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Apartment, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Bed Count 1 King Bed Maximum Occupancy 7 Max

Deluxe Two Bedroom Apartment With Two Bathrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Family Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the convenient parking at Crystal Bay on the Broadwater. During your stay, you'll be within walking distance of Broadwater Parklands. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This 3.5-star apartment has 47 apartments over 14 floors. Each apartment includes amenities such as free WiFi and a kitchen.

  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Free secured self-parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the value of their stay and the quiet guestrooms
  • 5 minutes by car from Surfers Paradise Beach and 6 minutes from Chevron Renaissance
  • Airport shuttle service available for a fee

About the Crystal Bay on the Broadwater

Location 182 Marine Parade, Labrador, QLD 4215

Property Features

As a guest of Crystal Bay on the Broadwater, you'll find an outdoor pool, a spa tub, a sauna, and a fitness centre. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and a garden are also featured at Crystal Bay on the Broadwater. Self parking is free. This 3.5-star Gold Coast apartment is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 14 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized fridge/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (43.8 km / 27.2 mi)
  • Train station: Helensvale Station (9.7 km / 6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Crystal Bay on the Broadwater offers 47 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • HD television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:30 AM-5:00 PM
  • Saturday-Sunday: 8:30 AM-12:30 PM
Front desk staff will greet guests on arrival.

Guests arriving after-hours can check in via the night service available at the front entrance to the building. All instructions are provided next to the intercom.

Check-in hours are 8:30 AM - 12:30 PM on Sunday.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 8:30 AM - 12:30 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 5.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Bay Broadwater Apartment Labrador
  • Crystal Bay Broadwater Labrador
  • Crystal Bay Broadwater Apartment
  • Crystal Broadwater Labrador
  • Crystal Bay on the Broadwater Labrador
  • Crystal Bay on the Broadwater Apartment
  • Crystal Bay on the Broadwater Apartment Labrador

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.