25 Apr 2019 by Guest Experience Coordinator
Dear Anon, Thank you for your wonderful review and high score! We are glad that you enjoyed your stay. I hope you recommend us to your family and friends for a visit in the future. Regards, Fujio
Due to COVID-19, this property’s food and beverage options may be limited.
As a guest of Novotel Surfers Paradise, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 6749 square feet (627 square metres). A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Novotel Surfers Paradise. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Gold Coast hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge) , Limited onsite parking
Novotel Surfers Paradise offers 408 forms of accommodation with a safe and coffee/tea makers. Rooms open to balconies. 49-inch Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Gold Coast hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
BLVD Cafe & Bar – This café serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Breakfast on 1 – This restaurant only serves breakfast. Open selected days.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.