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4.0 out of 5

"The property design is unique however in need of a refurbish, very tired looking " More

By a verified traveller on Mon 20 May 2019

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Superior Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max
£191* Per night/room 28 Feb - 1 Mar

Lagoon Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Two Bedroom Condo (Rooftop)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Three Bedroom Condo (Mid-level)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Three Bedroom Condo (Rooftop)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they enjoy the convenient parking at Palazzo Versace. During your stay, you're just a quick walk from Marina Mirage Shopping Centre. Free WiFi in public areas, free self-parking and 3 restaurants are available. Built in 2000, this 5-star hotel has 200 rooms over 4 floors. All rooms offer free WiFi and jetted tubs.

  • Air-conditioned rooms with balconies, jetted bathtubs and 24-hour room service
  • Free WiFi
  • Free self-parking
  • For dining with pool views, stop by Le Jardin, one of the property's 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, facials or aromatherapy at Spa at Palazzo Versace
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and yoga classes
  • Guests speak favourably about the convenient parking and the helpful staff
  • 10 minutes by foot from Sea World and a 4-minute drive from Surfers Paradise Beach

Palazzo Versace ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Palazzo Versace

Everyone (1) Couples (2) Friends (1)
3 out of 5
The property design is unique however in need of a refurbish, very tired looking

Posted by on 20 May 2019

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5 out of 5

Phenomenal experience

Every aspect was pure luxury from the staff, rooms and pools. Oh and their Rolls Royce Phantom was incredible!

Posted by on 27 Nov 2015

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3 out of 5

Pleasant stay

Booked a superior suite and thought that would have a nice view, perhaps of the pools or marina. Room actually overlooked main road outside hotel, which was quite noisy. Hotel reception area is very nice, but rest of hotel is looking a bit dated and thought it was very expensive and poor value for money. Room and bed were comfortable. Pool was very nice, good size for swimming, but not enough sunbeds available. They appear to want people to spend money on renting cabanas as there were plenty of these. Rate included breakfast which was nice, but it was very busy each morning. All staff were very friendly and pleasant, which certainly helps make a pleasant stay. Free wifi in public areas but chargeable in bedrooms. Why?

Posted by on 6 Apr 2015

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5 out of 5

Luxus pur

alles top...Service am pool koennte etwas schneller und organisierter sein...ist allerdings wirklich "klagen auf hohem niveau" die Betten, Matratzen, Kissen waren die besten, in denen wir je geschlafen haben!!!

Posted by , from NRW on 25 Jan 2017

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Property Features

Palazzo Versace offers its guests a marina, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Palazzo Versace. Free self parking is available. Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 200 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Built in 2000
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (33 km / 20.5 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Palazzo Versace offers 200 forms of accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries. This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Le Jardin – Overlooking the pool, this restaurant serves brunch, lunch and light fare. Guests can enjoy drinks at the bar.

Il Barocco – Overlooking the pool, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Vanitas – Overlooking the pool, this fine-dining restaurant only serves dinner. Reservations are required. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Casino nearby
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cots (infant beds) are available for AUD 45.0 per week.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20.00 and AUD 35.00 per person (approximately)
  • Valet parking fee: AUD 40.00 per night
  • Crib (infant bed) fee: AUD 45.0 per week
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palazzo Versace
  • Palazzo Versace Hotel
  • Palazzo Versace Hotel Main Beach
  • Palazzo Versace Main Beach
  • Hotel Versace
  • Palazzo Versace Gold Coast/Main Beach, Australia
  • Palazzo Versace Hotel
  • Palazzo Versace Main Beach
  • Palazzo Versace Hotel Main Beach

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.