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"The property design is unique however in need of a refurbish, very tired looking " More

By a verified traveller on Mon 20 May 2019

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Superior Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£166* Per night/room 29 Apr - 30 Apr

Executive Two Bedroom Condo (Rooftop)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Lagoon Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Two Bedroom Condo (Rooftop)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Condo (Mid-level)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Imperial Hotel Gold Coast. During your stay, you're just a quick walk from Marina Mirage Shopping Centre. Free WiFi in public areas, free self-parking and an outdoor pool are available.

  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Le Jardin
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests like the breakfast and restaurant
  • Just a 4-minute drive from Surfers Paradise Beach and a few minutes from Broadwater Parklands

Imperial Hotel Gold Coast ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Imperial Hotel Gold Coast

Couples (1)
3 out of 5
The property design is unique however in need of a refurbish, very tired looking

Posted by on 20 May 2019

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Property Features

Imperial Hotel Gold Coast offers its guests a marina, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Imperial Hotel Gold Coast. Free self parking is available. Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 200 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2000
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Imperial Hotel Gold Coast offers 200 accommodations with minibars and a safe. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Jetted
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Le Jardin – Overlooking the pool, this lobby lounge serves brunch, lunch and light fare. Guests can enjoy drinks at the bar.

Il Barocco – Overlooking the pool, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

  • Casino nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials and body scrubs.

  • Hot stone massage
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property's breakage deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cots (infant beds) are available for AUD 45.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 1000 per night
  • A damage deposit of AUD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit varies by room type.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 52 for adults and from AUD 26 for children
  • Valet parking fee: AUD 50 per night
  • Crib (infant bed) fee: AUD 45.0 per stay
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palazzo Versace
  • Palazzo Versace Hotel
  • Palazzo Versace Hotel Main Beach
  • Palazzo Versace Main Beach
  • Hotel Versace
  • Palazzo Versace Gold Coast/Main Beach, Australia
  • Palazzo Versace
  • Imperial Gold Coast Main Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.