival was dour and not very helpful we asked for a Pond view room to be told rather bluntly that none were available. We were allocated a fourth floor small room at the opposite end of the hotel. It was noisy hot and the smell of cooking from the kitchens was not pleasant no air conditioning and to sleep with the window open was noisy and smelly! We took breakfast on the first morning no bacon for quite some time , no croissants, generally not up to standard. I am due to stay there again in November if I do not get a better room it will be the last time!

Posted by , from Co. Down on 2 Aug 2016

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4 out of 5

Easter weekend 2016

I stayed three nights with my girlfriend. Hotel is good. Clean. Great breakfast. Staff nice and helpful. If u need a taxi dont get black cabs as they are expensive. Private hire into town around a fiver. Plenty places to eat in sauchiehall street and cheap

Posted by on 30 Mar 2016

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About the Leonardo Inn Glasgow West End

Location 4 Shelley Road, Glasgow, Scotland G12 0ZD

Renovations + Closures

This property is closed from 22 March 2020 to 30 June 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Leonardo Inn Glasgow West End also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Glasgow hotel.

  • 137 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Glasgow (GLA-Glasgow Intl.) (14.3 km / 8.9 mi)
  • Train station: Glasgow Jordanhill Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Leonardo Inn Glasgow West End offers 137 forms of accommodation with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Glasgow hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Brasserie – This brasserie specialises in British cuisine. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner.

  • Property is cleaned with disinfectant
  • Only service animals are allowed
  • Staff wear personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 per person (approximately)
  • Self-parking fee: GBP 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glasgow Pond
  • Leonardo Inn Hotel End
  • Hotel Glasgow Pond
  • Hotel Pond
  • Hotel Pond Glasgow
  • Pond Glasgow
  • Pond Hotel
  • Pond Hotel Glasgow
  • Glasgow Pond Hotel Scotland
  • Leonardo Glasgow West End
  • Leonardo End
  • Glasgow Pond Hotel
  • Leonardo Inn Glasgow West End Hotel
  • Leonardo Inn Glasgow West End Glasgow
  • Leonardo Inn Glasgow West End Hotel Glasgow

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.