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3.5 out of 5

"My partner and I had a lovely stay here. The rooms are great and we were lucky enough to receive an upgrade upon arrival. Our only criticism was the n ... " More

By a verified traveller on Tue 21 Jul 2020

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Deluxe Double Room (With Spa Access)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room (Without Spa Access)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double Room Plus (With Spa access)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double Room (With Spa access)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room (Without Spa Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room (With Spa access)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hatherley Manor Hotel & Spa. During your stay, you'll be close to Gloucester Cathedral. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This 4-star country house has 56 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service and coffee makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the breakfast and the local sightseeing
  • 12 minutes by car from Cheltenham Racecourse and 9 minutes from Gloucester Cathedral
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hatherley Manor Hotel & Spa ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hatherley Manor Hotel & Spa

Everyone (1) Couples (1)
4 out of 5
My partner and I had a lovely stay here. The rooms are great and we were lucky enough to receive an upgrade upon arrival. Our only criticism was the noise level of the cleaners in the morning. We were awake from around 08:00 and with the noise as it was, couldn't get back to sleep. Aside from that, it was a pleasant stay.

Posted by , from Tewkesbury on 21 Jul 2020

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3 out of 5

Hotel is clean but wasn't impressed by the food.

The hotel is clean but this time round I felt the food was poor for the price you pay. I had the mixed grill and it looked like it was reheated / cooked in a microwave. The service is slow and the diet coke is awful. It's like dirty water. It's a shame as when I have stayed there before I couldn't fault it, however the food is very expensive for what it is always.

Posted by on 13 Feb 2018

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Property Features

Hatherley Manor Hotel & Spa offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Hatherley Manor Hotel & Spa also features spa services, a garden, and concierge services. Self parking is free. This 4-star Gloucester country house is smoke free.

  • 56 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Gloucester Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Hatherley Manor Hotel & Spa offers 56 forms of accommodation with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit. This Gloucester country house provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.

On-site venue – This restaurant specialises in British cuisine and only serves dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the country house include an indoor pool, a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Please note: This property’s classic double or twin rooms do not include access to the spa or leisure facilities.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Spa access is only permitted to guests who have booked an Executive Room.

Children under 4 years old are not allowed in the spa.

Children are allowed in the pool from 9-10:30 AM and 4:30-6 PM and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 13.95 for adults and GBP 7.95 for children (approximately)
  • Pet fee: GBP 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hatherley Manor Hotel Gloucester
  • Hatherley Manor Gloucester
  • Hatherley Manor
  • Hatherley Manor Hotel
  • Hatherley Manor & Gloucester
  • Hatherley Manor Hotel & Spa Gloucester
  • Hatherley Manor Hotel & Spa Country House
  • Hatherley Manor Hotel & Spa Country House Gloucester
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.