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 Gold Coast •1 Room
 Gold Coast • 1 Room
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Bay of Palms

3.5-star property
12 Coolgardie Street, Elanora, QLD 020 3788 4841
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1.0 out of 5
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Standard 1 bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Lakefront Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Lakefront Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Basic Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Bay of Palms's good location gets good marks from our customers. During your stay, you're just a quick walk from The Pines Elanora. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 44 apartments over 2 floors. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Splash around at the waterslide or swim in the outdoor pool
  • Amenities include a computer, laundry facilities and a vending machine
  • On-site recreation includes bicycles to rent, kayaking and rowing/canoeing
  • Guests speak favourably about the clean guestrooms and the location
  • Steps from The Pines Elanora and a 3-minute drive from Currumbin Wildlife Sanctuary

Bay of Palms ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Bay of Palms

Everyone (1)
1 out of 5

Horrible stay! Dirty and loud!

We stayed 4 nights here. + none - dirty: Dust in many places, even when we complained, the redoing of the room was very sloppy. Most of the places stayed dirty. The room only gets cleaned one a week. - Roaches and ants: We found two roaches the first night and had to kill countless ants. - Equipment: Well, when you read on a note that it would cost 2 Dollars extra for an additional roll of toiletpaper, or that every single glas has to be cleaned on checkout otherwise there will be an extra fee, tells you that the owner wants to save money. - Wifi: Costs a fortune and was very weak in our room - Noise: The dope between our room and the neighbors room was so thin, that you can basicly hear every single word from the neighbor. It can make the night very short especially if you have neighbors who get up early. Overall we had a very bad stay and cannot understand why this hotel is rated well.

Posted by on 12 Jan 2017

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About the Bay of Palms

Location 12 Coolgardie Street, Elanora, QLD 4221

Property Features

Bay of Palms offers its guests a waterslide and an outdoor pool. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Tour or ticket assistance, a BBQ, and vending machine are also featured at the family-friendly Bay of Palms. Self parking is free. This 3.5-star Gold Coast aparthotel is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Bay of Palms offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a shower. This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

  • In-room kitchenette
  • In-room dining
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Fishing on site
  • Kayaking on site
  • Rowing or canoeing on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:30 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in all accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 5 PM
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Palms Apartment Elanora
  • Bay Palms Elanora
  • Bay Of Palms Resort Gold Coast/Elanora
  • Bay Of Palms Hotel
  • Bay of Palms Elanora
  • Bay of Palms Aparthotel
  • Bay of Palms Aparthotel Elanora

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.